Course Title: Take instructions in relation to a transaction

Part A: Course Overview

Program: C5324

Course Title: Take instructions in relation to a transaction

Portfolio: BUS

Nominal Hours: 120.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2015

Course Contact: Doug Gourlay

Course Contact Phone: +61 3 9925-5944

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to take instructions from a potential client to a real estate, business or personal conveyancing transaction in order to establish a valid relationship. It encompasses establishing the client’s needs, identifying if any conflicts of interest exist between conveyancer and client, identifying parties, properties and other interests, determining terms of engagement, determining contingency strategies and initiating the transaction.

This unit may apply to job roles subject to licensing, legislative, regulatory or certification requirements so Commonwealth, State or Territory requirements should be confirmed with the relevant body.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

FNSCNV501A Take instructions in relation to a transaction


1. Establish the client's needs

2. Identify any conflict of interest

3. Identify parties, properties and other interests

4. Determine terms of engagement

5. Determine contingency strategies

6. Initiate the transaction

Learning Outcomes

Overview of Assessment

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

• analysis of responses to case studies and scenarios
• reports
• observation of role plays
• verbal or written questioning on underpinning knowledge and skills which may include formal examinations

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.