Course Title: Manage human resources in a community sector organisation

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: EMPL7033C

Course Title: Manage human resources in a community sector organisation

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C0044 - Graduate Diploma of Community Sector Management

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the knowledge and skill required to undertake the management of people within an organisation. The skills described in this unit may be applied across a range of community work contexts.

This unit is delivered and assessed with CHCORG610B: Manage change in a Community Sector organisation and CHCADMIN604B: Manage the finance accounts, resources of an organisation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG605B Manage human resources in a community sector organisation


1.Manage staff recruitment

Performance Criteria:

1.1 Analyse and prioritise human resource needs for organisation involved in community work and/or services
1.2 Implement recruitment processes in line with organisation needs, resources and relevant legislation
1.3 Screen applications and conduct interviews to select appropriate applicants against identified criteria
1.4 Provide induction and initiate performance planning in line with requirements of organisation and work role


2.Manage staff development

Performance Criteria:

2.1 Establish systems and policies to support development of human resources to address issues in organisation development, change management, workforce planning and career management
2.2 Analyse organisation and staff needs and resources as a basis for identifying staff development priorities and strategies
2.3 Use benchmarking, strategic networking and research processes to anticipate ongoing staff development needs
2.4 Establish and maintain strategic networks with similar and associated organisations
2.5 Establish and maintain partnership arrangements with relevant providers of learning and development programs
2.6 Monitor social, political and economic trends or events which may impact the organisation's development strategies and respond appropriately


3.Manage human resource issues in a community services workplace

Performance Criteria:

3.1 Manage financial and payroll issues relating to recruitment
3.2 Manage financial and payroll issues relating to staff development
3.3 Manage industrial relations issues in line with organisation's policies and procedures and legislative / regulatory requirements
3.4 Address stress management as an ongoing issue in the community services workplace
3.5 Manage contract work in the community services environment
3.6 Manage complex work groups and teams, including multi-disciplinary, multi-organisation and government/non-government combinations


4.Manage the workforce strategy

Performance Criteria:

4.1 Identify current capabilities and skill set within the workforce
4.2 Develop strategy to address gaps and desired future state of workforce
4.3 Guide staff development processes to address identified workforce development strategies and succession planning needs
4.4 Develop and implement projects to address gaps and desired future state of workforce

Learning Outcomes

Upon successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

Essential learning activities will take place during a series of 1 day workshops. You will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
• Analysis of current case studies
• Self- reflection exercises
• Discussion groups relating to theoretical and practice-based topics
• Problem based activities

Reflecting on your own work content is a significant aspect of this course, and you will be given opportunities during the workshops to discuss and think about your practice.

All courses and learning activities will be supported and complemented by RMIT’s learning management tool “blackboard”. You will be required to participate in on line learning activities each month using the discussion board forum.

Teaching Schedule

There are 10 workshops scheduled for this program. This course is taught and assessed together with CHCORG610B: Manage change in a Community Sector organisation and CHCADMIN604B: Manage the finance accounts, resources of an organisation and will be covered in detail in workshops 7, 8 and 9

Workshop Date Class Content Unit(s) of competency and elements
7 August 2015

  Workforce development
• HR strategy and planning and link to org wide plans
• Recruitment
• Development
• HR Issues 

 Ensuring daily org practice covers:
• Duty of care
• Ethical behavior
• Principles of natural justice

• Budget plan
• Funding and income– monetary/ in kind
• Contracts/reporting
• Financial reports – P&L and Balance sheets
• Managing Resources – human and physical – systems, procedures, records
• Monitoring resource usage
• Auditing processes

Managing change
• Principles and practices of change management theory
• Linking change theory to practice – importance of reviewing org policy fits stakeholder needs
• Responding to community changes and trends
• Importance of community consultation strategies


CHCORG610B: Manage change in a Community Sector organisation 

CHCADMIN604B: Manage the finance accounts, resources of an organisation

CHCORG605B: Manage human resources in a community sector organisation

8 September 2015
9 October 2015

Learning Resources

Prescribed Texts


Other Resources

Additional resources will also be available in the learning management tool “Blackboard”. A set of readings will be made available to you prior to each workshop. A list of program specific resources, including journals and texts that may support you in the program, can also be found on the link to the RMIT library in “Blackboard”.

GUSS Skills Central ( is a site developed specifically for students in the School of Global, Urban and Social Studies at RMIT. It provides links to a range of resources for supporting student work on assessments and negotiating university studies more generally.

Overview of Assessment

Assessment will include a written assessment  and blackboard discussion.

Assessment Tasks

This course is assessed by completion of the following tasks:

  • A blackboard discussion identifying a human resource issue that you have dealt with and how it was resolved.
  • A written report identifying current staff capabilities, identifying gaps and workforce development strategies.

Full details of these tasks can be found on the Blackboard shell for the program.

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant course. These are available from the Program Co-ordinator.

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview