Course Title: Engage respectfully with young people

Part B: Course Detail

Teaching Period: Term1 2017

Course Code: HWSS6016C

Course Title: Engage respectfully with young people

School: 365T Global, Urban and Social Studies

Campus: City Campus

Program: C5331 - Diploma of Youth Work

Course Contact: Dianne Mackey

Course Contact Phone: +61 3 9925 4454

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Dianne Mackay

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this course you will develop the skills and knowledge required to communicate effectively with young people (aged 12 to 25 years) in work roles with a specific focus on young people.

This unit is taught and assessed with CHCYTH002 Work effectively with young people in youth work context 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCYTH001 Engage respectfully with young people


1. Communicate effectively with young people

Performance Criteria:

1.1        Listen to the young person to gain understanding of their experiences

1.2        Foster communication exchanges that support the development of trust and rapport

1.3        Process information about the young person’s situation from their perspective

1.4        Use a range of appropriate communication strategies to engage with young people

1.5        Consider cultural sensitivities in communication techniques and adapt style and language to accommodate different cultural values and practices

1.6        Maintain young person’s confidentiality in the context that the young person is the primary stakeholder


2. Reflect understanding of youth cultures and subcultures and young person’s own development

Performance Criteria:

2.1        Consider youth culture and subcultures of the young person in all actions and decisions

2.2        Consider the young person’s individual development in all actions and decisions

2.3        Evaluate issues in relation to young person’s culture and modify approaches appropriately

2.4        Select activities and resources to promote awareness, respect the young person and value diversity

2.5        Establish guidelines that are relevant to the culture and background of the young person

2.6        Assess the impact of own cultural values, cultural lens and ethnocentrism in youth work


3. Work with the young person as the focus

Performance Criteria:

3.1        Apply youth-centred practices when working with young people

3.2        Respect the rights, needs and responsibilities of the young person

3.3        Explain worker rights and responsibilities to the young person as necessary

3.4        Establish a professional relationship and boundary expectations with the client

3.5        Identify and manage power inequities in the professional relationship

3.6        Apply principles of ethical decision-making in working with young people


4. Reflect on own practice and values

Performance Criteria:

4.1        Identify opportunities to reflect on own interactions and practices with young people

4.2        Recognise areas where own biases, background and opinions may have impacted on work with the young person

4.3        Seek opportunities to address any concerns or areas for development

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Learning activities may include:

  • class exercises to review teacher presentations/videos
  • teacher presentations/lectures
  • analysis/critique of relevant reading material
  • seminars/workshops
  • projects
  • group projects
  • peer learning
  • guest presentations by youth workers employed in the industry
  • peer teaching and class presentations
  • group discussion
  • research
  • independent project based work
  • group activities/projects
  • ‘workshopping’ of student projects including peer/lecturer feedback
  • practical placement
  • simulated workplace role plays

Teaching Schedule



Elements of Competency


Session 1

Subject and assessment outline


1.4, 2.4, 1.2


History of youth work

Understanding the youth sector

Understanding the youth context



Session 2

Understanding youth culture and subcultures

CHCYTH001 – 1.1, 1.2, 1.4, 1.5, 1.2, 1.6, 3.1, 3.2, 3.5, 3.6, 4.1, 4.2, 4.3


CHCYTH002 – 1.5, 1.6, 2.1, 2.2, 2.4, 2.5, 2.6, 3.1, 3.2, 3.4, 3.5, 3.3, 3.6, 4.1


Perceptions of young people

Understand the influence of values on youth work

Ethical considerations in youth work



Session 3

Understanding psychosocial development theories


2.3, 3.1, 3.2, 3.3, 4.1


CHCYTH001 1.5, 1.6, 2.4, 2.6, 3.1, 3.2, 3.3, 3.4, 3.5, 3.6

Ethics in youth work




Session 4

Legal and ethical considerations

CHCYTH001 – 1.2, 1.6, 2.5, 3.2

CHCYTH002 – 1.2, 1.3, 2.1, 2.2, 2.4


Policy context





Session 5

Frameworks for practice

CHCYTH002 – 2.3, 2.4, 3.2, 4.1, 4.3

CHCYTH001 – 1.1, 1.2, 1.3, 3.2, 3.3, 4.1, 4.2, 4.3

Building rapport

Reflective practice

Rights and responsibilities in the youth work context



Session 6

Frameworks for practice

Clarifying the role of the youth worker

CHCYTH002 – 2.3, 3.2, 4.1

Session 7

Theories of development and application in youth work

CHCYTH002 – 2.3, 3.2, 4.1


Session 8

Review key concepts, check for gaps in knowledge

Identifying own strengths and areas for development


Learning Resources

Prescribed Texts




Other Resources

RMIT will provide you with resources and tools for learning in this course through our online systems and access to specialised facilities and relevant software. You will also have access to the library resources.

Overview of Assessment

Assessment 1

Case study - written responses to questions and answers – Respond the case study about working with a young person in a youth work agency

Assessment 2

  • Research identifying three resources outlining  a youth work theory or framework
  • Written responses to questions on a youth work theory or framework

Assessment 3

Work place assessment including 240 hours of WIL placement, role play, demonstration of skills in a simulated work environment, written response to questions, work placement report, WI workplace supervisor report, and assessment by the RMIT supervisor in the workplace

Assessment 4

Observation in the workplace environment by the RMIT supervisor


If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Disability Liaison Unit if you would like to find out more.

A student charter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online:;ID=c15i3ciaq8ca


Assessment Tasks

Assessment 1

Written responses to a case study scenario about effective work practices for a youth worker to communicate effectively and build rapport with a young person to provide services at a youth work agency.

Assessment  2

  1. Research to develop an understanding of some developmental theories and practice frameworks to enable your work as a youth worker.  Writen response to questrions.
  2. Written report in response to questions on the effectiveness of the developmental theories and practice frameworks  in youth work practice


Assessment 3

Work place assessment including 240 hours of WIL placement, role play / demonstration of skills in a simulated work environment, written response to questions about youth wrk practice in the placement agency, work placement report (1500 words(, WIL workplace supervisor report, and assessment by the RMIT supervisor in the workplace

Assessment 4

Observation in the workplace environment by the RMIT supervisor

Observation in workplace environment or a simulated workplace environment if the WIL work placement agency can not provide the opportunity for the student to demonstrate skills. For this part of the assessment you will be observed either in a simulated environment (in class) or whilst on your practical placement by the RMIT facilitator/assessor. You will be observed demonstrating the following points:

These are from the outline of the unit of competency in the assessment section.

Applied youth-centred practices when working with young people, including:

  • using interpersonal skills to engage with at least three young people 
  • applying engagement skills with young people with diverse range of presenting issues and experiences
  •  applying principles of ethical decision-making to ethical dilemmas when the young person is the primary client
  • establishing and maintaining a professional relationship with at least one group of young people

This unit assessed with:

CHCYTH002 Work effectively with young people in youth work context

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available through Program Administration.

Other Information

Work Integrated Learning

This is a Work Integrated Learning course in which you will complete a 240 hour placement in an organisation, undertaking the kinds of professional tasks you could expect in your work after graduation.

Police Check

You must obtain evidence of a satisfactory National Police Records Check before undertaking work placements and will need to pay the associated costs.


You may be required to obtain a satisfactory National Police Records Check at the request of their placement agency.

Working with Children

You must provide evidence of a satisfactory Working with Children check before undertaking work placements and will need to pay the associated costs.


You may be required to obtain a satisfactory Working with Children Check at the request of their placement agency.


You may be required to provide evidence of immunisation for certain diseases before undertaking work placement. You will need to discuss the specific requirements of your placement with the course coordinator and/or WIL practitioner and will need to pay the associated costs for immunisation.

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters:

Cover Sheet for Submissions 

You must complete a submission cover sheet for every piece of work submitted in hardcopy. For every piece of work submitted online you will complete an e-Declaration. The signed cover sheet or e-Declaration acknowledges that you are aware of the plagiarism implications.


It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Applying for Special Consideration

If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see:

Assessment Appeals

If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:

  1. a) You believe an error has occurred in the calculation of the grade; or,
  2. b) You believe the assessment did not comply with criteria published in the Course Guide; or,
  3. c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).

Full details of the procedure (including appeals procedure) can be located at this RMIT site:

Academic Integrity

Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.

If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website:

The RMIT library provides tools to assist with your referencing

Plagiarism and Collusion

Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.

Examples of plagiarism include:

  • Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
  • Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
  • Piecing together text from one or more sources and adding only linking sentences;
  • Copying or submitting whole or parts of computer files without acknowledging their source;
  • Copying designs or works of art and submitting them as your original work;
  • Copying a whole or any part of another student's work; and
  • Submitting work as your own that someone else has done for you.
  • Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy –;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Conduct Regulations;ID=r7a7an6qug93

Plagiarism Software

The originality verification software Turnitin may be used in this course. For details, see:

Complaints Procedure:

RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.

Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy:

Student complaints Procedure:;ID=i1lexipvjt22

Student Complaints Form:


Course Overview: Access Course Overview