Part B: Course Detail
Teaching Period: Term1 2024
Course Code: LANG5882C
Course Title: Manage interactions in general settings
School: 535T Social Care and Health
Campus: City Campus
Program: C5427 - Diploma of Interpreting (Spoken Language)
Course Contact: Ya-Ping Kuo
Course Contact Phone: +61 3 9925 3771
Course Contact Email: ya-ping.kuo@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 25
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This unit describes the performance outcomes, skills and knowledge required to manage the communication setting and pace of interactions in general settings. It includes knowledge of the nature and structure of general interpersonal and institutional dynamics and the ability to recognise personal and professional limitations and seek assistance from appropriate persons.
This unit applies to those working as interpreters in a range of general settings for a variety of purposes.
General settings are those in which the context is broad and routine, the content or complexity of the situation can usually be predicted and planned for, and there are opportunities for error correction. There are typically few, or only two participants. Interpreting may be completed onsite or remotely. The elements of the setting must permit the interpreter opportunities to manage the interaction to ensure that utterances are suitable for retention and recall. Miscommunication or consequences of errors in communicative intent that may occur in this setting are readily managed through consultation and preparation.
This unit will be delivered in a cluster as follows:
Dialogue cluster:
- LANG5871C Interpret in general dialogues settings
- LANG5882C Manage interactions in general settings
- LANG5883C Use routine subject area terminology in two languages
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
PSPTIS114 Manage interactions in general settings |
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1. Set up interaction. |
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2. Agree process. |
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3. Manage flow of communication. |
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4. Monitor and maintain message transfer. |
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5. Evaluate interaction management. |
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Learning Outcomes
Details of Learning Activities
As a cluster of three units, learning activities may include comprehension and transfer exercises, note-taking practice, memory retention exercises, role-play exercises, dialogue interpreting exercises using appropriate terminology in English and LOTE, and interactional management practice in common domains where Provisional certified interpreters may expect to work in such as education, health, immigration, business, or welfare services.
Teaching Schedule
Please visit Canvas - Syllabus for weekly teaching schedule.
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
You will be asked to complete a variety of assessment tasks and activities to assess your level of competence against key performance criteria.
These assessment tasks/activities include, but not limited to, the following:
- Practical demonstrations
- Role plays
- Observation checklists
- Simulated interpreting assignments
Assessment Tasks
Assessment Task 1 - Face-to-face dialogue and discourse management demonstration
This practical assessment will allow you to demonstrate your skills and knowledge to successfully:
- interpret from a source language to a target language in general dialogue settings,
- manage discourse in a face-to-face interpreting encounter;
- understand and use terminology from specific subject areas in English and a LOTE.
Assessment Task 2 - Dialogue and discourse management reflection
This knowledge assessment will allow you to demonstrate your:
- Understanding and use of subject-specific terminology that supports interpreting in general settings, and
- Knowledge and Reflection of dialogue interpreting and interaction management during your demonstrations
Assessment Matrix
Each assessment clearly outlines the competencies being addressed in the task in relation to performance criteria. The sum of assessment tasks will cover all units and their elements over a range of occasions. You will be given opportunities to demonstrate competency in a variety of ways throughout the program. You are encouraged to discuss any problems or concerns with your teacher or program coordinator.
Other Information
Assessment Appeals, Reasonable Adjustment and Extensions
Students can appeal assessment decisions using these forms: https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/appeals (https://www.rmit.edu.au/students/student-essentials/rights-and-responsibilities/appeals)
Students may be able to access reasonable adjustment such as an extension of time or a smaller group if appropriate. Students should contact the assessor at least one week prior to the assessment if they wish to be considered for reasonable adjustment.
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/adjustments-to-assessment
www.rmit.edu.au/students/assessment/extension (https://www.rmit.edu.au/students/student essentials/assessment-and-exams/assessment/adjustments-to-assessment)
(http://www.rmit.edu.au/students/assessment/extension)
Course Overview: Access Course Overview