Course Title: Establish and manage a myotherapy practice
Part B: Course Detail
Teaching Period: Term1 2019
Course Code: ACCT5415
Course Title: Establish and manage a myotherapy practice
School: 174T School of VE Engineering, Health & Science
Campus: City Campus
Program: C6159 - Advanced Diploma of Myotherapy
Course Contact: Joshua Davies
Course Contact Phone: +61 3 9925 4333
Course Contact Email: joshua.davies@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
sonny.shoduri@rmit.edu.au
9925 4212
Nominal Hours: 160
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
There are no pre-requisites for this unit.
Co-requisite: Use communication to build relationships CHCCOM002
Course Description
This unit describes the skills and knowledge required to establish and manage a myotherapy practice. It includes business skills, legal compliance and interacting with the health care system/other health professionals.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of publication.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
VU21873 Establish and manage a myotherapy practice |
Element: |
1. Develop a business plan for a myotherapy practice |
Performance Criteria: |
1.1 Any pre-existing strategic business and operational plans are reviewed and evaluated to identify potential improvements |
1.2 Key stakeholders are consulted to establish the local market requirements and pricing options |
1.3 Performance objectives and measures are established through consultation with key stakeholders |
1.4 Financial, human and physical resources needed for the business are identified |
1.5 Effective and efficient records management systems are selected |
1.6 Information required for legal compliance as a myotherapy practice are researched and interpreted |
1.7 The risks associated with a myotherapy practice are identified and effective control mechanisms established |
1.8 The business plan is written incorporating the key criteria for managing the myotherapy business |
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Element: |
2. Implement records management systems |
Performance Criteria: |
2.1 The records management system requirements for a myotherapy practice are determined. |
2.2 Security and access requirements for the records management systems are confirmed |
2.3 The format content and metadata of records for each organisational function are analysed |
2.4 The technological requirements of records systems appropriate to the myotherapy practice are selected |
2.5 The cost structure, maintenance, disposal and updating requirements of the records systems are verified to conform to the needs of the practice |
2.6 An implementation plan is developed incorporating measurable performance indicators for recordkeeping activities |
2.7 The records systems plan is implemented ensuring that relevant staff are fully informed and well trained in their use |
2.8 The records systems are monitored and evaluated and any problems and changes are addressed |
|
Element: |
3. Implement operational strategies and procedures |
Performance Criteria: |
3.1 Operational systems and key performance indicators are applied to monitor the business performance and client satisfaction |
3.2 Operational procedures are employed to control stock, expenditure, costs and risks to health and safety in accordance with the business plan |
3.3 Staffing requirements are maintained to maximise productivity within budget |
3.4 Myotherapy treatments are provided in accordance with client needs and the practice’s time, cost and quality specifications |
3.5 Quality procedures are utilised to address practice needs and client requirements |
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Element: |
4. Establish and manage financial control of the myotherapy practice |
Performance Criteria: |
4.1 Systems for financial management and reporting are established that adhere to legal and business requirements |
4.2 Financial advisers are consulted, where necessary, to endure financial viability and compliance |
4.3 Budgets are prepared appropriate to the desired practice performance outcomes |
4.4 Actual income and expenditure are checked against budgets at regular identified intervals and adjustments are made to address deviations, as required |
4.5 Appropriate financial reports are prepared and submitted to relevant bodies, as and when required |
4.6 Budget and financial information is analysed and interpreted to monitor business performance |
4.7 Contingency plans are developed to accommodate possible shortfalls in funding and resourcing |
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Element: |
5. Interact with health professionals and the health system |
Performance Criteria: |
5.1 Health care systems and services are identified which are relevant to the myotherapy practice |
5.2 Current and accurate information about other health care services is collected for use with clients |
5.3 Effective relationships are established with workers from different sectors and levels of the healthcare industry |
5.4 Professional networks are utilised to maintain current knowledge of the health system relating to myotherapy |
5.5 Referrals are made to other professional health services based on client needs and assessment indications |
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Element: |
6. Maintain legal and ethical compliance |
Performance Criteria: |
6.1 Information required for legal compliance of a myotherapy practice is researched and interpreted |
6.2 Risks, penalties and consequence of legal non-compliance are identified |
6.3 The ethical framework that applies to a myotherapy practice is clarified and adhered to |
6.4 The ethical responsibilities of the practice to health care colleagues, clients and the broader community are determined |
6.5 Relevant information is disseminated on the need for legal and ethical compliance to all members of the myotherapy practice |
6.6 Legal and ethical compliance is monitored on an ongoing basis and immediate corrective action is taken for any non-compliance that is identified |
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Element: |
7. Evaluate the practice's performance |
Performance Criteria: |
7.1 Client satisfaction and operational targets are regularly monitored to ensure optimum business performance |
7.2 Systems and structures are reviewed to more effectively support the practise’s performance |
7.3 Operating problems are investigated and analysed to establish causes and prompt corrective action is taken |
7.4 Policies and procedures are amended to incorporate corrective actions |
7.5 The business plan is reviewed and amended, as required, to maintain business viability |
7.6 Proposed changes are clearly recorded to aid future planning |
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Learning Outcomes
Please refer to the Elements of competency.
Details of Learning Activities
Classes will be delivered within the form face-to-face class time, online delivery, and external Activator lectures/events and through one-to-one pier coaching with class teacher.
Teaching Schedule
Date |
Class & Activities |
14th Feb |
Introduction to course, S.W.O.T & business objectives |
21st Feb |
Business plan zoom-in |
28th Feb |
Online - Models of communication |
7th Mar |
Business plan meetings |
14th Mar |
Business plan meetings |
21st Mar |
Online – Communication within the myotherapy industry |
28th Mar |
CEO talks with:
Myotherapy Association Australia (MAA)
Massage & Myotherapy Australia
Activator tour
|
4th Apr |
Branding, networking and marketing mix |
11th Apr |
Online – Boundaries & people skills |
18th Apr |
Record keeping and managing information |
25th Apr |
Mid-semester break |
2nd May |
Building & managing client relationships |
9th May |
Managing, employing, training and motivating staff |
16th May |
Motivational interviewing |
23rd May |
Online – Boundaries & people skills |
30th May |
Networking & specialisation |
6th Jun |
Business plan review workshop |
13th Jun |
Facilitate workplace meeting |
20th Jun |
Resubmissions |
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assessment may consist of written tests, in class activities, presentations & written reports.
Assessment Tasks
Task 1 |
Assessment 1:
Business plan review
|
To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.
Assessment Tasks
Business plan review: 6th June 2019 submitted via Canvas
You will be given the tools to undertake a review process of a business structure most suited to a myotherapy practice. For further information please refer to the assessment tool located within the assignments tab on canvas
Assessment Matrix
Course Overview: Access Course Overview