Course Title: Manage service response to young people in crisis
Part B: Course Detail
Teaching Period: Term1 2012
Course Code: HWSS5436C
Course Title: Manage service response to young people in crisis
School: 365T Global Studies, Soc Sci & Plng
Campus: City Campus
Program: C5244 - Diploma of Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer.brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 150
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
To gain entry into CHC51408 Diploma of Youth Work candidates must:
1. Be recognised, as competent through a recognised training package or recognition process, against the following compulsory units of CHC41808 Certificate IV in Youth Work:
• CHCCOM403C Utilise specialist communication skills to build relationships
• CHCCS404A Work within a relevant legal and ethical framework
• CHCCS422A Respond holistically to client issues and refer appropriately
• CHCYTH401A Engage respectfully with young people
• CHCYTH402A Work effectively with young people within the youth work context
• HLTHIR403B Work effectively with culturally diverse clients & co-workers
• HLTOHS300A Contribute to OHS processes
OR
2. Have suitable relevant youth sector experience and knowledge to indicate likely success at this level of qualification in a job role involving:
 The application of knowledge with depth in some areas and demonstration of a broad range of technical and other skills
 A wide range of tasks and skills in a variety of contexts, with a complexity in the range and choices of actions required
 The exercise of discretionary judgement and decision making under general guidance.
Course Description
This unit describes the knowledge and skills required to develop an agency approach to young people in crisis.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCYTH608C Manage service response to young people in crisis |
Element: |
Follow up crisis situations. |
Performance Criteria: |
3.1 Complete all required reporting and ensure it is comprehensive, accurate and consistent with organisation's policies and procedures |
Element: |
Implement a framework for preventing crisis situations. |
Performance Criteria: |
1.1 Develop framework to address prevention and response to critical situations and which reflects consideration of beliefs, rights and needs of client and responsibilities of organisation within a legislative and statutory context |
Element: |
Support staff in responding to a crisis. |
Performance Criteria: |
2.1 Establish appropriate protocols for managing potential and actual crisis situations |
Learning Outcomes
By completing this unit you will achieve and demonstrate competence in the following elements;
Follow up crisis situations.
Implement a framework for preventing crisis situations.
Support staff in responding to a crisis.
Details of Learning Activities
Classes are scheduled on the last Friday of every month throughout the year. Students will be given readings in preparation for each workshop. Led by industry leaders, these workshops take students through a variety of in-class tasks and scenarios with the intention of extending their current working knowledge of Youth Work practice. The work undertaken in class is invaluable for the assessment tasks.
It is expected that time spent out of the classroom will be dedicated to completing the various assessment tasks listed below.
Students will be expected to make use of the Learning Hub as part of their on-line studies which are part of the course.
Teaching Schedule
Students meet the last Friday of every month to undertake a workshop which will focus on each of the competencies.
An RPL process is undertaken with each student within the first 6 weeks of the course.
After each workshop students will be given an underpinning knowledge question to complete for the following workshop. The other assessments are completed throughout the year.
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment in this unit enables participants to gain skills and knowledge that are directly applicable to their workplace while being encouraged to share current work practices. Assessment tasks involve team and individual projects and written assessment including questions and case studies. Based on your individual learning plan, you will be offered a number of learning strategies including workshop attendance, project work development and workplace support to your assessment needs for this program.
Assessment Tasks
Students will be involved in a variety of assessment tasks throughout the course, including:
• Simulations
• A major project brief
• A final project report
• Underpinning knowledge questions and answers (one per month)
• A research essay
• An evidence portfolio
• Workshop participation.
Assessment Matrix
Course Overview: Access Course Overview