Course Title: Manage outsourced supply chain operations

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: OMGT5058C

Course Title: Manage outsourced supply chain operations

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.

 

School: 525T Business & Enterprise

Campus: City Campus

Program: C5420 - Diploma of Logistics

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 9925 1485

Course Contact Email: jeremy.glover@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Wayne Beasy
Email: wayne.beasy@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit of competency describes the skills and knowledge required to manage outsourced supply chain operations. It includes planning and confirming contracted services, determining the capacity of contracted services, managing contracted services and reporting on contracted services.

Outsourced supply chain operations, Third/Fourth Party Logistics (3PL/4PL) contracted services, typically use a variety of resources, capabilities and technology to manage parts or complete supply chain operations. Contracted services can include transportation, warehousing, inventory management, container receipt and de-stuffing, order management and processing, cross docking, sourcing, procure to pay, customs brokerage and freight forwarding.

The unit is applicable to those with team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIX0016X Manage outsourced supply chain operations

Element:

1. Plan and confirm contracted services

Performance Criteria:

1.1

Outsourced supply chain operations, conducted through contracted services, are identified

1.2

 

Contracted services management plan for outsourced supply chain operations, including Key Performance Indicators (KPIs), is confirmed

1.3

Contracted services prequalification list and procurement processes, to ensure value for money, are determined

1.4

 

Industry standards, codes of practice and legislative responsibilities for supply chain contracted services are identified

1.5

Level of responsibility and authority for managing supply chain contracted services is confirmed

Element:

2. Determine capacity of contracted services

Performance Criteria:

2.1

Pricing models for contracted services are reviewed, in accordance with supply chain procedures

2.2

Capacity and integrity of practice of contracted services is validated

2.3

Technology systems and processes of contracted services are verified for integration into the existing supply chain

2.4

Disruption mitigation plans, critical real time data and inventory control systems of contracted services are substantiated

2.5

Recommendations for contracted services are provided, in accordance with supply chain procedures, to authorised personnel for approval

Element:

3. Manage contracted services

Performance Criteria:

3.1

 

Performance of contracted services are monitored, using an approved management system, to ensure KPIs are being met 

3.2

Integrity of operations and practices of contracted services are monitored and non-compliances are actioned, in accordance with supply chain procedures 

3.3

Dispute resolution and termination processes for contracted services are managed, in accordance with contractual obligations and supply chain procedures 

Element:

4. Review and report on contracted services

Performance Criteria:

4.1

Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures

4.2

Report on outsourced supply chain operations and contracted services is prepared and distributed to approved stakeholders

4.3

Continuous improvement actions, including recommendations on potential contracted services, are documented


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

This unit will be co-delivered and co-assessed with BSBPRC504 - Manage a supply chain - as a cluster is entitled "Manage outsourced operations and the supply chain".

 

The delivery of this cluster will be face to face on-campus. 

The activities will include some elements of lecture style, some research-based and self directed learning. There will be a large part of the activities incorporating simulated business meetings, in class.

The emphasis will be mainly on interactive learning.


Teaching Schedule

Teaching / Class Schedule

Course Cluster:  Manage Outsourced Operations and the Supply Chain

Semester 1  -  2024

Week / Topic

Topic details

Learning Material and Activities

Assessment

WEEK 1

 

Course Introduction

Introduction review as covered in the semester 1 induction.

Course requirements and support documents / resources.


This week we will explore, What is a Supply Chain and how do we describe it? – class discussion (Back to basics)

  

WEEK 2

 

Supply Chain Strategies

This week we will explore

Supply Chain Strategies

- Developing and/or reviewing a current supply chain management strategy against the organisation’s objectives to assist in achieving them.

- Supply chain strategy implementation

  

WEEK 3

 

Supply Chain Strategies Effectiveness

This week we will explore

Supply Chain Strategies Effectiveness

- Assess supply chain opportunities that will
- add value
- increases effectiveness
and assist achieve objectives within budgetary allowance

- Outsourced supply chain operations, conducted through contracted services, are identified

- Determine capacity of contracted services including:
- Pricing models for contracted services are reviewed,
- Capacity and integrity of practice of contracted services is validated
- Recommendations for contracted services are provided 

  

WEEK 4

 

Contracted Services

This week we will explore

  • Contracted services management plan for outsourced supply chain operations, including:
          - Contracted services pre-qualification list and procurement processes, to ensure
             value for money, are determined
          - Key Performance Indicators (KPIs), is confirmed
          - Technology systems and processes of contracted services are verified for I
             integration into the existing supply chain
          - Disruption mitigation plans, critical real-time data, and inventory control systems
             of contracted services are substantiated

- Standards
- Industry standards,
- codes of practice, and
- legislative responsibilities for supply chain contracted services are identified

  

WEEK 5

 

Stakeholders and Responsibilities  

 

Managing supplies

This week we will explore

Stakeholders and Responsibilities

- Obtaining commitment of stakeholders to implement supply chain strategy
- Assign relevant personnel the responsibility of managing and monitoring the supply chain strategy and contracted services are confirmed

Managing supplies

- Information on the specifications of supplies in the supply chain to clarify the aims, objectives, and plans of supplies against organisational policies and procedures

  

WEEK 6

 

Managing supplies (2)

This week we will explore

- Allocate supply chain tasks to self and other personnel

- Support personnel to achieve supply chain tasks and milestones

  

WEEK 7

 

Manage the flow of supplies through the supply chain

This week we will explore

Manage the flow of supplies through the supply chain

- Manage contracted services

- Monitor and control achievements against cost and timescales

- Performance of contracted services is monitored, using an approved management system, to ensure KPIs are being met

  

 Break – 29th March – 5th April  (inclusive)

WEEK 8

 

Supply Chain Relationships  

This week we will explore

Supply Chain Relationships

- Manage supply chain relationships and activities

- Integrity of operations and practices of contracted services are monitored and non-compliances are actioned

- Dispute resolution and termination processes for contracted services are managed,in accordance with contractual obligations

  

WEEK 9

 

Analyse

This week we will explore

Analyse

- Review the effectiveness of current relationships within the supply chain in accordance with the supply chain management strategy, including assessing by applying analysis techniques

 

WEEK 10

 

Evaluation

This week we will explore

Evaluate financial, technical, and performance data of suppliers in accordance with supply chain strategies

       

WEEK 11

 

Changing Needs

This week we will explore

- Identify opportunities to adjust supply chain strategies to respond to the changing needs of customers, supply chain, and organisational objectives

  

WEEK 12

 

Collaboration       

This week we will explore

Collaboration

- Design and implement a framework to promote collaboration with suppliers to achieve a competitive advantage

- Consult with management to confirm progress of supply chain activities.

Assessment 1 Due        

WEEK 13

 

Supply Chain Management Models and Assess Techniques       

This week we will explore

Evaluate and improve supply chain effectiveness

- Compare supply chain management models and assess techniques to support the development of innovation in the supply chain and to determine most appropriate infrastructure to support organisational objectives

- Analyse cost reduction activities for a supply chain to achieve organisational objectives

   

WEEK 14

 

Continuous improvement   

This week we will explore

- Continuous improvement actions, including recommendations on potential contracted services, are documented

- Consolidate analysis and evaluation results to improve future supply chain management strategies and seek feedback from organisation management

  

WEEK 15

 

Reporting       

This week we will explore

Reporting

- Present reports on the results of supply chain outcomes to stakeholders

- Review and report on contracted services

- Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures

Assessment 2 Due

WEEK 16 

  

Feedback, Resit, Resbmit

     

WEEK 17

 

  

Resit, Resubmit

   

 


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

Assessment Task 1 - Knowledge Test

Due:  Week 12

Purpose

This short-answer assessment task is one (1) of two (2) assessment tasks you need to complete. Both assessments need to be completed satisfactorily in order to be deemed competent for this cluster of two (2) units. 

This assessment task allows you to demonstrate your knowledge of managing a supply chain and outsourcing supply chain operations in accordance with relevant organisational objectives.

What


• You must satisfactorily answer all 18 questions (all parts of each question if multiple)
• You should answer all questions in the spaces provided, using full sentences, word count and dot points when specified
• All work must be your own.

 

 

Assessment Task 2 - Supply chain Portfolio Workbook & Presentation 

Due: Week 15

Summary and Purpose of Assessment

 This assessment will allow you to demonstrate your ability to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

What

In this assessment consists of (2) parts.

 

Part A:

You are required to complete a portfolio workbook which includes multiple tasks.

Part B:

Presentation to management You are to present details of analysis outcomes to management for approval to proceed for drafting a new SOP (Standard Operational Procedure)


Assessment Matrix

This course is a cluster of the following two (2) individual units within the Diploma of Logistics - TLI50221.

These 2 courses will be co-delivered and co-assessed, all two (2) assessments must be completed successfully to deem these two units satisfactory.

Cluster title: Manage outsourced operations and the supply chain

Units: TLIX0016X - Manage outsourced supply chain operations and  BSBPRC504 - Manage a supply chain

 

The assessment matrix for competency based training is non-graded.

The following matrix will apply.

* Satisfactory
* Not Yet Satisfactory (NYC)
* Did Not Submit (DNS)

Course Overview: Access Course Overview