Course Title: Facilitate continuous improvement
Part B: Course Detail
Teaching Period: Term1 2010
Course Code: MIET6090C
Course Title: Facilitate continuous improvement
School: 350T Fashion & Textiles
Campus: Brunswick Campus
Program: C5222 - Diploma of Management
Course Contact : Peter Bonnell
Course Contact Phone: 613 9925 9171
Course Contact Email:peter.bonnell@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Loraine Grant
61 3 9925 9145
loraine.grant@rmit.edu.au
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit specifies the outcomes required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies and to manage opportunities for further improvements.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBMGT516A Facilitate continuous improvement |
Element: |
1. Lead continuous improvement systems and processes |
Performance Criteria: |
1.1Develop strategies to ensure that team members are actively encouraged and supported to participate in decision making processes, and to assume responsibility and exercise initiative as appropriate |
Learning Outcomes
By the end of the course you will be able to lead continuous improvement systems and processes, monitor and adjust performance strategies and manage opportunities for further improvement
Details of Learning Activities
This unit comprises a range of learning activities such as tutorials, online activities, case studies, videos,group work and exercises.
Students are engaged in a range of activities that explore the elements of " Facilitating Continuous Improvement " such as establishing and leading continuous improvement processes,lead teams in continuous improvement processes , monitor and adjust performance and manage opportunities for further improvements,using technology to monitor or improve the product or service.
Students will also be engaged in:
- Observation and investigation ( Problem Solving )
- Research,collect and analyse data (Planning & Organising )
- Group discussions on Continuous improvement strategies/issues and concerns ( Teamwork )
- Use of technology for reports or data collecting ( Technology )
- Use of self evaluation ( Learning )
- Online activities (Technology )
- Use technology to present information ( Communication & Technology )
Students will also be able to apply these skills and theories when working with teams on a work place project that is providing either a Product or Service.
Teaching Schedule
Lecture Sequence Unit of Competency Lecture dates Discussion Topics Assessments
Lecture 1 Program introduction 18th February 2010 • Introduction of program
• Introduction of assessment process
• Building an evidence portfolio
• Mission Statement
• Code of Conduct
• Gantt Chart Overview
Lecture 2 BSBPMG510A Manage Projects 25th February • Define the project
• Scope & limitations of the project
• Project Management tools
• Risk Management
• Finalising the project Project Summary for Managing Projects
Lecture 3 BSBMGT515A Manage Operational Plan 4th March • Operational Plans
• Monitor & review operational performance
• Solving problems/decision making Operational Plans, Action Plan/Gantt Chart
Lecture 4 BSBWOR502A Ensure Team Effectiveness 11th March • Team performance plan
• Task : team purpose
• Group dynamics
• Team cohesion Belbin Questionnaire
Lecture 5 BSBWOR502A Ensure Team Effectiveness 25th March • Communication foundations
Easter Break
Lecture 6 BSBWOR502A Ensure Team Effectiveness 8th April • Managing Conflict
Lecture 7 BSBWOR502A Ensure Team Effectiveness 15th April • Leadership styles
Lecture 8 BSBWOR502A Ensure Team Effectiveness 22nd April • Motivation
Lecture9 BSBWOR502A Ensure Team Effectiveness 29th April • Individual differences
• Attitudes/Values Value surveys
Lecture 10 BSBWOR502A Ensure Team Effectiveness 6th May • Personality Myers Briggs
Lecture 11 BSBWOR502A Ensure Team Effectiveness 13th May • Problem solving tools
Lecture 12 BSBWOR502A Ensure Team Effectiveness 20th May •Coaching/mentoring
Lecture 13 BSBWOR502A Ensure Team Effectiveness 27 May • Group/individual learning
Learning Resources
Prescribed Texts
Management |
741003-241-5 |
Management |
07-013505-3 |
References
Other Resources
Overview of Assessment
A person who demonstrates competence in this standard must be able to provide evidence that they are able to develop, monitor and adjust plans, processes and procedures to improve performance; they must also be able to support others to implement the continuous improvement system/processes and to be able to identify and manage opportunities for further improvement. Assessment will be done through submission of a portfolio indicated competency in work undertaken and application of theory to this work.
Assessment Tasks
Assessment for this unit is based on the submission of a portfolio of evidence that clearly demonstrates the ability to Facilitate Continuous Improvement.
This shall include items or activities that are part of a Workplace based project ( Product or Service ) or action or strategy or the introduction of new processes and products and may include:
- Minutes of meetings
- Copies of decisions/outcomes
- Action plans
- Customer service strategies
- Processes established and results
- Areas of improvement/s recorded
- Use of technology to monitor or assist in improvement
Assessment Matrix
Course Overview: Access Course Overview