Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: EMPL7092C

Course Title: Work with diverse people

School: 535T Social Care and Health

Campus: City Campus

Program: C5357 - Diploma of Remedial Massage

Course Contact: Laura Yeomans

Course Contact Phone: +61 3 9925 4289

Course Contact Email: laura.yeomans@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCDIV001 Work with diverse people

Element:

1. Reflect on own perspectives

Performance Criteria:

1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness

Element:

2. Appreciate diversity and inclusiveness, and their benefits

Performance Criteria:

2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all

Element:

3. Communicate with people from diverse backgrounds and situations

Performance Criteria:

3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs

Element:

4. Promote understanding across diverse groups

Performance Criteria:

4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required


Learning Outcomes


Please refer ot the Elements of Competency above.


Details of Learning Activities

Students will self direct themselves through the modules in Canvas. 

All modules are developed so students can engage in text, video's and quizzes that all support the learning outcomes.

Support will be given via webinar lessons and one on one meetings with students to support assessment writing.


Teaching Schedule

Week Requirements
9 Attend webinar to review course outline and assessments/commence self directed learning
10 Self directed learning for 3 hrs- commence assessments
11 Self directed learning for 3 hrs- commence assessments
12 Self directed learning for 3 hrs- commence assessments


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.


Assessment Tasks

AT1: New Client interaction 1

AT2: New Client interaction 2

AT3: New Client interaction 3

AT4:  Knowledge assessment



Assessment Tasks

AT1 ,AT 2 & AT 3 - 3 separate video or voice recording to be completed. Refer to canvas for submission date

AT4 - A written knowledge assessment - Refer to canvas for submission date


Assessment Matrix

Course Overview: Access Course Overview