Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: VE 2021

Class Number: All

Class Section: All

For flexible terms and optional semesters, a Part B course guide may have been published for the entire teaching period, or for the specific class number in which you are enrolled. If there is no Part B course guide published for your specific class number, please refer to the guide for the teaching period in which you are enrolled. Enrolment Online is the definitive source for details regarding your class enrolment.

Course Code: EMPL7092C

Course Title: Work with diverse people

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C5357 - Diploma of Remedial Massage

Course Contact: Laura Yeomans

Course Contact Phone: +61 3 9925 4289

Course Contact Email: laura.yeomans@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Teacher : Laura Yeomans

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIV001 Work with diverse people
Element:	1. Reflect on own perspectives
Performance Criteria:	1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
Element:	2. Appreciate diversity and inclusiveness, and their benefits
Performance Criteria:	2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
Element:	3. Communicate with people from diverse backgrounds and situations
Performance Criteria:	3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
Element:	4. Promote understanding across diverse groups
Performance Criteria:	4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

Please refer ot the Elements of Competency above.

Details of Learning Activities

Students will be involved in the following learning activities to meet requirements for this competency:

facilitated webinars to support learning
Group discussions
Participation in group activities based on simulated workplace exercises
Clinical practice, peer evaluation/feedback session/completion of practical worksheets
Online learning via CANVAS
Self-managed research to support completion of assessments.
Students will be observed and assessed through their planned activities throughout the duration of the course

Teaching Schedule

As per Certificate III in Dental Assisting Timetable, which is issued as a hard copy on Induction Day and is also located in Canvas.

Learning Resources

Prescribed Texts

References

Other Resources

Students will be able to access course information and learning materials through CANVAS.

CANVAS is an online learning resource with the clear instruction and guidance for each unit. Within CANVAS are course description, teaching schedule, assessments and all relevant information and due dates, resources and other materials required for completion of each unit of competency.

Additional materials may be provided in class and lists of relevant reference books, resources in the library and accessible Internet sites will be provided where possible. During the course, you will be directed to websites to enhance your knowledge and understanding of difficult concepts.

Overview of Assessment

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.

Assessment Tasks

AT1: New Client interaction 1

AT2: New Client interaction 2

AT3: New Client interaction 3

AT4: Knowledge assessment

Assessment Tasks

Assessment 1	Written short answer assessment	Due 5th Nov 21
Assessment 2 - video	3x videos to upload - recorded interviews for client interactions relating to diversity case studies	Due 12th Nov 21
Assessment 2 - written	A written reflection responding to various questions relating to the video case studies	Due 12th Nov 21