Course Title: Interpret through communication media
Part B: Course Detail
Teaching Period: Term1 2023
Course Code: LANG5842C
Course Title: Interpret through communication media
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.
Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT: https://policies.rmit.edu.au/document/view.php?id=209.
Please read the Student website for additional requirements of in-person attendance: https://www.rmit.edu.au/covid/coming-to-campus
Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.
School: 535T Social Care and Health
Campus: City Campus
Program: C6154 - Advanced Diploma of Interpreting (LOTE-English)
Course Contact: Ya-Ping Kuo
Course Contact Phone: +(61 3) 9925 3771
Course Contact Email: ya-ping.kuo@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Teaching staff:
Spoken languages:
Bing Lee Teh
0399250326
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None.
Course Description
This unit describes the skills required to use technology to support interpreting in visual or physical isolation. The unit requires familiarity with the technology available for interpreting situations and the potential impact of the technology on the interpreting assignment and its outcomes. It outlines the management skills required to adjust delivery to take account of the constraints and advantages of the technology.
This unit applies to those working as interpreters in all consecutive and simultaneous modes in dialogue settings conducted through communication media and may have applications for interpreting for people in remote, interstate and international locations via telephone, video conferencing, call centres or conference calls, internet modes of delivery and TTY. The physical barrier of technology confirms this as a complex setting.
This unit will be delivered in a cluster as follows:
Communication Cluster (2 units)
- LANG5843C Manage discourses in complex settings
- LANG5842C Interpret through communication media
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
PSPTIS082 Interpret through communication media |
Element: |
1. Prepare environment and participants |
Performance Criteria: |
1.1 Prepare resources appropriate to communication medium and make necessary adjustments to work environment. 1.2 Consult technical support staff to establish equipment conditions and gain access to become familiar with specific technology. 1.3 Manage technology and confirm the process and purpose of the assignment. 1.4 Seek information about the people and context and identify and address issues that may affect the process or outcome. |
Element: |
2. Adapt delivery to equipment |
Performance Criteria: |
2.1 Conduct initial introductions and confirm process of interpreting by telephone or video link and relevant roles and conditions. 2.2 Adjust volume and position of equipment for audibility or visibility and adjust delivery accordingly. 2.3 Identify and use terms of address appropriate to the medium. 2.4 Identify physical challenges posed by the communication medium and make recommendations to address them. 2.5 Act assertively to address technological problems. |
Element: |
3. Manage discourse |
Performance Criteria: |
3.1 Use overt strategies to manage communication flow in a culturally appropriate manner. 3.2 For spoken languages, take notes to support retention and recall and seek clarification or repetition when necessary. 3.3 Use a range of strategies to adjust and adapt to rapidly changing emotions, circumstances and technical challenges. 3.4 Use overt strategies to manage communication breakdown. 3.5 Monitor workplace health and safety issues arising from using communication equipment and take preventive action. |
Element: |
4. Evaluate delivery |
Performance Criteria: |
4.1 Evaluate suitability of technology chosen and own adaptation of delivery to the technology. 4.2 Determine personal impact of assignment and identify need for debriefing and counselling. 4.3 Discuss issues and solutions and explore process improvement strategies. |
Learning Outcomes
Details of Learning Activities
Activities for this unit include watching a series of videos (uploaded on CANVAS), using Google Hangout, CANVAS collaborate Ultra, videos, telephone and live simulations in and outside of class.
Teaching Schedule
LANG5842C and LANG5843C are delivered and assessed as part of a cluster.
Please visit Canvas - Syllabus for weekly teaching schedule. This cluster will be delivered F2F on campus.
Learning Resources
Prescribed Texts
References
Other Resources
The unit is supported online using Canvas. The Canvas gives access to important announcements, staff contacts details, the teaching schedule, assessment timelines and a variety of important teaching and learning materials. Access to Canvas can be found at myRMIT www.rmit.edu.au/myrmit
RMIT's Learning Lab (https://emedia.rmit.edu.au/learninglab/welcome) is a site developed for students at RMIT. It provides links to a range of resources for supporting student work on assessments and negotiating university studies more generally.
Overview of Assessment
Assessment will be ongoing during the semester, and you will receive feedback on your progress. You will undertake a variety of assessment tasks and activities to assess your level of competence against key elements and performance criteria.
The assessment tasks may inlcude, but are not limited to:
- practical demonstration
- roleplays
- real or simulated interpreting assignments via communication media
- self reflective reports
- action learning plans.
Assessment Tasks
Students must complete all 2 assessment tasks (AT) and must achieve a ‘Competent’ for every AT.
Assessment |
Type |
Competent Criteria |
AT1 |
Simulated Interpreting by telephone and completing a reflective report. |
By completion |
AT2 |
Simulated Interpreting by video and completing a reflective report.
|
By completion |
GRADING INFORMATION
This course uses a competency-based assessment and will be graded as follows:
CA (Competency Achieved)
NYC (Not Yet Competent)
DNS (Did Not Submit)
All competency-based assessment tasks for this course must be completed at the required level (see the elements and key performance criteria for each unit) in order to achieve a CA (Competency Achieved) award. If a student has not completed ALL the assessment tasks or they have completed but some or all are not at the required level, they will be assessed as NYC (Not Yet Competent).
If a student does not submit assessment tasks at all, a DNS result will be entered.
Important: Students must complete each and every assessment and be assessed competent in each and every assessment in order to pass the relevant unit(s) and/or the whole cluster.
Assessment Matrix
|
Element |
Performance criteria |
|
|
|
|
|
AT1: Telephone Interpreting demonstration and reflection |
AT2: Video Interpreting demonstration and reflection |
|
1.Prepare environment and participants |
1.1 Prepare resources appropriate to communication medium and make necessary adjustments to work environment. |
A1, A2, A3 C1 C8 |
A1, A2, A3 C1 C8 |
|
1.2 Consult technical support staff to establish equipment conditions and gain access to become familiar with specific technology. |
A2, A3 |
A2, A3 |
|
|
1.3 Manage technology and confirm the process and purpose of the assignment. |
A2, A3, A4 C1 |
A2, A3, A5 C1 |
|
|
1.4 Seek information about the people and context and identify and address issues that may affect the process or outcome. |
A1-5 |
A1-5 |
|
|
2. Adapt delivery to equipment |
2.1 Conduct initial introductions and confirm process of interpreting by telephone or video link and relevant roles and conditions. |
A4a,b |
A4a,b |
|
2.2 Adjust volume and position of equipment for audibility or visibility and adjust delivery accordingly. |
A2,3 B1c C2 |
A2,3 B1c C2
|
|
|
2.3 Identify and use terms of address appropriate to the medium. |
A4 B2 |
A4 B2
|
|
|
2.4 Identify physical challenges posed by the communication medium and make recommendations to address them. |
A2,3 B1a |
A2,3 B1a
|
|
|
2.5 Act assertively to address technological problems. |
B1b C2 |
B1b C2
|
|
|
3. Manage discourse |
3.1 Use overt strategies to manage communication flow in a culturally appropriate manner. |
B2,5 |
B2,5 |
|
3.2 For spoken languages, take notes to support retention and recall and seek clarification or repetition when necessary. |
B7 |
B7 |
|
|
3.3 Use a range of strategies to adjust and adapt to rapidly changing emotions, circumstances and technical challenges. |
B1a, B5 |
B1a, B5 |
|
|
3.4 Use overt strategies to manage communication breakdown. |
B5 |
B5 |
|
|
3.5 Monitor workplace health and safety issues arising from using communication equipment and take preventive action. |
A1, A3, C1 |
A1, A3, C1 |
|
|
4. Evaluate delivery |
4.1 Evaluate suitability of technology chosen and own adaptation of delivery to the technology. |
C3, C4 |
C3, C4 |
|
4.2 Determine personal impact of assignment and identify need for debriefing and counselling. |
C6 |
C6 |
|
|
4.3 Discuss issues and solutions and explore process improvement strategies. |
C13, C15 |
C13, C15 |
|
Performance Evidence | ||
|
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the candidate must demonstrate evidence of performance of the following on at least two occasions.
|
AT1: Telephone Interpreting demonstration and reflection |
AT2: Video Interpreting demonstration and reflection |
|
A1-5 B1a, b |
A1-5 B1a, b |
|
A4g – length of assignment and breaks C6 – physical and Vicarious trauma C7 – WHS issues
|
A4g – length of assignment and breaks C6 – physical and Vicarious trauma C7 – WHS issues |
|
B4 – communication flow B5 –issues affecting flow B7 – retention strategies C8 – resources used C9 - retention strategies |
B4 – communication flow B5 –issues affecting flow B7 – retention strategies C8 – resources used C9 - retention strategies |
|
Knowledge Evidence | ||
|
Evidence required to demonstrate competence must satisfy all of the requirements of the elements and performance criteria. If not otherwise specified, the depth of knowledge demonstrated must be appropriate to the job context of the candidate. |
AT1: Telephone Interpreting demonstration and reflection |
AT2: Video Interpreting demonstration and reflection |
|
C4 |
C4 |
|
A1, C1, C7 |
A1, C1, C7
|
|
A2, B1, C8 |
A2, B1, C8
|
Other Information
Other Information
Learning Resources
RMIT Library
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library. The Learning Lab is a collection of web-based resources including tip sheets and interactive tutorials on study skills, writing, English language development and maths. Access RMIT’s Learning Lab online via this link: http://www.dlsweb.rmit.edu.au/lsu/
Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www.rmit.edu.au/students/specialconsideration
No assessment task shall be accepted after the due date without special consideration.
Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
a) You believe an error has occurred in the calculation of the grade; or,
b) You believe the assessment did not comply with criteria published in the Course Guide; or,
c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: http://www.rmit.edu.au/policies/academic#assessment
Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity The RMIT library provides tools to assist with your referencing http://www.rmit.edu.au/library/info-trek/referencing
Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
* Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
* Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
* Piecing together text from one or more sources and adding only linking sentences;
* Copying or submitting whole or parts of computer files without acknowledging their source;
* Copying designs or works of art and submitting them as your original work;
* Copying a whole or any part of another student’s work; and
* Submitting work as your own that someone else has done for you.
* Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.
For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 (unresolved) – and the RMIT Student Discipline Statute and Regulations - http://www.rmit.edu.au/browse;ID=11jgnnjgg70y (unresolved)
Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
Course Overview: Access Course Overview