Course Title: Configure, verify and troubleshoot WAN links and IP services

Part B: Course Detail

Teaching Period: Term2 2022

Course Code: COSC6243C

Course Title: Configure, verify and troubleshoot WAN links and IP services

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus 


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Luke Eberbach

Course Contact Phone: +61 3 9925 4381

Course Contact Email: luke.eberbach@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Course Coordinator Name: Syed Mohammad Zohaib

Email: syed.zohaib@rmit.edu.au

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to use required tools, equipment, software and protocols to install, operate and troubleshoot switches and routers in a medium-size enterprise network. This course is delivered and assessed with the following: ICTNWK529  Install and manage complex ICT networks 



National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK541 Configure, verify and troubleshoot WAN links and IP services

Element:

1. Prepare to install medium enterprise Wide Area Network (WAN) links

Performance Criteria:

1.1 Review existing network design documentation and determine currency and completeness according to organisational requirements

1.2 Analyse organisational security protocol requirements

1.3 Determine access and security requirements of required tools, equipment, software

1.4 Develop and document installation plans and detail prioritised tasks and contingency arrangements according to organisational requirements

1.5 Obtain installation plan sign off from required personnel

Element:

2. Configure WAN links

Performance Criteria:

2.1 Determine WAN connection method requirements according to installation plan specifications

2.2 Configure and verify required serial WAN configuration and WAN protocols according to vendor specifications

2.3 Configure required virtual private network (VPN) and site-to-site technology according to vendor specifications

2.4 Determine and configure an asymmetric digital subscriber line (ADSL) connection according to installation plan specifications

Element:

3. Configure and verify IP services on a router

Performance Criteria:

3.1 Configure, implement and verify a Dynamic Host Configuration Protocol (DHCP) router operation according to vendor specifications

3.2 Configure and verify internet protocol version 6 (IPv6) addressing according to vendor specifications

3.3 Configure and verify the operation of network address translation (NAT) requirements according to installation plan specifications

Element:

4. Secure a network using router services

Performance Criteria:

4.1 Determine purpose and types of access control lists (ACLs) according to installation plan specifications

4.2 Configure and apply ACLs according to network filtering requirements

4.3 Secure access to the network router according to installation plan specifications

Element:

5. Troubleshoot medium enterprise WAN links

Performance Criteria:

5.1 Test WAN implementation links and align to installation plan service expectations

5.2 Respond and rectify identified WAN implementation issues

5.3 Document test results and rectification methods according to installation plan specifications

5.4 Seek and respond to feedback from required personnel


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

This unit describes the skills and knowledge required to use required tools, equipment, software and protocols to install, operate and troubleshoot switches and routers in a medium-size enterprise network.

It applies to individuals who are employed in desk technician and network support technician roles.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


Teaching Schedule

 

          Week

No's

                        Topics  Assessment Tasks
1

Multi-layer Switch Technology

LABS: DHCP - VTP /Vlans/InterVlan with Troubleshooting

 
 2

Etherchannel Switch Redundancy

PAgP/LACP

 
3 EIGRPv3 Routing Protocol  IPv6 scenarios  
 4 OSPFv2 and OSPFv3 Routing Protocol - Multi Area  Incl IPv6 scenarios     
 5

Route Redistribution & Introduction to ACLs

 
6

Dynamic NAT - *PAT Port Address Translation 

 
7

IPv4 and IPv6 Extended Access Control Lists

 
8 WAN Technologies - HDLC - PPP

Assessment  Task 1 Practical Skills Test

 

-------MID-SEMESTER BREAK-------

29 August - 4 September No Classes*

 
 9

IPv6 Technologies and GRE Tunnel 

 
 10 VPN & IPsec  
 11

IPv6 ACLs

 
 12

Setup VOIP communication

 Assessment Task 2 IT Project 
13 Intrusion Prevention System (IPS)  
14

Server & Services and Shares (VMWARE)

 

Assessment Task 3 Knowledge Test

 

 15

Troubleshooting Techniques

Project Interviews

Assessment Task 2 - IT Project Submission

16 

IT Research Techniques

Project Interviews

 

 

 

17

Assessment Re-Submissions

 
 18 Assessment Re-Submissions  

 


Learning Resources

Prescribed Texts


References


Other Resources

All other resources will be provided via the Cisco Networking academy


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS


Assessment Tasks

 

Task 1 Practical Assessment
Task 2 Project
Task 3 Online Test


Assessment Matrix

Competency assessment map

Unit Code

ICTNWK541

Unit Title

Configure, verify and troubleshoot WAN links and IP services

Date Competency Assessment Map completed/revised

September 2021

Position of the person/s who mapped assessments to the unit

Teacher

Approved by

Luke Eberbach

Description

This Competency Assessment Map is a key document for assessors and must be completed for all units delivered and assessed. This document confirms that that all aspects of the unit of competency and assessment requirements have been addressed. This document is part of your assessment tool and once completed, must be filed with the other assessment documents. 

 

National Qualification Title

Diploma of Information Technology

National Qualification Code

ICT50220

If unit assessed in cluster, list codes and titles of other cluster units

ICTNWK529 -  Install and manage complex ICT networks

Elective unit or Core unit

Elective

 

Assessment task number and title

Use correct Assessment Title as per Templates. For Example, Knowledge, Product or Practical

Assessment One:

☐ Knowledge Assessment

☐ Product Assessment

ü Practical Assessment

Assessment Two:

☐ Knowledge Assessment

ü Product Assessment

☐ Practical Assessment

Assessment Three:

ü Knowledge Assessment

☐ Product Assessment

☐ Practical Assessment

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Element

Performance criteria

 

 

 

 

 

Assessment

Task 1: Practical Assessment

Assessment

Task 2: Project

Assessment

Task 3: Online Test

.

1.1 Review existing network design documentation and determine currency and completeness according to organisational requirements

 

Task 1

Task   2

Task 4 Troubleshoot PPP

Task 5a

 

 

 

1.2 Analyse organisational security protocol requirements

 

 

Task 3

Task 6e IPS

 

1.3 Determine access and security requirements of required tools, equipment, software

 

Task 4 T-shoot PPP

Task 3 VPN

Task 6h IPS

 

 

 

 

1.4 Develop and document installation plans and detail prioritised tasks and contingency arrangements according to organisational requirements

 

Task 11c/d

Task 6h IPS

 

 

 

 

Task 7c-a

Task 8 a-e

Task 9

 

1.5 Obtain installation plan sign off from required personnel

 

Task 11e

 

 

Task 6e

 

 

 

2. Configure WAN links

2.1 Determine WAN connection method requirements according to installation plan specifications

 

 

Task 4

 

Q13

Q4

2.2 Configure and verify required serial WAN configuration and WAN protocols according to vendor specifications

 

 

Task 4 (Cisco default hdlc)

Task 4(ppp)

 

 

2.3 Configure required virtual private network (VPN) and site-to-site technology according to vendor specifications

 

 

 

 

 

Task 4c (hdlc needs to change to PPP)

 

Q3/4

2.4 Determine and configure an asymmetric digital subscriber line (ADSL) connection according to installation plan specifications

 

 

Task 5

Q9/14

3. Configure and verify IP services on a router

3.1 Configure, implement, and verify a Dynamic Host Configuration Protocol (DHCP) router operation according to vendor specifications

Task1

Task 8a,b & e

 

3.2 Configure and verify internet protocol version 6 (IPv6) addressing according to vendor specifications

 

 

 

Task 1

 

3.3 Configure and verify the operation of network address translation (NAT) requirements according to installation plan specifications

 

Task 6

 

4. Secure a network using router services

 

4.1 Determine purpose and types of access control lists (ACLs) according to installation plan specifications

Task 9/10

Task 4 NAT ACL for translations

Q1a-c, Q12

4.2 Configure and apply ACLs according to network filtering requirements

Task 9/10

Task 1c,d

 

4.3 Secure access to the network router according to installation plan specifications

Task 9/10

Task 1

Q1d

5. Troubleshoot medium enterprise WAN links

5.1 Test WAN implementation links and align to installation plan service expectations

 

 

 

 

Task7

Task9/10

 

 

 

 

 

 

 

Task 4-6

 

Task1

 

Task 3

 

 

 

 

Q12

5.2 Respond and rectify identified WAN implementation issues

 

 

 

 

Task7

Task1

Task9/10

 

 

 

 

 

 

 

Task 4-6

 

Task1

 

Task 3

 

 

 

 

 

 

Q12

5.3 Document test results and rectification methods according to installation plan specifications

 

 

 

 

Tasks 4-6

 

 

5.4 Seek and respond to feedback from required personnel

 

Task 11e

 

 

 


Foundation Skills – This section is only completed when foundation are explicitly stated in the unit of competency. In most Training Packages the foundation skills are integrated into the unit of competency and this is clearly stated.

Foundation skill

 

Description

 

Describe how each foundation skill is demonstrated through the relevant assessment

Numeracy

Analyses numerical information to take measurements, interpret results and evaluate performance and interoperability of network

 

AT 1. Task 11 Research and analysis of cloud services

AT2 / T4 ACLs Troubleshooting   – check Wild-Card Mask 

Oral Communication

Uses listening and questioning techniques to confirm requirements, articulate complex concepts and matters using required terminology to explain technical and business-related matters with required personnel

 

AT1 Task 11e 

Reading

Gathers, interprets and analyses technical and regulatory information, to determine the requirements according to client needs

 

Students demonstrate their reading skill by

 

T1 / AT2 Task1- 4 (Network Dev), AT3 Q9  

 

AT Task

Writing

Prepares workplace documentation which incorporates an evaluation of technical information and specialised and cohesive language in a format and style appropriate for a specific audience

AT1 Task 11a Students complete the Network Documentation

AT2 Task 4-6 Students document solution

 

 

 

Planning and organising

 

 

Uses a combination of formal, logical planning processes and an increasingly intuitive knowledge of context to plan, prioritise and monitor own work

AT2 Task 4-6 Students document solution

 

Problem solving

Demonstrates effective decision making for relatively complex situations and takes a range of factors into consideration

Uses intuition to identify the general problem area, switching to analytical processes to clarify goals and key issues and lateral thinking processes to generate possible solutions

 

AT2 Task 3D installation of real equipment according to regulations / sign off on work

AT2 Task 4-6 Students Troubleshoot and document solution

Self-management

Demonstrates knowledge of the implications of legal and regulatory responsibilities related to own work

Demonstrates knowledge of how strategic and operational applications are used or could be used to achieve work goals

AT1 Task 11a-e

Technology

Demonstrates knowledge of the ways in which digital systems and tools are used or could be used to achieve work goals

Uses digital technologies and systems safely and securely when implementing and monitoring a system, with a growing awareness of the permanence and transparency of all activities

AT 2 Task 7-10

Applying

Application to manage System files

AT 2 Task 4-6 Troubleshooting common issues

AT3 Q13

AT1. Task 11b/c/d/e planning and justification based on research taken to offer customers the best advice for Network Upgrade

AT1. Task 11b/c/d/e planning and justification based on research taken to offer customers the best advice for Network Upgrade

 

Performance Evidence 

 

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

Assessment

Task 1: Practical Assessment

Assessment

Task 2: Project

Assessment

Task 3: Online Test

install, configure and test Wide Area Networks (WAN) links on at least two occasions

In the course of the above, the candidate must:

 

Task 4

 

plan and prepare for WAN link installation

 

Task 7 PAT for WAN translation

Task4

 

 

 

 

Q13

document finalised solutions for WAN links

 

Task 11 – Cloud options

 

 

 

 

 

Task 4-6

 

 

 

 

 

 

 

Q12

secure access to network router through access control lists.

 

 

Task7 ACL for NAT

Task9/10

Task1 IPV6 ACL

 

Task 4-6

 

 

 

 

 

Knowledge Evidence 

 

 

Assessment

Task 1: Practical Assessment

Assessment

Task 2: Project

Assessment

Task 3: Online Test

  • industry standard operation and configuration of internet protocol version 6 (IPv6)

 

 

Task 11a-d

 

Q23

  • industry standard router setup and operations, including:
  • ACLs
  • router command line interface (CLI) configuration
  • router debug commands

 

 

 

 

 

 

 

 

 

               

Q25

Q9

 

 

Q1a-d

 

Q1b,Q3b,Q3d,Q12 and Q25

 

 

Q3a,b,c,d

 

 

  • industry standard problems and solutions with WAN link installations.

 

 

 

Q13

 

Assessment conditions

Describe how assessments meet the assessment conditions

a site where network installation may be conducted

Assessment performed in standard RMIT classrooms and computer labs under supervision.

  • small enterprise routers and switches

 

Assessment performed using hardware and software in standard RMIT classrooms and computer labs under supervision.

  • network’s design documentation

Assessment performed following RMIT standard organisational guidelines.

  • equipment specifications

 

Assessment performed using computers in standard RMIT classrooms and computer labs under supervision on via students own equipment.

  • hardware and software required to install and operate small enterprise branch networks
  • end user device
  • policies and procedures pertaining to the installation and operation of a network.

Assessment performed using computers in standard RMIT classrooms and computer labs under supervision on via students own equipment.

Assessors must satisfy NVR/AQTF assessor requirements.

All assessors for this unit satisfy NVR/AQTF assessor requirements.

 

 

 

Other Information

Assessments

To be deemed competent students must demonstrate an understanding of all aspects required of this course and must achieve a satisfactory standard in each assessment. Assessment methods have been designed to measure student's competency in each course over multiple tasks.

Resubmissions

For each assessment submitted by the due date in this course students will be given feedback within 2 weeks of the assessment submission. If you do not submit your assessment by the due date or if your first attempt is not satisfactory you will be allowed a single resubmission attempt for each assessment in this course. You will be provided with a new due date by your teacher for your resubmission attempt if a resubmission is required.

Due dates

All assessment tasks will have a due date provided and published in Canvas. Assessments submitted after the due date will not be accepted unless an extension has been provided or special consideration has been granted.

Extensions

If you will not be able to meet the due date for an assessment you may apply to your teacher for an extension of up to seven days by completing the Application of Time to Submit Assessment Work Form at https://www.rmit.edu.au/content/dam/rmit/documents/Students/Student_forms/Application-for-extension-of-time-to-submit-work.pdf (Links to an external site.)  Applications for an extension of time must be received before the due date for an assessment.

Special Consideration

If unforeseen circumstances beyond your control prevent you from submitting your work on time you may be eligible to apply for special consideration. For further information regarding special consideration, please refer to the RMIT Special Consideration page at https://www.rmit.edu.au/students/student-essentials/assessment-and-results/special-consideration (Links to an external site.) 

 

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL.
 

Study and learning Support: 

Study and Learning Centre (SLC) provides free learning and academic development advice to you. 
Services offered by SLC to support your numeracy and literacy skills are: 

assignment writing, thesis writing and study skills advice 
maths and science developmental support and advice 
English language development 

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support 

Equitable Learning Services (ELS):

If you are suffering from long-term medical condition or disability, you should contact Equitable Learning Services (ELS) to seek advice and support to complete your studies.
Please refer to https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services to find more information about services offered by Equitable Learning Services (ELS).


Plagiarism: 

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University. 

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism. 

Other Information: 

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview