Course Title: Manage business operational plans
Part B: Course Detail
Teaching Period: Term2 2022
Course Code: BUSM6525C
Course Title: Manage business operational plans
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
See Canvas
School: 525T Business & Enterprise
Campus: City Campus
Program: C5406 - Diploma of Business
Course Contact: Steven Hansen
Course Contact Phone: +613 9925 5705
Course Contact Email: steven.hansen@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 70
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
The unit applies to individuals who manage the work of others and operate within the parameters of a broader strategic and/or business plans.
No licensing, legislative or certification requirements apply to this unit at the time of publication.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBOPS502 Manage business operational plans |
Element: |
1. Establish operational plan |
Performance Criteria: |
1.1 Research, analyse and document resource requirements 1.2 Develop operational plan in consultation with, and with approval from, relevant stakeholders 1.3 Develop contingencies for operational plan 1.4 Explain plan to relevant work teams |
Element: |
2. Manage resource acquisition |
Performance Criteria: |
2.1 Confirm that employees are recruited and inducted according to the organisation’s human resources management policies, practices and procedures 2.2 Confirm that physical resources and services are acquired according to the organisation’s policies, practices and procedures 2.3 Identify and incorporate requirements for intellectual property rights and responsibilities related to acquisition of resources |
Element: |
3. Monitor and review operational performance |
Performance Criteria: |
3.1 Assess progress of operational plan in achieving profit and productivity plans and targets 3.2 Identify areas of under-performance, recommend solutions and rectify the situation 3.3 Plan and implement relevant processes for ongoing monitoring and confirm that support is provided for individuals and teams 3.4 Negotiate recommendations for variations to operational plans and gain approval from designated persons |
Learning Outcomes
This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to develop and monitor the implementation of operational plans to support efficient and effective workplace practices and organisational productivity and profitability.
Details of Learning Activities
A range of learning activities are provided in this course. These include collaborative classroom based activities and online self-paced activities.
Classroom: The collaborative classroom based activities will include discussion, problem solving activities and opportunities to practice your skills in a simulated workplace environment. We expect you to participate and contribute in all scheduled learning activities.
Pre-and Post-Class: This is online, by logging on to your Canvas (Learning Management System) course, and includes required pre-class reading and activities and post-class exercises and activities. Other self-paced activities will be delivered through various technology platforms. These may include your contribution to discussion threads, reflective journals, quizzes and interactive sessions.
Sessions: There are one face-to-face classroom sessions (tutorials ) and workshop for this unit each week. There are additional activities to support learning and research.
Teaching Schedule
Week |
Topic details |
Resources/Activities |
Assessment |
|
WEEK 1
Main Topic Name
Course Introduction |
Introduction to the course including:
What is an Operation Plan?
Where does it fit in to an organisation? |
Canvas (LMS) - weekly class notes and links. |
|
|
WEEK 2
Main Topic Name
Operational Plan – Role & Structures
|
Cont… Where does it fit in to an organisation?
Operational Plans within the organisational plan.
Operational management.
Operational Plan Overview
|
Canvas (LMS) - · weekly class notes, · links and · in-class activities.
Assessment overview. |
|
|
WEEK 3
Main Topic Name
Operational Plan – Development (1)
|
Development structure & key tools
Obligations
Consultation
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · learning case study activities · learning templates
|
|
|
WEEK 4
Main Topic Name
Operational Plan – Development (2)
|
Development structure (2) Ø Organisation Charts Performance goals & measurement
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · learning case study activities |
|
|
WEEK 5
Main Topic Name
Manage Risk and Document Control
|
Risk Management defined
Contingency Plans
Document control defined
Document Control Guidelines
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · learning case study activities |
|
|
WEEK 6
Main Topic Name
Operational Plan - Resource Planning, Hiring
|
Resource Planning - Operational plan Ø Acquisition of physical resources and services
Hiring Procedures – planning for them
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · learning case study activities · Assessment activities
|
|
|
WEEK 7
Main Topic Name
Operational Plan - Acquiring Physical Resources
|
Risk Management Planning Process (detailed)
Acquisition of physical resources and services
Purpose of purchasing policy & procedures
|
Canvas (LMS) - · weekly class notes, · links |
|
|
MID SEMESTER BREAK
|
|
WEEK 8
Main Topic Name
Operational Plan - Acquiring Physical Resource |
Purpose of purchasing policy & procedures
Business analysis tools
Implementation planning
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment activities |
|
|
WEEK 9
Main Topic Name
Operational plan – Concepts & Tools (1)
|
Continuous Improvement Strategy
Models for monitoring
Underperformance
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment activities |
|
|
WEEK 10
Main Topic Name
Operational plan - Concepts and Tools (2)
|
Protecting Intellectual Property Ø Definition of Intellectual Property Ø Main types of Intellectual Property Ø Intellectual Property Dangers Ø Protection in employment & Ø Strategy for IP protection |
Canvas (LMS) - · weekly class notes, · links · in-class activities |
|
|
WEEK 11
Main Topic Name
Monitoring and Variation Reporting
|
Operational Plan - Financial Management
Monitoring Strategies & Tools Ø Purpose of monitoring Ø Planning for Monitoring and Evaluation Ø Develop a Monitoring and Ø Monitoring Tools Monitoring and Ø Monitoring an Operational Plan Ø KPI’s in SMART goal formats
Operational plan variation Ø Procedure for varying the plan |
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment activities |
|
|
WEEK 12
Main Topic Name
Monitoring Strategies & Tools |
Evaluation vs Monitoring Evaluation Types
Considerations When Varying Plans
Assessment Workshop – applying learnings |
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment activities |
Assessment 1 Due |
|
WEEK 13
Main Topic Name
Plan Review Workshop
|
Training Plans Ø Skills Matrix
Introduction to Maintenance of Records Ø Why / What / When?
Plan Review Workshop for
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment activities · Learning templates |
|
|
WEEK 14
Main Topic Name
Responses to under-performance
|
Coaching underperformance in an operational plan.
Feedback principles
|
Canvas (LMS) - · weekly class notes, · links · in-class activities · Assessment 2 activities · Learning templates |
|
|
WEEK 15
Main Topic Name
Course Review
|
Presenting the operational plan to stakeholders – Assessment 2 Part C Ø Principles & preparation Ø Objectives Ø Outcomes Ø Variations and/or
Course Review – Wrap Up
|
|
Assessment 2 Due |
|
WEEK 16
Main Topic Name
Interviews, feedback and re-submissions
|
Final resubmissions |
|
|
|
WEEK 17
Main Topic Name
|
Final resubmissions |
|
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
In order to achieve competency in this unit, you must provide:
Performance Evidence
- manage an operational plan for at least one business or work area.
In the course of the above, the candidate must:
- develop and implement an operational plan using a variety of information sources and consultation including:
- resource requirements
- key performance indicators
- monitoring processes
- contingency plans
- Communicate with stakeholders to explain the plan and supporting information, seek approvals, negotiate variations and engage work teams
- confirm existence of relevant strategies, including strategies relating to:
- recruiting, inducting and developing personnel
- acquiring physical resources and services
- protecting intellectual property
- making variations to the plan
- monitoring and documenting performance.
Knowledge Evidence
The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:
- stakeholders involved in development and management of operations plan including escalation points, colleagues and specialist resource managers
- key information sources for proposal development and presentation including resource requirement specialists
- consultation processes
- content of operational plans, including:
- procurement processes
- employee recruitment and induction strategies
- physical resource and service acquisition strategies
- key indicators of organisational performance
- budget and actual financial relating to profit and productivity
- methods for preparing operational plans and contingency plans
- role of an operational plan in achieving an organisation’s objectives
- procedures and records associated with documenting performance
- approaches for developing key performance indicators to meet business objectives
- legislative and regulatory framework relating to the development and implementation of operational plan of the organisation, including:
- fair trading laws
- work health and safety
- organisational policies, practices and procedures that relate to the operational plan.
Assessment Conditions
Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.
This includes access to:
- legislation and regulations relevant to operational plans
- workplace documentation and resources relevant to performance evidence.
Feedback
Feedback will be provided throughout the semester in class and/or online discussions. You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.
You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.
Assessment Tasks
Assessment task 1 Develop Business Operation Plan
Due week 12
Summary and Purpose of Assessment
There are a total of two (2) assessment tasks you need to complete for this unit. This is the first (1) of two (2)
assessment tasks you must complete satisfactorily, in order to be deemed competent for this unit. Completing this
assessment task allows you to demonstrate your skills and knowledge in successfully developing an operational plan.
The purpose of your plan will be to provide efficient and effective workplace practices within an organisation’s overall
strategic plan.
Assessment Task 2 Implement and review project
Due Week 15
Summary and Purpose of Assessment
This is the last of two (2) assessment tasks you must complete satisfactorily, in order to be deemed competent for this
unit. Completing this assessment task allows you to demonstrate your skills and knowledge in successfully
implementing, managing, and reviewing an operational plan.
Assessment Matrix
The assessment matrix maps of all the assessment requirements are located on the Canvas shell.
Other Information
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date via Canvas.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use the Assessment task document that includes
a declaration and statement of authorship.
• Each page of your assessment should include a footer with your name, student number, the title of the assessment,
unit code and title and page numbers.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
Extension of Time. If you are prevented from submitting an assessment item on time by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Form to use is found in the section "How to apply."
Special Consideration. Where more than seven days is needed, you must apply for Special Consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/special-consideration
Resubmission (VE Programs)
If you are found to be Not Yet Competent in a course assessment task (or you do not submit the assessment tasks/attend the assessment) you will be allowed one resubmission. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission in Canvas.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment.
More information: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying. You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
- CA Competency Achieved
- NYC Not Yet Competent
- DNS Did Not Submit for assessment
Course Overview: Access Course Overview