Part B: Course Detail
Teaching Period: Term1 2025
Course Code: GEDU6077C
Course Title: Work with diverse people
Important Information:
Please note that this course has compulsory in-person attendance requirements for some teaching and assessment activities.
School: 535T Social Care and Health
Campus: City Campus
Program: C4432 - Certificate IV in Community Services
Course Contact: Bella Kelly
Course Contact Phone: 9925 4109
Course Contact Email: bella.kelly@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
This unit applies to all workers.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse groups |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Practical demonstrations
Online Discussion Forums, Groupwork and Quizzes
Analysis/critique of relevant reading material
Workshops, group discussion
Peer learning
Guest lecture/presentation
Research activities
Group activities/projects
Simulated workplace activities
Teaching Schedule
| Semester 1 2025 | |||
| Week | Topic | Individual study | Assessment Due Dates |
|
1
|
Introduction to working with diverse people Assessment overview
Preparation for Assessment Tasks 1 & 2: Client role plays |
|
|
|
2
|
Review of Week 1
Practice for Assessment Tasks 1 & 2: Client role plays |
||
|
3
|
Review of Week 2
Practice for Assessment Tasks 1 & 2: Client role plays |
Due Assessment Task 3A Knowledge Questions |
|
|
4
|
Review of Week 3
Practice for Assessment Tasks 1 & 2: Client roleplays |
Due Assessment Task 3B Scenario Questions |
|
|
5
|
Complete Assessment Task 1 : Client role play in class |
Due In-class- Assessment Task 1: Client role play - Avery
|
|
6 |
Complete Assessment Task 2: Client role play in class |
Due In-class Assessment Task 2: Client role play - Johann and Adele |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
There are three individual assessment tasks consisting of case study analysis, role plays, and short answer questions.
Assessment Tasks
You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment task 1- Role play:
In this task, students are required to communicate face-to-face with a new client within in a simulated environment that reflects workplace conditions. The clients will have different diversity characteristics.
Assessment task 2- Role play:
In this task, students are required to communicate face-to-face with a new client within in a simulated environment that reflects workplace conditions. The clients will have different diversity characteristics.
Assessment task 3- Scenario Questions:
This assessment task allows students to demonstrate their ability to reflect on their own culture, community, society and cultural awareness. Students will answer knowledge questions in relation to different case study scenarios.
Assessment Matrix
A marking rubric for each assessment task is located on Canvas
Other Information
You are required to attend a minimum of 80% of all classes to successfully complete each unit and all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview