Course Title: Verify client business requirements

Part A: Course Overview

Program: C5384 Diploma of Digital Media Technologies

Course Title: Verify client business requirements

Portfolio: DSC Portfolio Office

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Terms

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

COSC7385C

City Campus

TAFE

345T Media and Communication

Face-to-Face or Internet

Term2 2019

Course Contact: Nat Bates

Course Contact Phone: +61 3 9925 4815

Course Contact Email: svdsc.mac@rmit.edu.au



Course Description

This course will provide you with the skills and knowledge required to deal with clients at a senior level, to identify their business requirements and verify the accuracy of the information gathered.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil



National Competency Codes and Titles

National Element Code & Title:

ICTICT515 Verify client business requirements

Elements:

1. Establish business relationship

2. Determine context of business need or problem

3. Analyse new information

4. Confirm system specifications


Learning Outcomes

On completion of this course you will have the ability to:

  • establish business relationship through investigation of the organisation and interviews with client and staff
  • determine and document business expectations and needs, including critical business requirements
  • work with clients and staff to gather, analyse and confirm information contributions
  • review and gain approval for system specifications
  • describe the process of communicating with the client in order to gather and report data
  • provide an overview of the client business to enable informed information and communications technology (ICT) product selection
  • describe the process used to identify products related to the business
  • outline the role of stakeholders and the degree of stakeholder involvement.


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge of course content is assessed through participation in class exercises, practical project work and through the application of learned skills.