Course Title: Plan, implement and test enterprise communication solutions

Part B: Course Detail

Teaching Period: Term2 2023

Course Code: COSC6244C

Course Title: Plan, implement and test enterprise communication solutions

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Luke Eberbach

Course Contact Phone: +61 3 9925 4381

Course Contact Email: luke.eberbach@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Aminul Islam
+61399250423
aminul.islam@rmit.edu.au

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In the course you will gain the skills and knowledge required to manage the deployment and administration of enterprise communication solutions. It includes email and remote access email, web portal or content management solution, and enterprise collaboration tools.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

ICTNWK536 Plan, implement and test enterprise communication solutions

Element:

1. Plan for enterprise communication solutions

Performance Criteria:

1.1 Research and identify enterprise communication solutions to meet organisational requirements

1.2 Evaluate and compare enterprise communication solutions against organisational requirements

1.3 Select enterprise communication solutions to address organisational requirements

1.4 Acquire enterprise communication solutions in accordance with organisational requirements

1.5 Consult with stakeholders to develop implementation plan addressing the organisational requirements

Element:

2. Implement enterprise communication solutions

Performance Criteria:

2.1 Implement and configure enterprise communication solutions in accordance with implementation plan

2.2 Determine if implementation of enterprise communication solutions meets implementation plan and organisational requirements and modify implementation to address variance

Element:

3. Test and monitor implementation of enterprise communication solutions

Performance Criteria:

3.1 Test enterprise communication solutions to determine if enterprise communication solutions are operating correctly according to system specifications

3.2 Monitor and analyse performance and logs of enterprise communication solutions to determine if organisational requirements are met

3.3 Modify enterprise communication solutions to address instances where organisational requirements are not met


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements


Details of Learning Activities

In this Course you will work on advanced level Networking concepts and systems. You will be performing Lab exercises by yourself with guidance and some assistance. Key concepts will be explained is lectures, classes or online, where syllabus material will be presented and the subject matter will be illustrated with demonstrations and examples; Your class Teacher may be able to assist with guidance for any technical issue, but you will need to perform research for technical troubleshooting and devise feasible solutions.

Tutorials and/or labs and/or group discussions (including online forums) focused on projects and problem solving will provide practice in the application of theory and procedures, allow exploration of concepts with teaching staff and other students, and give feedback on your progress and understanding;

Assignments, as described in Overview of Assessment (below), requiring an integrated understanding of the subject matter; and
Private study, working through the course as presented in classes and learning materials, and gaining practice at solving conceptual and technical problems. 


Teaching Schedule

COSC-6244C - Plan, implement and test enterprise communication solutions (ICTNWK536)

Course Schedule : Semester2, 2023

 Week

 Topics

Activities

Assessments Due

 Week1

Introduction to Windows Networking :

  • Network Topology and Configuration,
  • Client/Server System,
  • IP Address, Subnets and Ports,
  • CLI Tools

Review :

IP Addressing, Subnetting, CLI Tools

 

Week2 

Introduction to Enterprise Communication Systems:

  • Email System
  • Content Management System
  • Collaboration System

Enterprise Communication Systems Research

 

Week3 

Introduction to Virtual Networking:

Virtual Machine, Windows Networking

Review : Virtual Machines

  • Install and Configure Windows Server 2019
  • Windows 10 Desktop Client

 

Week4 

 

Introduction to Networking Services:

  • Windows ADDS, DNS, DHCP, RAID, NIC Teaming, RDP
  • Windows ADDS, DNS, DHCP, RAID, NIC Teaming, RDP

 

Week5 

 

Introduction to Windows Systems Administration:

  • User Account Administration, Remote Access VPN
  • User Account Administration, Remote Access VPN

 

Week6 

Windows Firewall, IIS

  • Windows Firewall, IIS

 

Week7 

Review

Review

Due :

Assessment Task1 - Knowledge Test

Assessment Task2 release

 

 Mid Semester Break

 

 
Week8

Introduction to Enterprise Email System

  • Install, Configure and Test Email System
 

Week9

Introduction to Enterprise Email System

  • Install, Configure and Test Email System
 

Week10

Introduction to Content Management System

  • Install, Configure and Test Content Management System

 

Week11

Introduction to Enterprise Content Management System

  • Install, Configure and Test Content Management System

 

Week12

Introduction to Enterprise Collaboration System

  • Install, Configure and Test Collaboration System

 

Week13

Introduction to Enterprise Collaboration System

  • Install, Configure and Test Collaboration System

 

Week14

Enterprise Communication Systems Project

Enterprise Communication Systems Project

Due :

Assessment Task2 - Project

Practical Test

Week15

 Enterprise Communication Systems Project

Enterprise Communication Systems Project

Due :

Assessment Task2 - Project

Practical Test

Week16

Review

 

 

All labs exercises need to be demonstrated during class time to your Class Teacher to show that you have completed the Lab Exercises.

Assessment Task2 - Project work progress need to be demonstrated in class to class Teacher for marking from week8 to week16.

Any concern discuss with your Class Teacher.

 


Learning Resources

Prescribed Texts


References


Other Resources

Software vendor online resources

Recommended Readings, Labs, Video Tutorials and Guided study


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral presentations and through the application of learned skills and insights to your written tasks. Full assessment briefs will be provided and can be found on CANVAS


Assessment Tasks

This course has no hurdle requirements. There is no grade or marking for this course. Student is required to response satisfactorily to all Assessment Tasks to receive Competency Grade for the Course.

There is a series of Lab Exercises to complete for this course. The Lab Exercise documents will serve the purpose as Guideline only. You will be  require to perform further online research on the Study Topics ie. Google search, Youtube Video Tutorials, LinkedIn Learning Tutorials, Vendor Websites, Online Forums, Discuss and Consult with peers and your Class Teacher etc.

You are required to demonstrate completed lab exercises to your Class Teacher for assessment. You are not required to complete all Lab Exercises of the Week in one seating. You may continue and complete the Labs in progressive manner. You must complete and demonstrate all Lab Exercises by the end of the semester.

Assessment Tasks Overview :

Assessment Task1 : Theory

Assessment Task1 consists of multiple choice and short answer question.

Assessment Task2 : Project

Assessment Task2 Project consist of 4 Parts.

Part1 : Research and Planning for Implementation of Enterprise Communication Systems 

Part2 : Install, Configure and Test Enterprise Email System (MailEnable Enterprise)

Part3 : Install, Configure and Test Enterprise Content Management System (Microsoft Sharepoint Server)

Part4 : Install, Configure and Test Enterprise Collaboration System (Microsoft Skype for Business Server)


Assessment Matrix

Other Information

There is no specified Text Book required for this course. However, you will have access to Canvas Course Study materials, Lab Exercises and List of Reading Materials. In addition, you will be required to perform online research ie. Google search, Vendor websites, LinkedIn Learning, Youtube Video Tutorials, Online Forums etc.

Combination of below Software will be used in this Course.

Hypervisor :

    Oracle Virtual Box
    VMware Workstation (Recommended)
    Microsoft Hyper-V

ISO Image :

    Microsoft Windows 10 Pro
    Microsoft Window 2019 Server
    MailEnable Enterprise Email System
    Microsoft Sharepoint Server 2019
    Microsoft Skype for Business Server
    Any other software as needed, which will be advised in class.

You can use Trial/Evaluation version of the software for all Lab Exercises in this Course.

There is no specific Licensing requirement for this Course.

A Computer with at least :

  • Processor with Virtualization Support (VT-x support)
  • 16GB RAM or more Physical Memory (32GB for better performance experience)
  • 1TB Free Disk Space.
  • A portable hard drive at least 512GB SSD or HDD
  • A 64GB or higher capacity USB memory stick.

Course Overview: Access Course Overview