Part B: Course Detail
Teaching Period: Term1 2025
Course Code: OHTH5924C
Course Title: Establish and confirm the counselling relationship
School: 535T Social Care and Health
Campus: City Campus
Program: C5432 - Diploma of Community Services
Course Contact: Bella Kelly
Course Contact Phone: +61 3 9925 4109
Course Contact Email: Bella.Kelly@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the skills and knowledge required to use a structured approach to counselling to determine, establish and confirm the nature of the counsellor client relationship according to the agency’s counselling model.
This unit applies to individuals whose job role involves working with clients on personal and psychological issues within established policies, procedures and guidelines.
This unit is delivered and assessed in a cluster with CHCCSL002 Apply specialist interpersonal and counselling interview skills
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL001 Establish and confirm the counselling relationship |
Element: |
1. Use a structured approach to counselling |
Performance Criteria: |
1.1 Analyse existing client information prior to commencement of counselling session 1.2 Use initial session to gather additional client information as a foundation for counselling process 1.3 Select and use communication techniques that support the initial counselling session objectives 1.4 Follow a structured approach to counselling based on client needs and expectations |
Element: |
2. Establish the nature of the helping relationship |
Performance Criteria: |
2.1 Provide information that assists clients to understand the nature of the counselling service on offer 2.2 Clarify, confirm or modify client expectations of the counselling service 2.3 Identify client anxieties about the counselling process and explore with clients 2.4 Acknowledge and show respect for client’s immediate concerns 2.5 Clarify both expectations and commitment to the counselling relationship and confirm with clients 2.6 Identify indicators of client issues beyond scope of own role and report or refer according to presenting issue and organisation requirements |
Element: |
3. Confirm the helping relationship |
Performance Criteria: |
3.1 Explore options and approaches for the relationship with clients according to individual need 3.2 Agree priorities and develop a plan for counselling in collaboration with the client 3.3 Make documented agreement with the client that addresses disclosure and organisation requirements |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
This course has scheduled face-to-face classes where information is shared through explicit teaching, discussion and various activities. Plus, class time will also be provided for the application of learning.
Teaching Schedule
Course Schedule: Establish and confirm the counselling relationship & Apply specialist interpersonal and counselling interview skills: Semester 1 2025 |
Topic/s |
Assessment Due Dates |
Week 1- Introduction to the counselling profession |
The origins of counselling Freud and the 'Talking Cure' What counselling is and isn't The helping hierarchy (Counsellor, Psychotherapist, Social Worker, Clinical Psychologist and Psychiatrist) The basic qualities of an effective Counsellor 31 reasons to go to therapy The scope and nature of a counselling relationship The different schools/approaches of counselling The legal and ethical The Australian Counselling Association and Psychotherapy versus the Counselling Federation of Australia |
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| Week 2- Establish the nature of the helping relationship |
The core conditions What is empathy? What is an empathy block? What is advanced accurate empathy? What is congruency? What is unconditional positive regard? What is self-actualisation? Gerard Egan (Skilled Helper) What is a therapeutic alliance? Forming a therapeutic alliance Transference and countertransference Ways to manage and deal with transference and countertransference in a session |
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| Week 3- Using a structured approach to counselling |
The 6 stages of the The 3 stages of an Organising and setting-up the initial session What is a therapeutic framework? Attentiveness and rapport building (SOLER) How to deal with client anxiety How to deal with Counsellor anxiety
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Assessment Task 1a due |
| Week 4- Using a structured approach to counselling |
Meet, greet and Orientate to modality What is a contract to treat? Explaining the counselling How to ask for permission to How to give |
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Week 5- Communicate effectively
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The communication process Potential barriers to communication Active listening Open and closed questions How to reflect feelings
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Week 6- Communicate effectively
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Mirroring Paraphrasing Summarising Focusing Re-framing Normalising Confronting and challenging How to use silence (ASS) How to end a session on time |
Assessment Task 1b due |
| Week 7- Communicate effectively |
Client goal/s {SMART} Case conceptualisation In session note taking Record keeping
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| Week 8- Psychopathology (Mental Illness) |
DSM V Depressive disorders Anxiety Disorders Obsessive compulsive disorders Dissociative disorder Half life of medication
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| Week 9- Communicate effectively |
Prepare and practice for role play 1
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| Week 10 |
Role play 1 |
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Week 11
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Role Play 1
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Assessment Task 2 due |
| Week 12- Use specialised counselling interviewing skills |
The change process Challenging clients Dealing with ANGRY clients SLAP + DIRT SAFETY PLANNING Managing overly TALKATIVE clients Dealing with CRYING clients Managing clients who constantly QUESTION Dealing with a client that you may NOT LIKE Case Noting |
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Week 13- Use specialised counselling and interviewing skills |
What is CBT? What are some CBT strategies? How to use CBT in a counselling session What is SFT? What are some effective SFT strategies? How to use SFT in a counselling session |
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Week 14- Use specialised counselling interviewing skills |
What are some creative therapies? How can creative therapies be used in a session? Prepare and practice for role play 2 |
Assessment Task 3 due |
Week 15- Role Play 2 |
Complete Role Play 2 |
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Week 16- Therapeutic endings, self-care,professional development, clinical supervision and review and evaluate learning |
Explain the 3 different types of therapeutic endings Define self-care Further training Explain what clinical supervision is Review and evaluate learning
Complete role play 2 {client 3}
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Assessment Task 4 due |
Learning Resources
Prescribed Texts
References
Other Resources
Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students
Overview of Assessment
There are four individual assessment tasks consisting of role plays, and short answer questions.
Assessment Tasks
You will be given two (2) attempts for each assessment to demonstrate the required knowledge and skills. A third (3rd) attempt can only be offered after discussions between teacher and the Program Coordinator and is not automatic. Resubmissions beyond two (2) attempts are at the discretion of the teacher and/or coordinator.
Assessment Task 1a: Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment Task 1b: Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment Task 2: Role Play 1
You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) initial individual counselling sessions. You will then complete one (1) Client Consent and Contract to Treat form for each of the clients. Lastly you will create one (1) Counselling Plan for each presenting client.
Assessment Task 3: Knowledge Questions
This assessment task allows you to demonstrate your knowledge of establishing and confirming the counselling relationship, as well as applying specialist interpersonal, counselling and interview skills.
Assessment Task 4: Role Play 2
You will be assessed on your knowledge and skills to plan, prepare and conduct three (3) follow-on individual counselling sessions. You will then be required to write case notes for each client. Lastly you will complete a self-reflection and professional development action plan.
Assessment Matrix
Please refer to the assessment rubric in Canvas.
Other Information
You are required to attend a minimum of 80% of all classes to successfully complete each unit and all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.
Course Overview: Access Course Overview