Part B: Course Detail

Teaching Period: Term2 2024

Course Code: HWSS6120C

Course Title: Apply specialist interpersonal and counselling interview skills

School: 535T Social Care and Health

Campus: City Campus

Program: C5432 - Diploma of Community Services

Course Contact: Melinda Brown

Course Contact Phone: +61 3 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to use advanced and specialised communication skills in the client-counsellor relationship.

This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.

This unit is delivered and assessed in a cluster with CHCSL001 Establish and confirm the counselling relationship


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCSL002 Apply specialist interpersonal and counselling interview skills

Element:

1. Communicate effectively

Performance Criteria:

1.1 Identify communication barriers and use strategies to overcome these barriers in the client-counsellor relationship

1.2 Facilitate the client-counsellor relationship through selection and use of micro skills

1.3 Integrate the principles of effective communication into work practices

1.4 Observe and respond to non-verbal communication cues

1.5 Consider and respond to the impacts of different communication techniques on the client-counsellor relationship in the context of individual clients

1.6 Integrate case note taking with minimum distraction

Element:

2. Use specialised counselling interviewing skills

Performance Criteria:

2.1 Select and use communication skills according to the sequence of a counselling interview

2.2 Identify points at which specialised counselling interviewing skills are appropriate for inclusion

2.3 Use specialised counselling communication techniques based on their impacts and potential to enhance client development and growth

2.4 Identify and respond appropriately to strong client emotional reactions

Element:

3. Evaluate own communication

Performance Criteria:

3.1 Reflect on and evaluate own communication with clients

3.2 Recognise the effect of own values and beliefs on communication with clients

3.3 Identify and respond to the need for development of own skills and knowledge


Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 


Details of Learning Activities

This course has scheduled face-to-face classes where information is shared through explicit teaching, discussion and various activities. Plus, class time will also be provided for the application of learning.

 


Teaching Schedule

Course Schedule: Establish and confirm the counselling relationship & Apply specialist interpersonal and counselling interview skills /Semester: 2 -1/ Year: 2024 & 2025

 

Weeks  Topic/s Assessment Due Date
Week 1-Introduction to the counselling profession

Where did counselling originate?

Freud and the 'Talking Cure'

What counselling is and isn't?

The helping hierarchy (Counsellor, Psychotherapist, Social Worker, Clinical Psychologist and Psychiatrist)

What are the basic qualities of an effective Counsellor?

31 reasons to go to therapy

What is the scope and nature of a counselling relationship?

What are the different schools/approaches of counselling?

 

 

Week 2- Establish the nature of the helping relationship

What are the legal and ethical
requirements of counselling?

The Australian Counselling Association and Psychotherapy versus the Counselling Federation of Australia

What are the core conditions?

What is empathy?

What is an empathy block?

What is advanced accurate empathy?

What is congruency?

What is unconditional positive regard?

What is self-actualisation?

 

 

Week 3- Establish the nature of the helping relationship

Gerard Egan (Skilled Helper)

What is a therapeutic alliance?

Forming a therapeutic alliance

Transference and countertransference

Ways to manage and deal with transference and countertransference

 
Week 4- Using a structured approach to counselling

The 6 stages of the
counselling process

The 3 stages of an
individual counselling session

Organising and setting-up the initial session

What is a therapeutic framework?

Attentiveness and rapport building (SOLER)

How to deal with client anxiety

 

Week 5- Using a structured approach to counselling

 

Meet, greet and
seat

Orientate to modality

What is a contract to treat?

Explaining the counselling
contract

How to ask for permission to
take notes

How to give
an invite to talk, etc.

 

 

Week 6- Communicate effectively

 

The communication process

Potential barriers to communication

Active listening

Open and closed questions

How to reflect feelings

 

 

 

Week 7- Communicate effectively

Mirroring

Paraphrasing

Summarising

Focusing

 

 Assessment Task 1a Due: 1st/9/2024

Week 8- Communicate effectively

Reframing

Confronting and challenging

How to use silence

How to end a session on time

 

 

Week 9- Communicate effectively

Client goal/s

Case conceptualisation

Case noting

Record keeping

Types of therapeutic endings

How to end a therapeutic alliance

 

 

 

Week 10- Psychopathology (Mental Illness)

DSM V

Depressive disorders

Anxiety Disorders

Obsessive compulsive disorders

Dissociative disorders

 

 

 

Week 11

 

 

Prepare and practice for Role Play 1

 

 

 Assessment Task 1b Due: 3rd/11/2024

Week 12- Role Play 1

 

 

Week 13- Role Play 1

 

 

Week 14- Role Play 1

 

 

Week 15- Role Play 1

 

 

Week 16- Use specialised counselling interviewing skills

What is client resistance and how to deal with it

Define what a challenging client is

Dealing with angry clients

Managing overly talkative clients

Dealing with crying clients

Managing clients who constantly question

Dealing with clients who give gifts

How to deal with both positive and negative feelings towards a client

 

 

Week 17- Use specialised counselling interviewing skills

Dealing with suicidal ideation in practice

SLAP + DIRT

SAFETY PLANNING

 

 

 

Week 18- Use specialised counselling interviewing skills

What is CBT?

What are some CBT strategies?

How to use CBT in a counselling session

 

 Assessment Task 2 Due: 27th/10/2024

Week 19- Use specialised counselling interviewing skills

What is SFT?

What are some effective SFT strategies?

How to use SFT in a counselling session

 

Week 20- Use specialised counselling interviewing skills

What are some creative therapies?

How to use creative therapies in a session

 

Week 21- Self-care and professional development

Self-care

Why self reflection is important

Clinical supervision

Professional development and/or further training

 

 

Week 22- Role Play 2

 

 

Week 23- Role Play 2

 

 

Week 24- Role Play 2

 

 Assessment Task 3 Due: 20th/04/2025

Week 25- Review and evaluate learning

 

 Assessment Task 4 Due: 27th/04/2025


Learning Resources

Prescribed Texts


References


Other Resources

N/A


Overview of Assessment

There are four individual assessment tasks consisting of role plays, and short answer questions. 


Assessment Tasks

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.

Assessment Task 1a: Knowledge Questions

This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.

Assessment Task 1b: Knowledge Questions

This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.

Assessment Task 2: Role Play 1

You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) initial individual counselling sessions. You will then complete one (1) Client Consent and Contract to Treat form for each of the clients. Lastly you will create one (1) Counselling Plan for each presenting client.

Assessment Task 3: Knowledge Questions

This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.

Assessment Task 4: Role Play 2

You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) follow-on individual counselling sessions. You will then be required to write case notes for each client. Lastly you will complete a self-reflection and professional development action plan.


Assessment Matrix

Please refer to the assessment rubric in Canvas.

Other Information

N/A

Course Overview: Access Course Overview