Course Title: Apply specialist interpersonal and counselling interview skills
Part B: Course Detail
Teaching Period: Term1 2023
Course Code: HWSS6120C
Course Title: Apply specialist interpersonal and counselling interview skills
School: 535T Social Care and Health
Campus: City Campus
Program: C5345 - Diploma of Community Services (Case Management)
Course Contact: Melinda Brown
Course Contact Phone: +61 3 9925 4580
Course Contact Email: melinda.brown@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered and assessed in a cluster with:
CHCCSL001: Establish and confirm the counselling relationship.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL002 Apply specialist interpersonal and counselling interview skills |
|
Element: |
1. Communicate effectively |
|
Performance Criteria: |
|
|
Element: |
2. Use specialised counselling interviewing skills |
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Performance Criteria: |
2.1 Select and use communication skills according to the sequence of a counselling interview 2.2 Identify points at which specialised counselling interviewing skills are appropriate for inclusion 2.3 Use specialised counselling communication techniques based on their impacts and potential to enhance client development and growth 2.4 Identify and respond appropriately to strong client emotional reactions |
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Element: |
3. Evaluate own communication |
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Performance Criteria: |
3.1 Reflect on and evaluate own communication with clients 3.2 Recognise the effect of own values and beliefs on communication with clients 3.3 Identify and respond to the need for development of own skills and knowledge |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This course has scheduled face-to-face classes where information is shared through explicit teaching, discussion and various teaching and learning activities. Plus, class time will also be provided for the application of learning.
Teaching Schedule
| Course Schedule: Establish and confirm the counselling relationship & Apply specialist interpersonal and counselling interview skills/Semester 1 and 2 2023 | |
| Week | Topic/s |
| Week 1 |
Where did counselling originate? What is and isn't counselling? What are the basic qualities of an effective Counsellor? What is the scope and nature of a counselling relationship? What are some different schools/approaches of counselling? What are the legal and ethical What is a Contract to Treat?
|
| Week 2 |
What are the core conditions? What is an empathy block? What is a client/Counsellor helping What is the Person-Centred approach to |
| Week 3 |
The 6 stages of the Organising and setting-up the initial What is a Therapeutic Framework? Meet, Greet and Explaining the Counselling How to ask for permission to How to explain your How to give What is SOLER? The communication process Introduce Assessment Task 1: Knowledge Questions |
| Week 4 |
Active listening Open and closed questions How to reflect feelings Mirroring Paraphrasing Summarising Focusing Normalising Reframing Confronting and challenging How to use silence How to end a session on time Introduce Assessment Task 2: Role Play 1 |
Week 5 |
What is Counsellor/client anxiety? Client resistance How to deal with client resistance Case conceptualisation What is a client Counselling Plan? Therapeutic goals |
| Week 6 (22nd/5) | Counselling assessment Role Play1 |
| Week 7 |
Case Noting Define what a Challenging client is Deal with ANGRY clients Explain SLAP + DIRT Explain SAFETY PLANNING Manage overly TALKATIVE clients Deal with CRYING clients Manage clients who constantly QUESTION Deal with clients who give GIFTS Explain how to deal with FEELINGS towards a client Deal with a client that you may NOT LIKE Introduce Assessment Task 3: Knowledge Questions |
| Week 8 |
What is CBT? What are some CBT strategies? How to use CBT in a counselling session |
| Week 9 |
What is SFT? What are some effective SFT strategies? How to use SFT in a counselling session |
| Week 10 |
What are some creative therapies? How can creative therapies be used in a session?
Introduce Assessment Task 4: Role Play 2 |
| Week 11 |
Deliberate and sustained practice of learned counselling skills. Prepare for Role Play 2.
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| Week 12 | Counselling assessment Role Play 2 |
| Week 13 |
Define self-care Access a further training link Explain the 3 different types of endings Review and evaluate overall learning |
Learning Resources
Prescribed Texts
References
Other Resources
N/A
Overview of Assessment
Assessment 1 - Knowledge Questions
Assessment 2 - Roleplay
Assessment 3 - Knowledge Questions
Assessment 4 - Roleplay
You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Tasks
Assessment 1 - Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment 2 - Roleplay 1
This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) initial individual counselling sessions. You will then complete one (1) Client Consent and Contract to Treat form for each of the clients. Lastly you will create one (1) Counselling Plan for each presenting client.
Assessment 3 - Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment 4 - Roleplay 2
This Counselling Role Play assessment task has 3 parts. You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) follow-on individual counselling sessions. You will then be required to write case notes for each client. Lastly you will complete a Self-Reflection and Professional Development Action Plan.
Assessment Matrix
The assessment matrix is located in Canvas at the end of each assessment task.
Other Information
N/A
Course Overview: Access Course Overview