Course Title: Work with diverse people

Part B: Course Detail

Teaching Period: Term1 2025

Course Code: GEDU6077C

Course Title: Work with diverse people

Important Information:

This is a stand alone Unit

School: 535T Social Care and Health

Campus: City Campus

Program: C5428 - Diploma of Youth Work

Course Contact: Dianne MacKay

Course Contact Phone: +61399254454

Course Contact Email: dianne.mackay@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

You must be at least 18 years of age by the commencement date of the program

There are no prerequisite subjects required for entry into this qualification, but there are-

Academic Entry Requirements

Successful completion of the Victorian Certificate of Education (VCE) (or equivalent)

At least 6 months’ full time work experience in any field (or part-time equivalent)

Course Description

This unit describes the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCDIV001 Work with diverse people
Element:	1. Reflect on own perspectives
Performance Criteria:	1.1 Identify and reflect on own social and cultural perspectives and biases 1.2 Work with awareness of own limitations in self and social awareness 1.3 Use reflection to support own ability to work inclusively and with understanding of others 1.4 Identify and act on ways to improve own self and social awareness
Element:	2. Appreciate diversity and inclusiveness, and their benefits
Performance Criteria:	2.1 Value and respect diversity and inclusiveness across all areas of work 2.2 Contribute to the development of work place and professional relationships based on appreciation of diversity and inclusiveness 2.3 Use work practices that make environments safe for all
Element:	3. Communicate with people from diverse backgrounds and situations
Performance Criteria:	3.1 Show respect for diversity in communication with all people 3.2 Use verbal and non-verbal communication constructively to establish, develop and maintain effective relationships, mutual trust and confidence 3.3 Where a language barrier exists, use effective strategies to communicate in the most efficient way possible 3.4 Seek assistance from interpreters or other persons according to communication needs
Element:	4. Promote understanding across diverse groups
Performance Criteria:	4.1 Identify issues that may cause communication misunderstandings or other difficulties 4.2 Where difficulties or misunderstandings occur, consider the impact of social and cultural diversity 4.3 Make an effort to sensitively resolve differences, taking account of diversity considerations 4.4 Address any difficulties with appropriate people and seek assistance when required

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to work respectfully with people from diverse social and cultural groups and situations, including Aboriginal and/or Torres Strait Islander people.

Details of Learning Activities

This course will have face to face on campus sessions 

In-class activities: 

Teacher directed classroom learning activities

teacher directed group activities/projects 

group discussion 

class activities to review discussions/lectures 

role play

Guest Speakers

Out-of-class activities: 

independent assessment -based work,

Reading and research

independent study 

Teaching Schedule

Topic Assessment / Learning activities


Topic 1	Introduction to Unit Reflection on own perspectives and knowledge of culture and cultural awareness Human rights Key areas of diversity
Topic 2	Diversity in Australia Promote cross-cultural understandings Cultural Awareness/Competence Service system
Topic 3	Knowledge questions assessment Unpack questions and respond to questions To be completed in class	Assessment task 1 due
Topic 4	Culture, history, social, political impacts. System and structural impacts on service system access Racism and discrimination Storytelling Working in a culturally appropriate manner with the Aboriginal community and organisations Identify cultural safety issues in the workplace	Assessment task 2 due

Learning Resources

Prescribed Texts

References

Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through: 

The Learning Lab 

https://www.rmit.edu.au/students/study-support/learning-lab

The Study Support Hub  

https://www.rmit.edu.au/students/study-support/study-support-hub

English for uni workshops 

https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops

Overview of Assessment

Assessment for this course is based on responding to written questions about the strengths of aboriginal culture, the impacts of colonisation and stolen generations and culturally respectful ways of working effectively with the community.

To demonstrate competency in this course you will need to complete the following assessment tasks to a satisfactory standard. You will receive feedback from the teacher when you have completed the assessment tasks.

You should refer to the assessment plan which is available on Canvas for details of each assessment task and for detailed assessment criteria.

Assessments:

Assessment Task 1: Knowledge Questions

Assessment Task 2: Short Answer Questions

Assessment Task 3: Research Questions

Assessment Task 4: Role play & Reflection

Grades that apply to courses that are delivered and assessed in accordance with competency-based assessment are:

CA: Competency Achieved

NYC: Not Yet Competent

DNS: Did not Submit for Assessment

If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Equitable Learning Unit if you would like to find out more (https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services)

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams

Overview of Assessment

This is a stand alone Unit.

Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.

A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency.  To be assessed competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.

Assessment 1: Knowledge questions

Assessment 2: Research Task

Assessment 3: Presentation

Assessment 4: Role play and reflection

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.

The assessment Rubric is Available in Canvas.

Other Information

Attendance:  

This unit is part of The Diploma of Youth Work program. Your program consists of face to face classes, including unsupervised Directed Study, you are required to participate in compulsory work placement. It is strongly advised you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises.

It is required that you attend all timetabled sessions. You must attend a minimum of 80% of all classes in order to successfully complete each unit.

Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises   

It is strongly advised that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully

information about your studies:  

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.  

 https://www.rmit.edu.au/students  

Extensions of time for submission of assessable work: 

If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your Program Coordinator one working day BEFORE the due date. Eligibility criteria for application and the form is available from the link: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work 

Where an extension of greater than seven days is needed, you must apply for special consideration. 

Special consideration: 

If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit www.rmit.edu.au/students/specialconsideration or speak to your Program Coordinator. 

Academic Integrity and Plagiarism:   

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.  

https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity  

Credit Transfer and Recognition of Prior Learning:   

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).  

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.    

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.  

https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit  

Course Overview: Access Course Overview

Course Overview: Access Course Overview