Course Title: Work with diverse people
Part B: Course Detail
Teaching Period: Term1 2024
Course Code: EMPL7092C
Course Title: Work with diverse people
School: 535T Social Care and Health
Campus: City Campus
Program: C5417 - Diploma of Nursing
Course Contact: Suzie Cicero
Course Contact Phone: 03 9925-1812
Course Contact Email: suzie.cicero@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Prem Kaur
Program Coordinator
Rosemarie Russell
Course Coordinator
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
none
Course Description
In this course, you will gain the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCDIV001 Work with diverse people |
Element: |
1. Reflect on own perspectives |
Performance Criteria: |
1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness |
Element: |
2. Appreciate diversity and inclusiveness, and their benefits |
Performance Criteria: |
2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all |
Element: |
3. Communicate with people from diverse backgrounds and situations |
Performance Criteria: |
3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs |
Element: |
4. Promote understanding across diverse group |
Performance Criteria: |
4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements
Details of Learning Activities
This unit is designed to be delivered in a Blended Learning mode. Blended Learning involves learning through various modes, for example, online learning and learning in a classroom and clinical labs.
The Blended Learning approach for this unit includes:
- Online learning - provide you with formative feedback and facilitate your learning as you progress through your course
- Classroom teaching - introducing you to key concepts within the course
- Labs - provide practice and simulation
- Clinical experience - provides you with practical experience in a nursing health care environment
- Self directed learning - such as reading to expand your knowledge and understanding of information delivered
All learning activities you will undertake within the course are designed to provide you with the practical skills, knowledge and attitudes required to perform to the standard expected in the health industry.
Teaching Schedule
Session 1 (Week 1)
Culture
- How to define?
- Definition
- Identity
- Accepting differences
Cultural diversity
- Diversity in Australia
- Benefits
- Challenges
Cultural Shock
Racism and discrimination
Cultural awareness
Cultural – health care
Cultural safety
Session 2 (Week 2)
Cultural influences
- Health beliefs
- Attitudes to health
- Understanding and management of disease
- Expectations of health care services
- Approach to treatment
- Readiness for treatment
Role of effective communication skills
Health professional ethical and professional obligations
Role of interpreters
Misunderstanding and conflict
Increasing health participation
Increasing community involvement
From here:
Self-directed learning – Canvas modules
Cultural workshop (1.5 day) – CHCDIV001 and CHCDIV002 – attendance is compulsory.
Interactive practical assessments x 2 – Date TBA
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
Assessment Task 1 - KNOWLEDGE (online quiz and short answer online responses)
Assessment Task 2 - PRACTICAL (conducted on RMIT campus - simulated client interaction)
Assessment Task 3 - PRACTICAL (conducted on RMIT campus - simulated client interaction)
Assessment Task 4 - PRACTICAL (conducted during Clinical placement - clinical placement interaction)
Assessment Matrix
Other Information
Student Attendance
All students are required to:
- Attend and participate appropriately in all activities scheduled.
- Complete pre-class preparation – e.g., recommended reading and learning activities on Canvas.
- Study all material provided to maximise chances of meeting the Unit's objectives.
- Meet the 80% attendance requirement for lectures. Evidence in the form of a medical certificate or statutory declaration must be provided if one cannot attend. It will be the student's responsibility to 'catch up'. It is the student's responsibility to seek assistance from their educator.
- All students must demonstrate 80% engagement with the learning resources provided. This includes but is not limited to the Canvas practice knowledge quizzes, which must be completed on time. Canvas analytics will be used to identify student engagement. This can affect student progression.
- All students must meet the 100% attendance requirement for practical sessions. Evidence in the form of a medical certificate or statutory declaration must be provided if one cannot attend to qualify for a make-up session. The 'make-up' session time and date will be at the discretion of the RMIT Nursing Program Coordinator. Non-attendance to the make-up session without evidence to support the non-attendance can result in no further opportunity.
- Failure to meet the 100% practical sessions attendance requirement can result in exclusion from the clinical skills assessments, leading to a Not Yet Satisfactory result and ultimately Not Yet Competent.
- Four hundred (400) clinical placement hours must be completed by the end of the program to meet the program requirements.
Clinical Placement
Please note an opportunity to repeat clinical placement is not guaranteed and will be at the discretion of the Program Manager. The above requirements will be considered in the decision making.
Important information regarding Assessment Tasks:
Refer to individual assessment task instructions for information on when and how to submit and specific assessment conditions.
Assessment Attempts:
Self-marking quizzes.
Student will be permitted 3 attempts to complete self-marking assessments. if a student requires guidance, it is their responsibility to reach out to the Lead Campus Educator Guidance can be requested from your educator.
All other assessments:
You are permitted 2 attempts on written and practical assessments.
Resubmissions are not automatic and will only be approved at the discretion of the Program Coordinator, after consultation with the teacher. Attendance and course engagement will be taken into consideration when deciding.
All resubmissions must be completed and submitted no more than 7 days after your work has been assessed.
Recognition of Prior Learning and Credit Transfer:
If you think you have some or all of the knowledge and competencies described, please discuss the Recognition of Prior Learning and Credit Transfer options with may be available to you with your Course Coordinator:
For more information go to:
Please read the following thoroughly by clicking the links:
Special consideration
Use the special consideration process if your circumstances are such that you cannot fulfil assessment requirements. For example, if you are unable to complete any piece of assessment by a due date.
Course Overview: Access Course Overview