Course Title: Manage outsourced supply chain operations

Part B: Course Detail

Teaching Period: Term2 2024

Course Code: OMGT5058C

Course Title: Manage outsourced supply chain operations

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.

Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus

Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.

 

School: 525T Business & Enterprise

Campus: City Campus

Program: C5420 - Diploma of Logistics

Course Contact: Jeremy Glover

Course Contact Phone: +61 3 9925 1485

Course Contact Email: jeremy.glover@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Wayne Beasy
Email: wayne.beasy@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit of competency describes the skills and knowledge required to manage outsourced supply chain operations. It includes planning and confirming contracted services, determining the capacity of contracted services, managing contracted services and reporting on contracted services.

Outsourced supply chain operations, Third/Fourth Party Logistics (3PL/4PL) contracted services, typically use a variety of resources, capabilities and technology to manage parts or complete supply chain operations. Contracted services can include transportation, warehousing, inventory management, container receipt and de-stuffing, order management and processing, cross docking, sourcing, procure to pay, customs brokerage and freight forwarding.

The unit is applicable to those with team leadership responsibilities within a supply chain.

No licensing, legislative or certification requirements apply to this unit at the time of publication.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	TLIX0016X Manage outsourced supply chain operations
Element:	1. Plan and confirm contracted services
Performance Criteria:	1.1 Outsourced supply chain operations, conducted through contracted services, are identified 1.2   Contracted services management plan for outsourced supply chain operations, including Key Performance Indicators (KPIs), is confirmed 1.3 Contracted services prequalification list and procurement processes, to ensure value for money, are determined 1.4   Industry standards, codes of practice and legislative responsibilities for supply chain contracted services are identified 1.5 Level of responsibility and authority for managing supply chain contracted services is confirmed
Element:	2. Determine capacity of contracted services
Performance Criteria:	2.1 Pricing models for contracted services are reviewed, in accordance with supply chain procedures 2.2 Capacity and integrity of practice of contracted services is validated 2.3 Technology systems and processes of contracted services are verified for integration into the existing supply chain 2.4 Disruption mitigation plans, critical real time data and inventory control systems of contracted services are substantiated 2.5 Recommendations for contracted services are provided, in accordance with supply chain procedures, to authorised personnel for approval
Element:	3. Manage contracted services
Performance Criteria:	3.1   Performance of contracted services are monitored, using an approved management system, to ensure KPIs are being met  3.2 Integrity of operations and practices of contracted services are monitored and non-compliances are actioned, in accordance with supply chain procedures  3.3 Dispute resolution and termination processes for contracted services are managed, in accordance with contractual obligations and supply chain procedures
Element:	4. Review and report on contracted services
Performance Criteria:	4.1 Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures 4.2 Report on outsourced supply chain operations and contracted services is prepared and distributed to approved stakeholders 4.3 Continuous improvement actions, including recommendations on potential contracted services, are documented

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

This unit will be co-delivered and co-assessed with BSBPRC504 - Manage a supply chain - as a cluster is entitled "Manage outsourced operations and the supply chain".

 

The delivery of this cluster will be face to face on-campus. 

The activities will include some elements of lecture style, some research-based and self directed learning. There will be a large part of the activities incorporating simulated business meetings, in class.

The emphasis will be mainly on interactive learning.

Teaching Schedule

Teaching / Class Schedule

Course Cluster:  Manage Outsourced Operations and the Supply Chain

Semester 2  -  2024

Week / Topic	Topic details	Learning Material and Activities	Assessment
WEEK 1	Course Introduction	Introduction review as covered in the semester 1 induction. Course requirements and support documents / resources. This week we will explore, What is a Supply Chain and how do we describe it? – class discussion (Back to basics)
WEEK 2	Supply Chain Strategies	This week we will explore Supply Chain Strategies - Developing and/or reviewing a current supply chain management strategy against the organisation’s objectives to assist in achieving them. - Supply chain strategy implementation
WEEK 3	Supply Chain Strategies Effectiveness	This week we will explore Supply Chain Strategies Effectiveness - Assess supply chain opportunities that will - add value - increases effectiveness and assist achieve objectives within budgetary allowance - Outsourced supply chain operations, conducted through contracted services, are identified - Determine capacity of contracted services including: - Pricing models for contracted services are reviewed, - Capacity and integrity of practice of contracted services is validated - Recommendations for contracted services are provided
WEEK 4	Contracted Services	This week we will explore Contracted services management plan for outsourced supply chain operations, including:       - Contracted services pre-qualification list and procurement processes, to ensure          value for money, are determined       - Key Performance Indicators (KPIs), is confirmed       - Technology systems and processes of contracted services are verified for I          integration into the existing supply chain       - Disruption mitigation plans, critical real-time data, and inventory control systems          of contracted services are substantiated - Standards - Industry standards, - codes of practice, and - legislative responsibilities for supply chain contracted services are identified
WEEK 5	Stakeholders and Responsibilities     Managing supplies	This week we will explore Stakeholders and Responsibilities - Obtaining commitment of stakeholders to implement supply chain strategy - Assign relevant personnel the responsibility of managing and monitoring the supply chain strategy and contracted services are confirmed Managing supplies - Information on the specifications of supplies in the supply chain to clarify the aims, objectives, and plans of supplies against organisational policies and procedures
WEEK 6	Managing supplies (2)	This week we will explore - Allocate supply chain tasks to self and other personnel - Support personnel to achieve supply chain tasks and milestones
WEEK 7	Manage the flow of supplies through the supply chain	This week we will explore Manage the flow of supplies through the supply chain - Manage contracted services - Monitor and control achievements against cost and timescales - Performance of contracted services is monitored, using an approved management system, to ensure KPIs are being met
Mid Semester Break – 2nd Sept – 8th Sept  (inclusive)
WEEK 8	Supply Chain Relationships	This week we will explore Supply Chain Relationships - Manage supply chain relationships and activities - Integrity of operations and practices of contracted services are monitored and non-compliances are actioned - Dispute resolution and termination processes for contracted services are managed,in accordance with contractual obligations
WEEK 9	Analyse	This week we will explore Analyse - Review the effectiveness of current relationships within the supply chain in accordance with the supply chain management strategy, including assessing by applying analysis techniques
WEEK 10	Evaluation	This week we will explore Evaluate financial, technical, and performance data of suppliers in accordance with supply chain strategies
WEEK 11	Changing Needs	This week we will explore - Identify opportunities to adjust supply chain strategies to respond to the changing needs of customers, supply chain, and organisational objectives
WEEK 12	Collaboration	This week we will explore Collaboration - Design and implement a framework to promote collaboration with suppliers to achieve a competitive advantage - Consult with management to confirm progress of supply chain activities.	Assessment 1 Due
WEEK 13	Supply Chain Management Models and Assess Techniques	This week we will explore Evaluate and improve supply chain effectiveness - Compare supply chain management models and assess techniques to support the development of innovation in the supply chain and to determine most appropriate infrastructure to support organisational objectives - Analyse cost reduction activities for a supply chain to achieve organisational objectives
WEEK 14	Continuous improvement	This week we will explore - Continuous improvement actions, including recommendations on potential contracted services, are documented - Consolidate analysis and evaluation results to improve future supply chain management strategies and seek feedback from organisation management
WEEK 15	Reporting	This week we will explore Reporting - Present reports on the results of supply chain outcomes to stakeholders - Review and report on contracted services - Performance of outsourced supply chain operations and compliance of contracted services is reviewed, in accordance with supply chain procedures	Assessment 2 Due
WEEK 16		Feedback, Resit, Resbmit
WEEK 17		Resit, Resubmit

 

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.

Assessment Tasks

Assessment Task 1 - Knowledge Test

Due:  Week 12

Purpose

This short-answer assessment task is one (1) of two (2) assessment tasks you need to complete. Both assessments need to be completed satisfactorily in order to be deemed competent for this cluster of two (2) units. 

This assessment task allows you to demonstrate your knowledge of managing a supply chain and outsourcing supply chain operations in accordance with relevant organisational objectives.

What

• You must satisfactorily answer all 18 questions (all parts of each question if multiple)
• You should answer all questions in the spaces provided, using full sentences, word count and dot points when specified
• All work must be your own.

 

 

Assessment Task 2 - Supply chain Portfolio Workbook & Presentation 

Due: Week 15

Summary and Purpose of Assessment

 This assessment will allow you to demonstrate your ability to manage a supply chain, including the commercial and technical capabilities to ensure outcomes achieve organisational objectives.

What

In this assessment consists of (2) parts.

 

Part A:

You are required to complete a portfolio workbook which includes multiple tasks.

Part B: 

Presentation to management You are to present details of analysis outcomes to management for approval to proceed for drafting a new SOP (Standard Operational Procedure)

Assessment Matrix

This course is a cluster of the following two (2) individual units within the Diploma of Logistics - TLI50221.

These 2 courses will be co-delivered and co-assessed, all two (2) assessments must be completed successfully to deem these two units satisfactory.

Cluster title: Manage outsourced operations and the supply chain

Units: TLIX0016X - Manage outsourced supply chain operations and  BSBPRC504 - Manage a supply chain

 

The assessment matrix for competency based training is non-graded.

The following matrix will apply.

* Satisfactory
* Not Yet Satisfactory (NYC)
* Did Not Submit (DNS)

Course Overview: Access Course Overview