Course Title: Develop and implement procedures to enable young people to address their needs
Part B: Course Detail
Teaching Period: Term1 2025
Course Code: HWSS8163C
Course Title: Develop and implement procedures to enable young people to address their needs
Important Information:
This course is delivered and assessed in a cluster with;
CHCCSM013- Facilitate and review case management
CHCYTH024-Manage service response to young people in crisis
School: 535T Social Care and Health
Campus: City Campus
Program: C5428 - Diploma of Youth Work
Course Contact: Joseph Osimobi
Course Contact Phone: +61 3 9925 1432
Course Contact Email: joseph.osimobi@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 55
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
You must be at least 18 years of age by the commencement date of the program
There are no prerequisite subjects required for entry into this qualification. but there are-
Academic Entry Requirements
Successful completion of the Victorian Certificate of Education (VCE) (or equivalent)
OR
At least 6 months’ full time work experience in any field (or part-time equivalent)
Course Description
In this course you will gain the skills and knowledge required to monitor and upgrade organisational approaches to support young people with complex needs. This unit applies to community services work in a range of contexts.
There is a Work Integrated Learning (WIL) component so you are required to finish the work placements
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCYTH017 Develop and implement procedures to enable young people to address their needs |
Element: |
1. Identify support programs for young people. |
Performance Criteria: |
1.1. Assess specific needs of the young person and match to existing and available programs. 1.2. Employ communication and engagement techniques to address young person's specific needs. 1.3. Consult with community organisations to identify available support programs that meet the specific needs of young people. 1.4. Source and interpret program information to determine the content, purpose and access protocols of existing programs. 1.5. Provide relevant information to the young person. |
Element: |
2. Ensure that young people receive trauma informed services. |
Performance Criteria: |
2.1. Identify indicators of trauma and identify and offer services that respond to the impacts of trauma according to the young person's needs. 2.2. Prepare young person to minimise effects of aggressive and abusive behaviour when engaging with services. 2.3. Employ approaches and language to enable a young person to express their ideas in ways that meet their need |
Element: |
3. Liaise with other services and organisations. |
Performance Criteria: |
3.1. Design and implement referral systems and procedures to ensure specific needs of young people can be addressed. 3.2. Identify and access support facilities required to optimise the young person's access to specialist services. 3.3. Ensure individual support and advocacy services provided reflect organisational policies and procedures and respect the young person's rights and cultural needs. 3.4. Consult with relevant professionals and service providers to ensure broad and comprehensive service delivery for young people. |
Element: |
4. Monitor and upgrade support provided by the organisation. |
Performance Criteria: |
4.1. Regularly review information and services provided to young people to assess continuing relevance and effectiveness. 4.2. Hold debriefing meetings with workers for the purposes of counselling, identifying training needs and evaluating service delivery for young people. 4.3. Identify problems experienced by staff and assess and adjust delivery. 4.4. Provide support and supervision to other workers as required in accordance with organisational policy and procedures. 4.5. Arrange regular debriefings with associated organisations and service providers. 4.6. Produce and pro |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to monitor and upgrade organisational approaches to support young people with complex needs.
Details of Learning Activities
This course will have face to face on campus sessions
In-class activities:
- Teacher directed classroom learning activities
- teacher directed group activities/projects
- group discussion
- class activities to review discussions/lectures
- role play
- Guest Speakers
Out-of-class activities:
- independent assessment -based work,
- Reading and research
- independent study
- Placement
Teaching Schedule
Semester 1 | ||
Class |
Topic |
Assessment/ leaning Activity due |
|
Class 1 |
Topic 1: Case Management · Introduction to case management · Case management approaches · Behavior change models · Trauma informed practice · Communication skills Learning Activity Placement support |
|
|
Class 2 |
Topic 2: Working with young people in crisis · Crisis intervention and crisis intervention methods · Factors contributing to crisis · Impact of crisis on young people and support networks · Introduce assessment Task 1 &2 |
Learning Activity |
|
Class 3 |
Topic 3: Case management process · Intake assessment · Case Notes · Case plan and Goal setting · Referral process and frame works Prepare for assessment Task 1 |
|
Class 4 |
Prepare for assessment Task 1 |
|
|
Class 5 |
Assessment Task 1 Roleplays Students must complete three roleplays and all the required documents (Intake documentation) in class. |
|
|
Class 6 |
Assessment Task 1 Role play continues |
|
|
Class 7 |
Assessment Task 1 Role play continues |
Assessment Task 1 |
|
Class 8 |
Topic 4: Crisis Framework · Organisational polices · Crisis management · Dealing with aggressive and abusive clients · Debriefing · Documentation · Crisis framework for youth events · Crisis response plan for youth events · Resources for staff and young people · Communication Placement support |
|
|
Class 9 |
Discuss Assessment Task 2 |
|
Class 10 |
End of Semester review, Resubmissions |
|
Semester 2 | ||
Class 1 |
Topic 5 Review of case management plan · Case plan changes · Documentation Prepare for Assessment Task 2 |
|
Class 2 |
Prepare for Assessment Task 2 |
|
Class 3 |
Assessment Task 2 Roleplays Students need to complete three roleplays and complete all the documents |
|
Class 4 |
Assessment Task 2 Role play continues |
|
Class 5 |
Assessment Task 2 Role play continues |
Assessment Task 2 |
Class 6 |
Topic 6: Case closure
Placement support |
|
Class 7 |
Prepare for Assessment Task 3 |
|
Class 8 |
Assessment Task 3 Roleplays Students need to complete three roleplays and complete all the documents |
|
Class 9 |
Assessment Task 3 Role play continues |
|
Class 10 |
Assessment Task 3 Role play continues |
Assessment Task 3 |
Class 11 |
Topic 7: Filling the Gaps
Reflective practices |
|
Class 12 |
Discuss and Complete Assessment Task 4 in class |
Assessment Task 4 |
Class 13 |
Discuss and complete Assessment Task 5 in class |
|
Class 14 |
Placement week |
Assessment Task 5 |
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The Learning Lab
https://www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub
https://www.rmit.edu.au/students/study-support/study-support-hub
English for uni workshops
https://www.rmit.edu.au/students/study-support/workshops/english-uni-workshops
Overview of Assessment
This course is delivered and assessed in a cluster with;
CHCCSM013- Facilitate and review case management
Students are given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program coordinator or the Equitable Learning Unit if you would like to find out more (https://www.rmit.edu.au/students/support-and-facilities/student-support/equitable-learning-services)
A student charter http://www.rmit.edu.au/about/studentcharter summarises your responsibilities as an RMIT student as well as those of your teachers.
Your course assessment conforms to RMIT assessment principles, regulations, policies, procedures and instructions which are available for review online: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams
Assessment Tasks
Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace. To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task. You will be given two (2) attempts for each assessment to demonstrate the required skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Task 1: Role play intake and case planning
Assessment Task 2: Role Play- Monitoring and Review
Assessment Task 3: Case closure
Assessment Task 4: Knowledge Questions
Assessment Task 5: Placement observation, reflection and logbook
in this course your knowledge and skills will be applied and assessed in a workplace context.
As part of this course, you are required to undertake 200 hours of placement supervised learning/assessment in your chosen industry area, gaining invaluable experience and industry contacts.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required.
The assessment Rubric is Available in Canvas.
Other Information
This unit is part of The Diploma of Youth Work program. Your program consists of face to face classes, including unsupervised Directed Study, you are required to participate in compulsory work placement. It is strongly advised you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises.
It is required that you attend all timetabled sessions. You must attend a minimum of 80% of all classes in order to successfully complete each unit.
The integration of Work based Learning, and academic learning will allow you to solve authentic industry problems or address real issues faced in organisations.
An agreement including schedule and relevant insurance documentation is required to be completed before commencing each placement. In the case where a placement ends early, please refer to Point 6 Early Termination of Placements in the Work Integrated Learning Procedure.
In this course your knowledge and skills will be applied and assessed in a workplace context.
As part of this unit you are required to be observed undertaking learning/assessment in your chosen industry area, gaining invaluable experience and industry contacts.
Extensions of time for submission of assessable work:
If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your Program Coordinator one working day BEFORE the due date. Eligibility criteria for application and the form is available from the link: https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/assessment/extensions-of-time-for-submission-of-assessable-work
Where an extension of greater than seven days is needed, you must apply for special consideration.
Special consideration:
If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this applicationplease visit www.rmit.edu.au/students/specialconsiderationor speak to your Program Coordinator.
Academic Integrity and Plagiarism:
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
https://www.rmit.edu.au/students/student-essentials/assessment-and-exams/academic-integrity
Credit Transfer and Recognition of Prior Learning:
Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).
Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.
Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.
https://www.rmit.edu.au/students/student-essentials/enrolment/apply-for-credit
Your learning experience will involve class-based teaching, discussion, demonstration, practical exercises and placement. It is required that you attend all timetabled sessions. You must attend a minimum of 80% of all classes in order to successfully complete each unit. It is required that you attend your 200 hours placement within the allocated time frame.
You must attend timetabled classes and complete required assessments in order to be eligible for an RMIT assessor to observe.
Course Overview: Access Course Overview