Course Title: Monitor the quality of test results and data

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: BUSM8861C

Course Title: Monitor the quality of test results and data

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:  

Please read the Student website for additional requirements of in-person attendance:  


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

School: 535T Social Care and Health

Campus: City Campus

Program: C5388 - Diploma of Laboratory Technology

Course Contact: Rauha Quazi

Course Contact Phone: +61 3 9925 4277

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Renu Shankar

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

MSL924003  Process and interpret data

Course Description

This unit of competency describes the skills and knowledge to analyse a series of test results and data to detect potential or actual non-conformances, assess their significance and recommend preventative or corrective actions. The unit assumes personnel will have access to workplace quality assurance procedures based on Australian and/or international standards. This unit of competency does not cover the adaptation or development of test methods or procedures.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

MSL935007 Monitor the quality of test results and data


1. Verify accuracy of data and technical records

Performance Criteria:

1.1 Retrieve and collate all relevant data files and technical records for the specified time interval, tests or product range or project

1.2 Inspect data records to check the integrity of data entry, alterations, transfers and calculations

1.3 Confirm that technical records contain sufficient information to provide an audit trail for the tests involved


2. Assess the quality of data/results

Performance Criteria:

2.1 Use charts and tables to determine whether data/results are within specified limits

2.2 Analyse data trends and results for blanks, duplicates and/or check samples to detect systematic uncertainties

2.3 Use statistical tests and workplace procedures to check data acceptability

2.4 Check that estimations of uncertainties are reasonable and consistent with test method, client or product specification requirements

2.5 Identify results that cannot be reconciled with technical records and/or expected outcomes


3. Identify potential causes for unacceptable results

Performance Criteria:

3.1 Review user checks and calibration performance records to confirm that equipment or instrument meets test specifications

3.2 Check for obvious sources of interferences that may have occurred during measurements

3.3 Review technical records to identify human or environmental factors that could affect reliability of results

3.4 Review records of sample collection and preparation to confirm chain of custody requirements and adherence to sampling procedures

3.5 Check that any documented deviations from sampling procedures and/or test methods were technically justified and authorised

3.6 Check the condition of sampling equipment and/or stored samples if available/appropriate


4. Report findings to relevant personnel

Performance Criteria:

4.1 Summarise the quality of test results and data

4.2 Document potential sources or instances of non-conforming work and assess their significance

4.3 Recommend appropriate preventative/corrective actions to improve sampling, testing and/or calibration activities

4.4 Prepare reports in a format and style consistent with their intended use and workplace guidelines

Learning Outcomes

Details of Learning Activities

Learning activities include: Online activities, assignments, online theory quizzes & knowledge tests

Teaching Schedule

While all course content in this schedule will be covered, the weekly order may change depending on class needs andavailability of speakers and resources.

Week #

Week Starting





Introduction to Monitor Quality

Quality Management - Review: Quality models, Quality control systems, Sample/Specimen collection processes & policy, Types of specimens in a pathology lab & working safely with them.





Audit Compliance:

NATA. Why audit? What's in an audit? What's a technical record? NATA's requirement for control of records (general accreditation); ISO15189 - what's in a test report? KIMMS: Typical problems with sample collection and preparation and associated preventative/corrective actions.

Assessment 1: Knowledge
Quiz 1



Test results data - Track it! Analyse it! Interpret it!

Tracking Results - Recording results in tables, using charts to track controls (Levy-Jennings), Statistical Analysis and estimation of uncertainties, Defining data acceptability. Sources of interference, human and environmental sources of data variation.

Assessment: Knowledge Quiz 2



Test results data - Fix it!
Rectification of errors, Reporting audit findings: Continual improvement & Action plans, Preventative, remedial and corrective actions. Non-conformance Logs.

Assessment 2: Audit Test Records

Begin the Specimen reception Audit of Biuret ARL vs TRF#

#ARL= Analysis request log, TRF = Test request form

Assessment 1:  Knowledge Quiz 3

Assessment 2: Audit Test Records 



In class: Do it! More Auditing...

Assessment 2: Audit Test Results vs Worksheet data  

Assessment 1 - Knowledge Quiz 4

Assessment 2: Audit Test Results



In class: Audit continued

Assessment 2 (continued)

Assessment 2: Audit Test Results



Assessment 2:

Last chance to complete the Audits done during weeks 4-6

Assessment 2 

MID-SEMESTER BREAK (28th Aug - 3rd Sept)



Alternative assessments**


*Subject to change

**For students with special consideration only


Learning Resources

Prescribed Texts

None (Learning material provided on Canvas)


The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:  The Learning Lab  The Study Support Hub  English for uni workshops 

Other Resources

Overview of Assessment

Assessment may include


data records

observation of skills

knowledge tests

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.  

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. 
Refer to the assessment brief which is available through Canvas for full assessment criteria and due dates

  • Assessment Task 1:Knowledge Evidence Questions (4 online quizzes on specified topics)
  • Assessment Task 2:Audit Test Records and Results


Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.  

Other Information

This course is graded in accordance with competency-based assessment

  • CA Competency Achieved
  • NYC Not Yet Competent
  • DNS Did Not Submit for assessment

To successfully complete the course, you need to achieve a satisfactory result for every assessment. You will be given two attempts for each assessment to demonstrate the required skills. A third attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic.

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.

Information about your studies:
You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. 

Extensions of time for submission of assessable work:
If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for anextension of up to seven (7) calendar days in writing (email) to your Program Coordinator one working day BEFORE thedue date. Eligibility criteria for application and the form is available from the link:

Where an extension of greater than seven days is needed, you must apply for special consideration.

Special consideration:
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit or speak to your Program Coordinator.

Academic Integrity & Plagiarism:
Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data and oral presentation. Plagiarism occurs when the origin of the material used is not appropriately cited. It also occurs through enabling plagiarism, which is the act of assisting or allowing another person to plagiarise or to copy your own work. Please make sure you consider this carefully in completing all your work and assessments in this course and if you are unsure about whether you might have plagiarised, seek help from your teacher.

Course Overview:
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Course Overview: Access Course Overview