Course Title: Manage people performance

Part B: Course Detail

Teaching Period: Term1 2022

Course Code: BUSM8891C

Course Title: Manage people performance

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities. 

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption. 

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:

Please read the Student website for additional requirements of in-person attendance: 

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance. 

School: 515T Creative Industries

Campus: City Campus

Program: C5408 - Diploma of Live Production and Technical Services

Course Contact: Rebekha Naim

Course Contact Phone: +61399254849

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Teacher: Greg Long


Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

In this course you will acquire the skills and knowledge required to manage the performance of staff that are direct reports.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBLDR522 Manage people performance


1. Allocate work

Performance Criteria:

1.1 Consult relevant groups and individuals on work to be allocated and resources available

1.2 Develop work plans and allocate work according to organisational requirements and operational plans

1.3 Develop and confirm performance standards and key performance indicators with relevant staff

1.4 Conduct risk analysis according to organisational risk management plan and legal requirements


2. Assess performance

Performance Criteria:

2.1 Review performance management and processes according to legislation, organisational objectives and policies

2.2 Train participants in the performance management and review process

2.3 Conduct performance management according to organisational policies procedures and relevant timelines

2.4 Monitor and evaluate performance according to performance standards and key performance indicators


3. Provide feedback

Performance Criteria:

3.1 Provide informal feedback and coaching to staff

3.2 Advise relevant personnel, where performance is poor and take necessary actions

3.3 Document feedback according to the organisational performance management system

3.4 Conduct formal structured feedback sessions as necessary and according to organisational policy


4. Manage follow up

Performance Criteria:

4.1 Develop performance improvement and development plans according to organisational policies

4.2 Monitor underperforming individuals according to organisational policies

4.3 Respond to underperforming individuals, as required

4.4 Reinforce excellence in performance through recognition and continuous feedback

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

Details of Learning Activities

  • class exercises to review discussions/lectures 
  • seminars/workshops 
  • design activities or projects 
  • group projects 
  • peer learning 
  • class presentations 
  • group discussion 
  • research 
  • independent project-based work 
  • group activities/projects 
  • ‘workshopping’ of student projects including peer/lecturer feedback.

Teaching Schedule

Week 1


Week 2
  1. Consulting 
  2. Organisational plans 

Week 3
  1. Work plans 
  2. Workplace relations 

Week 4
  1. Legislation 
  2. Fair Work Commission 

Week 5
  1. Wage and Conditions Awards 
  2. Enterprise Employment Agreements 

Week 6
  1. National Employment Standards (NES) 
  2. Qualitative performance measures 

Week 7

Quantitative performance measures 

Week 8

Key performance indicators (KPIs) 

Week 9
  1. Performance standards 
  2. Risk analysis  

Week 10

Work in groups on AT1 (workshopping, using RMIT resources)

Assessment 1 due end of week 10
Weeks 11

Work in groups on AT2 (workshopping, using RMIT resources)

Assessment 2 due end of week 11
Weeks 12

Work as individuals on AT3 - In class theory test

Assessment 3 due end of week 12

Learning Resources

Prescribed Texts


Other Resources

See Canvas.

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.  

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. 
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates

Assessment Task 1: Project: This project requires you to develop documents and reports suitable for a performance management system that manages and monitors the performance of staff. Due Week 10 

Assessment Task 2: Practical: You will need to demonstrate you can manage the performance of at least two individual staff members and at least one team. Due Week 11 

Assessment Task 3: Questions: You will be asked to complete questions on what you have learnt. Answer all 7 questions in the spaces provided. Due Week 12 

Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are: 

CA: Competency Achieved 
NYC: Not Yet Competent 
DNS: Did not Submit for Assessment 

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required

Other Information


Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises  

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully. 

Information about your studies: 

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc. 


Information on assessment including Special consideration, Adjustments to assessment, (eg. applying for an extension of time): 

Academic Integrity and Plagiarism:  

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. 

Credit Transfer and Recognition of Prior Learning:  

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification). 

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.   

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.

Course Overview: Access Course Overview