Course Title: Configure, verify and troubleshoot WAN links and IP services
Part B: Course Detail
Teaching Period: Term2 2022
Course Code: COSC6243C
Course Title: Configure, verify and troubleshoot WAN links and IP services
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 520T Future Technologies
Campus: City Campus
Program: C5402 - Diploma of Information Technology
Course Contact: Luke Eberbach
Course Contact Phone: +61 3 9925 4381
Course Contact Email: luke.eberbach@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Course Coordinator Name: Syed Mohammad Zohaib
Email: syed.zohaib@rmit.edu.au
Nominal Hours: 90
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will gain the skills and knowledge required to use required tools, equipment, software and protocols to install, operate and troubleshoot switches and routers in a medium-size enterprise network. This course is delivered and assessed with the following: ICTNWK529 Install and manage complex ICT networks
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTNWK541 Configure, verify and troubleshoot WAN links and IP services |
Element: |
1. Prepare to install medium enterprise Wide Area Network (WAN) links |
Performance Criteria: |
1.1 Review existing network design documentation and determine currency and completeness according to organisational requirements 1.2 Analyse organisational security protocol requirements 1.3 Determine access and security requirements of required tools, equipment, software 1.4 Develop and document installation plans and detail prioritised tasks and contingency arrangements according to organisational requirements 1.5 Obtain installation plan sign off from required personnel |
Element: |
2. Configure WAN links |
Performance Criteria: |
2.1 Determine WAN connection method requirements according to installation plan specifications 2.2 Configure and verify required serial WAN configuration and WAN protocols according to vendor specifications 2.3 Configure required virtual private network (VPN) and site-to-site technology according to vendor specifications 2.4 Determine and configure an asymmetric digital subscriber line (ADSL) connection according to installation plan specifications |
Element: |
3. Configure and verify IP services on a router |
Performance Criteria: |
3.1 Configure, implement and verify a Dynamic Host Configuration Protocol (DHCP) router operation according to vendor specifications 3.2 Configure and verify internet protocol version 6 (IPv6) addressing according to vendor specifications 3.3 Configure and verify the operation of network address translation (NAT) requirements according to installation plan specifications |
Element: |
4. Secure a network using router services |
Performance Criteria: |
4.1 Determine purpose and types of access control lists (ACLs) according to installation plan specifications 4.2 Configure and apply ACLs according to network filtering requirements 4.3 Secure access to the network router according to installation plan specifications |
Element: |
5. Troubleshoot medium enterprise WAN links |
Performance Criteria: |
5.1 Test WAN implementation links and align to installation plan service expectations 5.2 Respond and rectify identified WAN implementation issues 5.3 Document test results and rectification methods according to installation plan specifications 5.4 Seek and respond to feedback from required personnel |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements
Details of Learning Activities
This unit describes the skills and knowledge required to use required tools, equipment, software and protocols to install, operate and troubleshoot switches and routers in a medium-size enterprise network.
It applies to individuals who are employed in desk technician and network support technician roles.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
Teaching Schedule
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Learning Resources
Prescribed Texts
References
Other Resources
All other resources will be provided via the Cisco Networking academy
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS
Assessment Tasks
Task 1 | Practical Assessment |
Task 2 | Project |
Task 3 | Online Test |
Assessment Matrix
Unit Code |
ICTNWK541 |
Unit Title |
Configure, verify and troubleshoot WAN links and IP services |
Date Competency Assessment Map completed/revised |
September 2021 |
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Position of the person/s who mapped assessments to the unit |
Teacher |
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Approved by |
Luke Eberbach |
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Description This Competency Assessment Map is a key document for assessors and must be completed for all units delivered and assessed. This document confirms that that all aspects of the unit of competency and assessment requirements have been addressed. This document is part of your assessment tool and once completed, must be filed with the other assessment documents.
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National Qualification Title |
Diploma of Information Technology |
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National Qualification Code |
ICT50220 |
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If unit assessed in cluster, list codes and titles of other cluster units |
ICTNWK529 - Install and manage complex ICT networks |
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Elective unit or Core unit |
Elective |
Assessment task number and title Use correct Assessment Title as per Templates. For Example, Knowledge, Product or Practical |
Assessment One: ☐ Knowledge Assessment ☐ Product Assessment ü Practical Assessment |
Assessment Two: ☐ Knowledge Assessment ü Product Assessment ☐ Practical Assessment |
Assessment Three: ü Knowledge Assessment ☐ Product Assessment ☐ Practical Assessment |
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Foundation skill
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Description
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Describe how each foundation skill is demonstrated through the relevant assessment |
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Numeracy |
Analyses numerical information to take measurements, interpret results and evaluate performance and interoperability of network
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AT 1. Task 11 Research and analysis of cloud services AT2 / T4 ACLs Troubleshooting – check Wild-Card Mask |
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Oral Communication |
Uses listening and questioning techniques to confirm requirements, articulate complex concepts and matters using required terminology to explain technical and business-related matters with required personnel
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AT1 Task 11e |
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Reading |
Gathers, interprets and analyses technical and regulatory information, to determine the requirements according to client needs
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Students demonstrate their reading skill by
T1 / AT2 Task1- 4 (Network Dev), AT3 Q9
AT Task |
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Writing |
Prepares workplace documentation which incorporates an evaluation of technical information and specialised and cohesive language in a format and style appropriate for a specific audience |
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Planning and organising
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Uses a combination of formal, logical planning processes and an increasingly intuitive knowledge of context to plan, prioritise and monitor own work |
AT2 Task 4-6 Students document solution
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Problem solving |
Demonstrates effective decision making for relatively complex situations and takes a range of factors into consideration Uses intuition to identify the general problem area, switching to analytical processes to clarify goals and key issues and lateral thinking processes to generate possible solutions
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AT2 Task 3D installation of real equipment according to regulations / sign off on work AT2 Task 4-6 Students Troubleshoot and document solution |
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Self-management |
Demonstrates knowledge of the implications of legal and regulatory responsibilities related to own work Demonstrates knowledge of how strategic and operational applications are used or could be used to achieve work goals |
AT1 Task 11a-e |
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Technology |
Demonstrates knowledge of the ways in which digital systems and tools are used or could be used to achieve work goals Uses digital technologies and systems safely and securely when implementing and monitoring a system, with a growing awareness of the permanence and transparency of all activities |
AT 2 Task 7-10 Applying Application to manage System files AT 2 Task 4-6 Troubleshooting common issues AT3 Q13 AT1. Task 11b/c/d/e planning and justification based on research taken to offer customers the best advice for Network Upgrade AT1. Task 11b/c/d/e planning and justification based on research taken to offer customers the best advice for Network Upgrade |
Performance Evidence | |||
The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to: |
Assessment Task 1: Practical Assessment |
Assessment Task 2: Project |
Assessment Task 3: Online Test |
install, configure and test Wide Area Networks (WAN) links on at least two occasions In the course of the above, the candidate must: |
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Task 4 |
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plan and prepare for WAN link installation
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Task 7 PAT for WAN translation |
Task4
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Q13 |
document finalised solutions for WAN links
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Task 11 – Cloud options
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Task 4-6
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Q12 |
secure access to network router through access control lists.
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Task7 ACL for NAT Task9/10 |
Task1 IPV6 ACL
Task 4-6
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Knowledge Evidence | |||||
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Assessment Task 1: Practical Assessment |
Assessment Task 2: Project |
Assessment Task 3: Online Test |
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Task 11a-d |
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Q23 |
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Q13 |
Assessment conditions |
Describe how assessments meet the assessment conditions |
a site where network installation may be conducted |
Assessment performed in standard RMIT classrooms and computer labs under supervision. |
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Assessment performed using hardware and software in standard RMIT classrooms and computer labs under supervision. |
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Assessment performed following RMIT standard organisational guidelines. |
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Assessment performed using computers in standard RMIT classrooms and computer labs under supervision on via students own equipment. |
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Assessment performed using computers in standard RMIT classrooms and computer labs under supervision on via students own equipment. |
Assessors must satisfy NVR/AQTF assessor requirements. |
All assessors for this unit satisfy NVR/AQTF assessor requirements. |
Other Information
Assessments
To be deemed competent students must demonstrate an understanding of all aspects required of this course and must achieve a satisfactory standard in each assessment. Assessment methods have been designed to measure student's competency in each course over multiple tasks.
Resubmissions
For each assessment submitted by the due date in this course students will be given feedback within 2 weeks of the assessment submission. If you do not submit your assessment by the due date or if your first attempt is not satisfactory you will be allowed a single resubmission attempt for each assessment in this course. You will be provided with a new due date by your teacher for your resubmission attempt if a resubmission is required.
Due dates
All assessment tasks will have a due date provided and published in Canvas. Assessments submitted after the due date will not be accepted unless an extension has been provided or special consideration has been granted.
Extensions
If you will not be able to meet the due date for an assessment you may apply to your teacher for an extension of up to seven days by completing the Application of Time to Submit Assessment Work Form at https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-for-extension-of-time-to-submit-work.pdf (Links to an external site.) Applications for an extension of time must be received before the due date for an assessment.
Special Consideration
If unforeseen circumstances beyond your control prevent you from submitting your work on time you may be eligible to apply for special consideration. For further information regarding special consideration, please refer to the RMIT Special Consideration page at https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-consideration (Links to an external site.)
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:
- Relevant
- Current
- Satisfies the learning/competency outcomes of the course
Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
Study and learning Support:
Study and Learning Centre (SLC) provides free learning and academic development advice to you.
Services offered by SLC to support your numeracy and literacy skills are:
assignment writing, thesis writing and study skills advice
maths and science developmental support and advice
English language development
Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support
Equitable Learning Services (ELS):
If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).
Plagiarism:
Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview