Course Title: Implement and monitor marketing activities

Part B: Course Detail

Teaching Period: Term1 2016

Course Code: MKTG7908C

Course Title: Implement and monitor marketing activities

School: 650T Vocational Business Education

Campus: City Campus

Program: C5342 - Diploma of Marketing

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

Chris Lee

CallSend SMSCall from mobileAdd to Skype You’ll need Skype CreditFree via Skype

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the skills and knowledge required to apply and observe marketing plan objectives and action necessary improvements.

It applies to individuals who possess a sound theoretical knowledge base in advertising management, and demonstrate a range of managerial skills. In this role, they usually lead and coordinate a marketing team, implement a marketing plan, monitor performance of marketing strategies and evaluate their effectiveness.

They also involve team members in identifying improvements for marketing strategies and formulating recommendations for future marketing activities.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMKG514 Implement and monitor marketing activities


2. Monitor marketing strategies and tactics

Performance Criteria:


2.1 Monitor and implement promotional activity against communication objectives in the marketing plan

2.2 Monitor product, pricing and distribution decisions against organisational policy and objectives of the marketing plan

2.3 Monitor marketing results against targets in the marketing plan

2.4 Monitor marketing revenue and costs against budget, and analyse record variations

2.5 Prepare and present marketing reports indicating ongoing progress towards marketing objectives


1. Implement marketing strategies and tactics

Performance Criteria:


1.1 Brief stakeholders who participated in the marketing planning process on their implementation roles and responsibilities

1.2 Identify and brief marketing and non-marketing personnel critical to success of the marketing plan, on objectives, performance measures, and their roles and responsibilities

1.3 Prioritise marketing strategies and identify resources for their implementation, in accordance with organisational requirements

1.4 Implement communication and team building strategies to ensure personnel responsible for each element of the marketing mix work together to meet the organisation’s marketing objectives

1.5 Implement strategies for monitoring marketing activities and analysing marketing performance, in accordance with marketing plan


3. Evaluate and improve marketing performance

Performance Criteria:

3.1 Regularly assess marketing performance against objectives

3.2 Identify opportunities for improvement through discussion with customers and personnel responsible for each element of marketing mix

3.3 Change business practices in line with changing customer requirements to maintain business relevance and viability

3.4 Document recommendations for improvement in accordance with organisational requirements

3.5 Communicate changes to marketing objectives and targets with relevant stakeholders, to facilitate implementation

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to apply and observe marketing plan objectives and action necessary improvements.

Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative classroom based activities.
The self-paced activities will be delivered thought various technology platforms and include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated/real workplace environment.

Students will study concepts and applications pertaining to develop operational procedures in class sessions, using tutorial and prescribed exercises and assessment work.
We expect you to participate and contribute in all scheduled learning activities

Teaching Schedule

Week Date Topic
1 8 Feb  (1) Course Induction
• Course delivery and assessment details
• Course support documents
• Online learning environment
• Grading
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy
• Where to get support
• Student responsibilities
(2) Pre-Training Review
• Includes skills analysis and Recognition of Prior Learning and Credit Transfers
(3) Introduction to the course
2 15 Feb Internal & external environment analysis
3 22 Feb Marketing planning: Objectives & strategies
4 29 Feb Internal market analysis
5 7 Mar Marketing audit report writing
6 14 Mar Student Consultation session - Assessment Task 1
7 21 Mar IMC audit
  28 Mar Mon - 4th April  
 8 5 Apr Market analysis and Trends audit
9 11 Apr Marketing implementation
10 18 Apr Monitor, control & evaluation
11 25 Apr Marketing performance measurement audit #1
12 2 May Marketing performance measurement audit #2
13 9 May Student consultation session – Assessment Task 2
14 16 May 1. Student consultation session (WIL Project, if applicable)
2. Assessment Task 2 due
3. Students to prepare for:
3a. Week 15 Assessment Task 3 (Oral Class Presentation)
3b. Week 16 (WIL client presentation, if applicable)
15 23 May Oral class presentation
16 30 May  Feedback and Resubmissions

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

This course is co-delivered and co-assessed with MKTG5833C Conduct A Marketing Audit

Assessment Methods

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of final printed documents
  • demonstration of techniques
  • observation of presentations
  • oral or written questioning to assess knowledge of software applications

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.

Performance Evidence

You must provide evidence of the ability to:

  • successfully implement marketing strategies identified in an organisation’s marketing plan
  • coordinate personnel involved in conducting marketing activities
  • monitor, evaluate and report on marketing activities against defined objectives
  • modify marketing activities in line with new or emerging trends.

Knowledge Evidence

To complete the unit requirements safely and effectively, the individual must:

  • outline organisational strategic and marketing objectives, plans and performance measures
  • summarise principles of marketing mix
  • explain key provisions of relevant legislation, codes of practice and national standards affecting marketing operations.


Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Tasks

You must successfully complete all tasks to be deemed competent in this unit.

Assessment Task 1 – Marketing activity proposal and audit report
Date handed out: Week 1
Date and time due: Week 6 (20 Mar., Sun.11.59pm)
Group or individual: Group (3-4 students per group)

This assignment will allow you to demonstrate an understanding of the requirements needed to conduct a marketing audit and implement organizational marketing activities. You will also need to take into consideration the relevant marketing environment.

You are required to submit a marketing audit report which includes a written marketing activity proposal (using the template supplied) based on the client’s brief which will be an overview of your marketing activity to implement. The marketing activity proposal to implement will indicate company resources, marketing team, relationship marketing, the marketing mix, conduct a marketing audit of the external marketing environment and its implications, marketing goals and objectives and accompanying strategies and tactics. The proposed document is to be submitted electronically via blackboard. The report should not exceed 3,000 words.

Assessment Task 2 – Implementation of marketing activity
Date handed out: Week 2
Date and time due: Week 14 (22 May, Sun.11.59pm)
Group or individual: Group (3-4 students per group)

This assignment will allow you to demonstrate an understanding of how to implement marketing activities and marketing audit findings.

The second assessment task will require students to submit a marketing plan with emphasis on implementing your proposed marketing activity and marketing audit effectively. Students will present their findings in a professionally prescribed written document. Much of this work will be undertaken both outside of class time and in the “Practical Sessions”. Students are encouraged to use all the resources at their disposal to provide professionally reasoned solutions to the problems given. Your role and responsibilities to the organization/company is guided by the client’s brief. You must address the key requirements specified by the client. The proposed document is to be submitted electronically via blackboard. The report should not exceed 4,000 words.

Assessment Task 3 – Oral presentation
Date handed out: Week 13
Date and time due: Week 15
Group or individual: Individual

This assignment will allow students to present their proposed marketing plan highlighting their findings with emphasis on implementing and the conduct of marketing audit activities

The third assessment tasks will require students to present their WIL project covering key elements of internal and external marketing environment, marketing goals and objectives, marketing strategies & tactics, implementation and conduct marketing audit activities. Students are required to submit a hard copy of their oral presentation slides on the day of the oral presentation to the teacher prior to presenting. Students are to dress in an office or business attire and to present themselves in a professional manner for their oral client presentation. Maximum time limit for your oral presentation is 20 minutes.

Assessment Matrix

Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (Hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2,

Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.

More Information:
Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration.
Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information:;ID=g43abm17hc9w
Form to use:

Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:;ID=7usdbki1fjf31

Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.

Other Information

Academic Integrity
Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own.
The penalties for cheating in assessment are severe, whether the cheating involves plagiarism, fabrication, falsification of data, copyright infringement or some other method. Penalties can include charges of academic misconduct, cancellation of results and exclusion from your course. It is also a disciplinary offence for you to allow your work to be plagiarised by another student.

RMIT Business produce their own referencing guidelines entitled Written reports and essays: guidelines for referencing and presentation in RMIT Business which all Business students should use.
RMIT Business referencing guidelines (RTF, 1,286 KB, 52 pages); A supporting Referencing website has been developed for the RMIT Business guidelines.You can find out more about Academic Integrity at RMIT’s Academic Integrity webpage

Group Assessment
A number of your assessments will rely upon group work. This is a critical part of your program as in the workplace you will be regularly required to work in a team environment. Teamwork is also one of the key employability skills for this qualification.

The key to being successful in group work is getting to know your classmates and finding out what they want to achieve. You should seek to find a team which shares your key interests and drivers.

If you are facing issues with your group, the key is to resolve them quickly well before assessments are due. If you need to you can seek support from your teacher.

Course Overview: Access Course Overview