Course Title: Develop organisational policy

Part A: Course Overview

Program: C5407 Diploma of Leadership and Management

Course Title: Develop organisational policy

Portfolio: Vocational Education

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:

Please read the Student website for additional requirements of in-person attendance: 


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

See Canvas

Course Contact: Steven Hansen

Course Contact Phone: +61 3 9925 5705

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to develop and review policy in an organisation. It covers anticipating and confirming the need for policy development or review; planning the policy development process; gathering and analysing information; determining policy direction; and drafting, releasing and promoting policy.

The unit applies to managers who draft and review policy that is formulated to facilitate the implementation of decisions made by senior executives, business owners and boards of management or similar.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBSTR503 Develop organisational policy


1. Review existing policy

2. Establish need for policy development

3. Prepare for and develop policy

4. Release and review policy development process and policy

Learning Outcomes

This course is structured to provide students with the optimum learning experience in order to demonstrate the skills and knowledge required to develop organisational policy to support efficient and effective workplace practices and organisational productivity and profitability.

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

The candidate must demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including evidence of the ability to:

  • develop, revise and promote at least one policy.

In the course of the above, the candidate must:

  • plan, develop and implement policy using iterative and consultative processes with input from representative stakeholders
  • analyse internal and external factors
  • consult with stakeholders to identify needs for policy review and policy development
  • develop analytical framework
  • ensure style and format requirements for organisational policy documentation is followed
  • promote policy.

Knowledge Evidence

The candidate must be able to demonstrate knowledge to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit, including knowledge of:

  • policy development processes and practices
  • risk management processes
  • existing policies and improvements needs and opportunities
  • stakeholder and issues management strategies
  • quality assurance, monitoring and evaluation mechanisms
  • operation of policy cycles
  • legislative and regulatory context required to develop organisation policies
  • organisational channels to promote policy
  • key components of policy, including:
  • different policy options
  • implementation plan that details:
  • responsibilities for implementation
  • strategies for transition, change management, initial and ongoing training and policy maintenance mechanisms for monitoring compliance with the policy, quality assurance and evaluation of the policy.

Assessment Conditions

Skills in this unit must be demonstrated in a workplace or simulated environment where the conditions are typical of those in a working environment in this industry.

This includes access to:

  • workplace documentation and resources relevant to performance evidence
  • relevant organisational policies and procedures
  • relevant legislation and codes of practice.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.