Course Title: Manage ICT projects

Part B: Course Detail

Teaching Period: Term2 2022

Course Code: BUSM8882C

Course Title: Manage ICT projects

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Luke.Eberbach

Course Contact Phone: +61 3 9925 4381

Course Contact Email: Luke.Eberbach@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Course Coordinator

Email: jyoti.sharma2@rmit.edu.au

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex Information and Communications Technology (ICT) projects incorporating scope, risk control, cyber security and financial factors.

The course is delivered and assessed with the following course BSBXTW401 - Lead and facilitate a team 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTPMG505 Manage ICT projects

Element:

1. Manage project definition activities

Performance Criteria:

1.1 Confirm organisational project governance policy and processes

1.2 Confirm business problem or opportunity and project objectives

1.3 Develop project charter, including preliminary statement of project scope and obtain sign-off

1.4 Conduct a feasibility study and prepare a business case as necessary

Element:

2. Undertake project planning

Performance Criteria:

2.1 Plan information gathering activities to determine project requirements, constraints and risks

2.2 Identify project partitioning on the basis of intended system development life cycle and risk

2.3 Prepare project work breakdown, schedule and budget

2.4 Compile project management plan documents as necessary to communicate the intended management strategy for the project and obtain sign-off

Element:

3. Establish ICT project team

Performance Criteria:

3.1 Identify and select team members, and allocate roles and responsibilities, based on project solution requirements

3.2 Determine training and support needs of team members

3.3 Establish project team values and agreed behavioural standards with team members

Element:

4. Manage project execution activities

Performance Criteria:

4.1 Monitor delivery and acceptance of assigned project team work activities and manage individuals

4.2 Monitor and control the quality of project deliverables

4.3 Monitor and control project scope changes, risks and issues

4.4 Manage system testing and hand over activities

Element:

5. Coordinate project closure

Performance Criteria:

5.1 Prepare IT support plans and maintenance or support documents

5.2 Obtain final project sign-off

5.3 Conduct post project review and document lessons learned

5.4 Review and update disaster recovery plan

5.5 Close project


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

This unit describes the skills and knowledge required to manage the initiation, implementation and completion of reasonably complex information and communications technology (ICT) projects incorporating scope, risk control and financial factors.

 

It applies to individuals who utilise a range of specialised technical and managerial techniques to plan, carry out and evaluate their own work and/or the work of a team.

 

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Teaching Schedule

Course Schedule

Semester 2 2022

Week

Week Beginning

Topic

Learning Materials and Activities

Assessment Remarks

1

4 Jul

Course Introduction

Project management concepts, methods and tools

Introduction to the course

Project management concepts, methods and tools

Organisational project governance policy and processes

 

2

11 Jul

Project initiation

Project initiation

Business problem or opportunity

Objectives and benefits analysis

Estimation and cost analysis

Technology solutions

Scope statement

 

3

18 Jul

Project initiation

Scope statement

Prepare a business case

Develop the project charter

Opportunity to obtain authorised approval Part A

4

25 Jul

Project initiation

Prepare a business case

Develop the project charter

Opportunity to obtain authorised approval

 

5

1 Aug

Project planning

Prepare the plan

Systems Analysis and modelling techniques

Communication styles

Information gathering techniques

Requirements, constraints and risks

Systems development life-cycle

Work breakdown structures

 

6

8 Aug

Project planning

Prepare the plan

Scheduling

Budget and cash flow

Monitoring the team

Opportunity to obtain authorised approval Part B

7

15 Aug

Project planning

Prepare the plan

Communication strategies

Opportunity to obtain authorised approval

 

8

22 Aug

Establish the project team

Establish the project team 

Allocate team members and duties

Characteristics of leaders and technical teams

 

 

Mid-Semester Break (29th Aug to 4th Sep)

9

5 Sep

Establish the project team

Training and support needs of the team

Team values and behaviours

 

10

12 Sep

Project execution

Monitoring and controlling project execution

Monitoring the cash flow

Delivery and acceptance of work activities

Monitor quality

Monitor for scope changes, risks and issues

Testing

Assessment 2 - Stage 1 (Part A, B and C)  

Due on 16 Sep 22 - 5.30 pm

11

19 Sep

Assessment

 

 

12

26 Sep

Project closure

Performance Appraisals

Support documentation

Disaster recovery

System testing and handover

Project review and lessons learned

Opportunity to obtain authorised approval Part E

13

3 Oct

Project closure

Validation and sign off

Opportunity to obtain authorised approval

Assessment 3 - 

Due on 7 Oct 22 - 5.30 pm

14

10 Oct

Assessment 

 

Assessment 1 - Task 1  

Due on 14 Oct 22 - 5.30 pm

15

17 Oct

Assessment

 

Assessment 1 - Task 2 

Due on 21 Oct 22 - 5.30 pm

Assessment 2 - Stage 2 (Part D and E)  

Due on 21 Oct 22 - 5.30 pm

Part D Presentation - Mandatory

16

24 Oct

Assessment (if required)

Course & assessment feedback.

Re-submission of assessment work if required

Re-submissions as required


Learning Resources

Prescribed Texts


References


Other Resources

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

  • assignment writing, thesis writing and study skills advice 
  • maths and science developmental support and advice 
  • English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).

Late submission: 

If you require an Extension of Submittable Work (assignments, reports or project work etc.) for 7 calendar days or less (from the original due date) and have valid reasons, you must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the Senior Educator/ Program Manager. 
The application must be lodged no later than one working day before the official due date. You will be notified within no more than 2 working days of the date of lodgment as to whether the extension has been granted. 
If you seek an Extension of Submittable Work for more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy, preferably prior to, but no later than 2 working days after the official due date. 

Submittable Work (assignments, reports or project work etc.) submitted late without approval of an extension will not be accepted or assessed.


Special consideration: 

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration 

Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS


Assessment Tasks

Task 1 Knowledge Task - Online Quiz
Task 2  Organise, implement and close an Information Communications Technology (ICT) project
Task 3 Lead and Manage a Team


Assessment Matrix

Element

Performance criteria

 

 

Assessment 1: Knowledge Test (Task 1 & Task 2)

Assessment 2: Organise, implement & close ICT project

Assessment 3: Lead & facilitate a team

1. Plan team outcomes

 

 

 

1.1 Identify common objectives of workplace team, responsibilities and required outcome(s)

 

 

PART B: Task 8

1.2 Use performance plans to establish expected outcomes, goals, and behaviours for individual team members in accordance with team objective and relevant policies

 

 

 

 

PART B: Task 11
PART B: Task 12
PART B: Task 10

1.3 Select appropriate strategies to ensure team members are accountable for their roles and responsibilities

 

 

 

 

PART B: Task 11
PART B: Task 12 

1.4 Plan for contingencies that could impact the team

 

 

 

 

PART B: Task 14

2. Coordinate team and individuals

 

 

 

2.1 Communicate common team objectives and responsibilities to team members

 

 

PART B: Task 9

2.2 Allocate tasks to team members based on staff expertise or development potential and provide appropriate instructions

 

PART C: (1-3)
PART C: (1-4)
PART D: 2

 

 

2.3 Facilitate open and respectful communication and collaboration between team members, considering the needs of those from diverse backgrounds

 

 

PART A: Task 3
PART B: Task 9

2.4 Identify opportunities for cross collaboration amongst external and internal teams and individuals

 

 

PART A: Task 4

3. Support team

 

 

 

3.1 Provide coaching to staff to enhance workplace culture

 

 

PART B: Task 4

3.2 Support individuals according to organisational requirements to work towards common team goals

 

 

PART A: Task 2
PART B: Task 6

3.3 Facilitate team to identify, brainstorm, report and resolve task related issues and inefficiencies

 

 

PART B: Task 7

3.4 Use problem solving skills to deal with any team, task or individual challenges

 

 

PART B: Task 7

4. Monitor team performance

 

 

 

4.1 Measure team member performance against agreed work plans

 

 

PART B: Task 12
PART B: Task 13

4.2 Provide timely and constructive performance feedback to team members according to expected organisational standards

 

 

PART B: Task 3

4.3 Identify specific learning and development opportunities to improve team and individual performance and behaviours

 

 

PART B: Task 4

4.4 Implement action plans to address individual and team training needs

 

 

PART B: Task 5

Course Overview: Access Course Overview