Course Title: Maintain an effective health work environment
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: OHTH5441C
Course Title: Maintain an effective health work environment
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5207 - Diploma of Remedial Massage
Course Contact: Priya Atkinson
Course Contact Phone: +61 3 9925 4212
Course Contact Email: priya.atkinson@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 20
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites for this course.
This course is delivered concurrently with the following units of competency in a clinical environment:
HLTREM401B Work within a massage Framework
HLTCOM408B Use Specific Health Terminology to Communicate Effectively
BSBCMN204A Work effectively with others
HLTCOM406B Make Referrals to other Health Care Professionals when Appropriate
HLTHIR301A Communicate and Work Effectively in Health
CHCORG28A Reflect and Improve Upon Professional Practice
HLTHIR501A Implement & Monitor Compliance with Legal & Ethical Requirements
HLTREM510A Provide Specialised Remedial Massage treatment
Course Description
This unit of competency describes the skills and knowledge required to maintain an effective work environment in a health setting by monitoring, coordinating and promoting the implementation of ethical, safe and effective work practices in line with established work requirements. The course is centers around the learners participation in the Remedial Massage Student Clinic.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTHIR501A Maintain an effective health work environment |
Element: |
1. Promote ethical work practices |
Performance Criteria: |
1.1 Monitor decision-making to ensure ethical guidelines are followed and underlying ethical complexity is recognised |
Element: |
2. Support culture of effective communication |
Performance Criteria: |
2.1 Monitor and address communication issues in the workplace |
Element: |
3. Maintain a positive approach to health in the workplace |
Performance Criteria: |
3.1 Monitor work practices to ensure they contribute to maintaining an effective and client-centred approach to health |
Element: |
4. Monitor professional work standards |
Performance Criteria: |
4.1 Monitor implementation of organisation policies and procedures relating to awards, standards and legislative requirements of staff |
Element: |
5. Work in the health industry context |
Performance Criteria: |
5.1 Establish effective relationships with workers from different sectors and levels of the industry in line with work role and requirements |
Element: |
6. Take opportunities to develop own competence |
Performance Criteria: |
6.1 Monitor own skills/knowledge in relation to ongoing and changing work requirements |
Learning Outcomes
Details of Learning Activities
This unit is delivered in the subject cluster: Business & Communication for Clinical Practice. Students will have a variety of face to face, online and work-based learning activities, including a fortnightly shift in the Student Massage Clinic at RMIT University.
Teaching Schedule
This unit is delivered in the subject cluster: Business & Communication for Clinical Practice. Along with the lesson schedule below, students are also required to attend a fortnightly clinic shift. The clinic roster is available on the learning hub.
Date | Topic | Details |
9/5/11 | Communication Skills 2 | Barriers to Effective Communication & Roll Plays |
16/5/11 | Communication Skills 3 | Online: Managing Conflict |
30/5/11 | Client Behaviors | Identifying challenging client behaviors and understanding how to manage them. |
11/7/11 | Small Business | Business Structures, Planning & SWOT Analysis. |
18/7/11 | Financial Requirements | Online: The cost of doing buisness, setting up a clinic, invoicing & receipts |
25/7/11 | Professional Development | Goal setting, managing critical feedback and creating an action plan for development. |
1/8/11 | Writing a Business Plan | Online: How to write a Business Plan |
8/8/11 | Law & Ethics in clinical Practice | How to handle tricky situations |
15/8/11 | Marketing | Online: How to Market your Business |
22/8/11 | Reflect on Personal Practices | Online: Self-Evaluation and working with others |
12/9/11 | Setting Up for Practice | Requirements for practice, the role of professional associations & how to join one |
19/9/11 | Working in Industry | Online: Common practices for employment of Massage Therapists. |
26/9/11 | Personnel Management 1 | Online: Employing people |
3/10/11 | Personnel Management 2 | Online: Planning & Managing |
10/10/11 | Personnel Management 3 | Online: Communicating with your employers / employees |
Learning Resources
Prescribed Texts
References
Other Resources
Learning materials for this unit are available on the learning hub, in the subject folder "Business & Communication for Clinical Practice".
From time to time you will be asked to access other resources, including websites and journals. Information on these additional resources will be published on the learning hub.
Overview of Assessment
Primary assessment involves on-going practical and applied assessment in a clinical or workplace-based environment designed to assist the learner integrate skills and knowledge. Learners may also be required to demonstrate competency through completion of quizzes, practical demonstration, submission of learning and assessment guide and assignments. Achieving competency in each assessment is required to achieve competency for the unit.
Assessment Tasks
PLEASE NOTE:
- This unit is assessed in conjunction with others in the subject Business & Communications for Clinical Practice.
- In order to successfully complete this unit, you must be assessed as competent for each the of the assessment items detailed below.
- Complete details, including assessment criteria, for each of the assessment tasks outlined below will be provided on the learning hub.
Each student is required to successfully complete all 15 rostered clinic shifts (signed off by the clinic supervisor).
Task 2: Reflective Journal:
Each student is required to complete a reflective journal on their experiences in clinic. Journals are to be printed and submitted in a plastic pocket by 30th May, 2011 & 17th October, 2011
Task 3: Clinical Practice Portfolio:
Students are required to collate a folio of their learning materials and activities. Throughout the year class notes will contain learning activities for students to complete. Responses to each of these activities must be submitted as a hard copy, with notes printed and placed in a folder. This folder should contain all subject notes, including completed learning activities, and will be submitted on 30th May, 2011 & 24th October, 2011
Assessment Matrix
Course Overview: Access Course Overview