Course Title: Establish and manage a myotherapy practice

Part B: Course Detail

Teaching Period: Term2 2018

Course Code: ACCT5415

Course Title: Establish and manage a myotherapy practice

School: 174T School of VE Engineering, Health & Science

Campus: City Campus

Program: C6159 - Advanced Diploma of Myotherapy

Course Contact: Joshua Davies

Course Contact Phone: +61 3 9925 4333

Course Contact Email: joshua.davies@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 160

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit.

Co-requisite: Use communication to build relationships CHCCOM002

Course Description

This unit describes the skills and knowledge required to establish and manage a myotherapy practice. It includes business skills, legal compliance and interacting with the health care system/other health professionals.

No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

VU21873 Establish and manage a myotherapy practice

Element:

1. Develop a business plan for a myotherapy practice

Performance Criteria:

1.1   Any pre-existing strategic business and operational plans are reviewed and evaluated to identify potential improvements

1.2   Key stakeholders are consulted to establish the local market requirements and pricing options

1.3   Performance objectives and measures are established through consultation with key stakeholders

1.4   Financial, human and physical resources needed for the business are identified

1.5   Effective and efficient records management systems are selected

1.6   Information required for legal compliance as a myotherapy practice are researched and interpreted

1.7   The risks associated with a myotherapy practice are identified and effective control mechanisms established

1.8   The business plan is written incorporating the key criteria for managing the myotherapy business

Element:

2. Implement records management systems

Performance Criteria:

2.1   The records management system requirements for a myotherapy practice are determined.

2.2   Security and access requirements for the records management systems are confirmed

2.3   The format content and metadata of records for each organisational function are analysed

2.4   The technological requirements of records systems appropriate to the myotherapy practice are selected

2.5   The cost structure, maintenance, disposal and updating requirements of the records systems are verified to conform to the needs of the practice

2.6   An implementation plan is developed incorporating measurable performance indicators for recordkeeping activities

2.7   The records systems plan is implemented ensuring that relevant staff are fully informed and well trained in their use

2.8   The records systems are monitored and evaluated and any problems and changes are addressed

Element:

3. Implement operational strategies and procedures

Performance Criteria:

3.1   Operational systems and key performance indicators are applied to monitor the business performance and client satisfaction

3.2   Operational procedures are employed to control stock, expenditure, costs and risks to health and safety in accordance with the business plan

3.3   Staffing requirements are maintained to maximise productivity within budget

3.4   Myotherapy treatments are provided in accordance with client needs and the practice’s time, cost and quality specifications

3.5   Quality procedures are utilised to address practice needs and client requirements

Element:

4. Establish and manage financial control of the myotherapy practice

Performance Criteria:

4.1   Systems for financial management and reporting are established that adhere to legal and business requirements

4.2   Financial advisers are consulted, where necessary, to endure financial viability and compliance

4.3   Budgets are prepared appropriate to the desired practice performance outcomes

4.4   Actual income and expenditure are checked against budgets at regular identified intervals and adjustments are made to address deviations, as required

4.5   Appropriate financial reports are prepared and submitted to relevant bodies, as and when required

4.6   Budget and financial information is analysed and interpreted to monitor business performance

4.7   Contingency plans are developed to accommodate possible shortfalls in funding and resourcing

Element:

5. Interact with health professionals and the health system

Performance Criteria:

5.1   Health care systems and services are identified which are relevant to the myotherapy practice

5.2   Current and accurate information about other health care services is collected for use with clients

5.3   Effective relationships are established with workers from different sectors and levels of the healthcare industry

5.4   Professional networks are utilised to maintain current knowledge of the health system relating to myotherapy

5.5   Referrals are made to other professional health services based on client needs and assessment indications

Element:

6. Maintain legal and ethical compliance

Performance Criteria:

6.1   Information required for legal compliance of a myotherapy practice is researched and interpreted

6.2   Risks, penalties and consequence of legal non-compliance are identified

6.3   The ethical framework that applies to a myotherapy practice is clarified and adhered to

6.4   The ethical responsibilities of the practice to health care colleagues, clients and the broader community are determined

6.5   Relevant information is disseminated on the need for legal and ethical compliance to all members of the myotherapy practice

6.6   Legal and ethical compliance is monitored on an ongoing basis and immediate corrective action is taken for any non-compliance that is identified

Element:

7. Evaluate the practice's performance

Performance Criteria:

7.1   Client satisfaction and operational targets are regularly monitored to ensure optimum business performance

7.2   Systems and structures are reviewed to more effectively support the practise’s performance

7.3   Operating problems are investigated and analysed to establish causes and prompt corrective action is taken

7.4   Policies and procedures are amended to incorporate corrective actions

7.5   The business plan is reviewed and amended, as required, to maintain business viability

7.6   Proposed changes are clearly recorded to aid future planning


Learning Outcomes


Please refer to the Elements of competency.


Details of Learning Activities

Classes will be delivered within the form face-to-face class time, online delivery, and external Activator lectures/events and through one-to-one pier coaching with class teacher.


Teaching Schedule

Date

Class & Activities

5th Jul

Introduction to business courses, S.W.O.T analysis  & Communication

12th Jul

Models of communication, self-image and establishing rapport

19th Jul

Teacher Student business plan meeting

26th Jul

Teacher Student business plan meeting

2nd Aug

Teacher Student business plan meeting

9th Aug

Interpretative services, communication with clients, colleagues and staff

Defusing complicated situations, implementation of communication strategies

16th Aug

Organisational policies and procedures & People Skills & barriers to communication

23rd Aug

Teacher Student business plan meeting

30th Aug

Motivational interviewing and communication during treatment & People Skills & barriers to communication

6th Sep

Mid Semester Break

13th Sep

Guidelines for communication & how to give feedback

20th Sep

Conflict, conflict resolution and behaviors

27th Sep

Presentation skills, research & how to engage your audience

4th Oct

Industry presentation day

11th Oct

Handling customer complaints, Record keeping, managing information & quality control

18th Oct

Small business networking & LinkedIn & importance of social media presence

25th Oct

Facilitate workplace meeting presentation

1st Nov

Facilitate workplace meeting presentation

8th Nov

Resubmissions


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment may consist of written tests, in class activities, presentations & written reports.

 

Assessment Tasks

Task 1

Assessment 1:

Business plan review

Task 2

Assessment 2:

Financial and operational performance assignment    

 

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks. 

 


Assessment Tasks

Task 1. Business plan review: 7th October 2018 via turnitin

You will be given the tools to undertake a review process of a business structure most suited to a myotherapy practice. For further information please refer to the assessment tool located within the assignments tab on canvas

 

Task 2. Financial and operational performance systems assignment due: 16th September 2018 via turnitin  

You will be required to research and implement innovative business systems that help drive your performance at an optimal level. For further information please refer to the assessment tool located within the assignments tab on canvas


Assessment Matrix

Course Overview: Access Course Overview