Course Title: Apply specialist interpersonal and counselling interview skills
Part B: Course Detail
Teaching Period: Term2 2019
Course Code: HWSS6120C
Course Title: Apply specialist interpersonal and counselling interview skills
School: 365T Global, Urban and Social Studies
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Melinda Brown
Course Contact Phone: +61 3 9925 4580
Course Contact Email: melinda.brown@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered and assessed in a cluster with:
CHCCSL001: Establish and confirm the counselling relationship.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL002 Apply specialist interpersonal and counselling interview skills |
Element: |
1. Communicate effectively |
Performance Criteria: |
1.1 Identify communication barriers and use strategies to overcome these barriers in the client-counsellor relationship 1.2 Facilitate the client-counsellor relationship through selection and use of micro skills 1.3 Integrate the principles of effective communication into work practices 1.4 Observe and respond to non-verbal communication cues 1.5 Consider and respond to the impacts of different communication techniques on the client-counsellor relationship in the context of individual clients 1.6 Integrate case note taking with minimum distraction |
Element: |
2. Use specialised counselling interviewing skills |
Performance Criteria: |
2.1 Select and use communication skills according to the sequence of a counselling interview 2.2 Identify points at which specialised counselling interviewing skills are appropriate for inclusion 2.3 Use specialised counselling communication techniques based on their impacts and potential to enhance client development and growth 2.4 Identify and respond appropriately to strong client emotional reactions |
Element: |
3. Evaluate own communication |
Performance Criteria: |
3.1 Reflect on and evaluate own communication with clients 3.2 Recognise the effect of own values and beliefs on communication with clients 3.3 Identify and respond to the need for development of own skills and knowledge
|
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Classes where information is shared through talks and group discussions, and exercises are conducted to apply learning. Time in class is spent working on applied assessment tasks.
Teaching Schedule
1 |
Counselling and presenting issues
|
2 |
Counselling communication techniques and micro skills
|
3 |
Counselling planning
|
4 |
Establishing and confirming the relationship
|
5 |
Developing and documenting the counselling plan
|
6 |
Conducting counselling interviews
|
7 |
Demonstrating counselling interview skills
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8 |
Reflecting and evaluating practice
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Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
This unit is assessed in a cluster with CHCCSL001: Establish and confirm the counselling relationship.
There are three individual assessment tasks consisting of role plays, and a quiz.
Assessment Tasks
Assessment task 1: Role Play to Establish and Confirm the Counselling Relationship.
Individual assessment
Assessment task 2: Role Play to Apply and Reflect on Specialised Communication Techniques and Counselling Skills.
Individual assessment
Assessment task 3: Complete an online quiz in Canvas to test your knowledge of and apply to short scenarios the key issues and concepts related to counselling relationships and interviews. Individual assessment
Assessment Matrix
A marking rubric for each assessment task is located on Canvas.
Other Information
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Course Overview: Access Course Overview