Course Title: Manage workplace issues
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: BUSM7837C
Course Title: Manage workplace issues
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C6126 - Advanced Diploma of Disability
Course Contact : Renee Costa
Course Contact Phone: +61 3 9925 0886
Course Contact Email:renee.costa@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This course describes the knowledge and skills required to implement appropriate people management processes and structures to maximise work outcomes. The skills described in this course may be applied across a range of community services workplace contexts.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCORG607D Manage workplace issues |
Element: |
1. Manage staff planning and recruitment |
Performance Criteria: |
1.1 Assess staffing requirements and implement recommendations in the context of available resources and organisation priorities |
Element: |
2. Manage work allocation |
Performance Criteria: |
2.1 Ensure work allocation optimises use of resources and existing competencies of staff |
Element: |
3. Evaluate workgroup effectiveness |
Performance Criteria: |
3.1 Provide constructive feedback in an appropriate way to maximise personal and organisation effectiveness and includes: |
Element: |
4. Implement disciplinary and grievance procedures |
Performance Criteria: |
4.1 Ensure any disciplinary action taken meets organisation and legal requirements |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
In this course you will participate in workshop presentations, discussions and activities. The workshops will focus on the common themes of coordination and management of quality services for people with disabilities at individual and agency levels, advocacy, networking and communication in a time of change in the field, and work across the community and related sectors. There will be planned professional discussions with the teaching team undertaken in your workplace so that you can provide direct workplace evidence of your roles, responsibilities and work practices as they align with the requirements of the course and the program as a whole.
Teaching Schedule
Workshop | Date | Course Linkage |
1 | 28th May 2015 |
CHCORG611C: Lead and develop others in a community sector workplace CHCORG502A: Work Autonomously CHCORG607D: Manage workplace issues |
2 | 25th June 2015 |
CHCORG611C: Lead and develop others in a community sector workplace CHCORG502A: Work Autonomously CHCORG607D: Manage workplace issues |
Learning Resources
Prescribed Texts
References
Other Resources
During sessions you will be directed to relevant sources of current information. These will include your own workplace policy and practice documentation, federal, state and local government legislation and regulatory frameworks and websites, and websites for local, national and international organisations and universities.
Overview of Assessment
Assessment may include observations, questioning and evidence gathered from the workplace. In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on ’What if?’ scenarios.
Assessment Tasks
There will be one assessment task for this course.
1. The assessment task you are required to write a report which provides a thorough description of your organization’s support processes for staff. You will consider the current processes and how your manager has addressed them with you. This report is a 2000 word report
Assessment Matrix
A detailed assessment matrix will be available from the course teacher
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview