Part B: Course Detail

Teaching Period: Term2 2024

Course Code: MKTG7969C

Course Title: Develop and maintain networks and collaborative partnerships

School: 535T Social Care and Health

Campus: City Campus

Program: C5432 - Diploma of Community Services

Course Contact: Melinda Brown

Course Contact Phone: +61 3 9925 4580

Course Contact Email: Melinda.Brown@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the skills and knowledge required to identify networking and collaboration needs and develop formal and informal partnerships to enhance service delivery and improve professional practice.

This unit applies to work in all industry sectors, and to individuals who take pro-active responsibility for improving collaboration between workers and organisations.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCPRP001 Develop and maintain networks and collaborative partnerships
Element:	1. Identify networking and collaboration needs and opportunities
Performance Criteria:	1.1 Evaluate the ways in which individual and organisation performance may be improved through collaboration 1.2 Identify and prioritise organisation and individual needs 1.3 Identify gaps in networks and collaborative practice and identify required action to fill the gap
Element:	2. Develop collaboration strategies
Performance Criteria:	2.1 Gather and review information about relevant services, organisations and key people 2.2 Pro-actively initiate relationships with other inter and intra sectoral professionals and organisations 2.3 Share information and resources, where possible, with other organisations to overcome duplication in service delivery 2.4 Maintain currency and accessibility of information 2.5 Define and document the type and level of collaboration, and negotiate with the relevant people
Element:	3. Work collaboratively
Performance Criteria:	3.1 Identify opportunities that meet client, personal and organisation goals 3.2 Plan and implement integrated projects and service delivery 3.3 Liaise with staff from relevant organisations on a formal and informal basis
Element:	4. Represent the organisation
Performance Criteria:	4.1 Promote a positive image of the organisation at available opportunities 4.2 Communicate issues, policies and practices of the organisation in appropriate formats 4.3 Implement confidentiality measures that protect client, organisation and network
Element:	5. Maintain and enhance networks and collaborative partnerships
Performance Criteria:	5.1 Maintain networks and other work relationships to provide identifiable benefits for clients and the organisation 5.2 Improve and maintain networks and collaborative partnerships 5.3 Monitor benefits to worker, organisation and client group in ongoing participation 5.4 Evaluate strengths and weaknesses of collaborations and make recommendations for action

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. 

Details of Learning Activities

Learning activities will include:

Practical demonstrations
Online Discussion Forums, Groupwork and Quizzes
Analysis/critique of relevant reading material
Workshops, group discussion
Peer learning
Research activities
Group activities/projects
Simulated workplace activities

Teaching Schedule

Course Schedule: Develop and maintain networks and collaborative partnerships   Semester 2 2024
Week	Topic	Assessment Due Date:
Week 1	Understanding the role of networks and collaborative partnerships Defining networks, collaboration and collaborative practice Exploring the value of networks and collaborative practice in community services work Identifying the principles of networking and collaborative partnerships	Assessment 1 Preparation: Develop and present a networking strategy for an organisation.
Week 2 ONLINE	Determining needs and opportunities Identifying and prioritising individual and organisational needs Identifying and addressing network gaps Identifying and addressing collaborative practice gaps Assessment 2 Preparation: Group Role Play/Part A   Assessment 1 Preparation: Develop and present a networking strategy for an organisation.
Week 3 ONLINE	Developing collaborations strategies Consider organisational values in your networks and collaborative partnerships  Identify opportunities that meet client, personal and organisational needs Promote a positive image of the organisation Assessment 2 Preparation: Part B (Note: Part B is a written task). Assessment 2 Preparation: Part C Group Role Play	Assessment 2- Part A Live Group Role Play.
Week 4 ONLINE	Representing your organisation Promoting a positive image at events and during meetings Communicating issues and practices Implementing confidentiality measures that protect client, organisation and network   Assessment 2 Preparation: Part D Group Role Play	Assessment 2: Part C  Live Group Role Play.
Week 5	Inclusive Practice in Networking  How diversity practices might be strengthened by sharing approaches/working collaboratively Policies/procedures of agencies to support culturally inclusive practice Assessment 2 Preparation: Part E Group Role Play	Assessment 2- Part D  Live Group Role Play.   Assessment 2  Part B (written Task) Due,
Week 6 ONLINE	Maintaining, Monitoring and evaluating network and collaborative relationships How to Maintain relationships Monitoring benefits to worker, organisation and client group in ongoing participation Evaluating strengths and weaknesses of collaborations and make recommendations for action Assessment Support and time allocated for preparation
Week 7 ONLINE	Assessment 1 : Live Presentation: Develop and present a networking strategy for an organisation.	Assessment 1 Due
Week 8 ONLINE	Unit Wrap up and Review & complete AT3 in class	Assessment 3 Knowledge questions due
*Teaching schedule and topic/s covered are subject  to change at teachers discretion*

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

There are three individual assessment tasks consisting of case study analysis, role plays, and short answer questions. 

Assessment Tasks

Assessment Task 1: Develop and present a networking strategy for an organisation -  For this assessment students are required, with a partner, to deliver a presentation of about 10-15 minutes to a small group of classmates (3 or 4) in a simulated networking meeting to demonstrate that you are able to: Gain relevant and current information about the sector/Evaluate the gaps that may exist in the service/ Develop a strategy of how your organisation can network or collaborate with relevant organisations (both government and non-government) in the future.

Assessment Task 2: Group role-plays/Collaboration project - This series of role-plays is designed to allow the student to demonstrate their skills and knowledge in developing and maintaining collaborative partnership project with 3 other organisations in a simulated workplace environment.

Assessment Task 3: Knowledge Questions - The objective of this assessment is for students to demonstrate their knowledge of how to develop and maintain networks and collaborative partnerships in community services work.

You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator

Assessment Matrix

A marking rubric for each assessment task is located on Canvas

Course Overview: Access Course Overview