Course Title: Apply effective case management practice
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: HWSS5717C
Course Title: Apply effective case management practice
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C0045 - Vocational Graduate Certificate in Community Services Practice(Client assessment & case management)
Course Contact : Bronwyn Tanti
Course Contact Phone: +61 3 9925 9079
Course Contact Email:bronwyn.tanti@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This course describes the knowledge and skills required to undertake complex case management. This unit may apply to work in a range of community sector contexts.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCM703A Apply effective case management practice |
Element: |
4.Develop plan of action to address identified priorities |
Performance Criteria: |
4.1Use client-identified goals and needs assessment as basis for developing and agreeing plan of action |
Element: |
2.Identify and document complex client needs |
Performance Criteria: |
2.1In conjunction with person, identify their needs as a basis for planning an intervention and identifying appropriate resources |
Element: |
5.Monitor implementation of client care plan |
Performance Criteria: |
5.1Regularly monitor planned services, support and resources against client-identified goals to ensure effective implementation of their care plan |
Element: |
6.Evaluate client outcomes |
Performance Criteria: |
6.1Undertake periodic reassessment and evaluation of outcomes against expected outcomes with reference to available evidence |
Element: |
1.Initiate complex case management process |
Performance Criteria: |
1.1Confirm eligibility of persons for case management by matching client profile against service criteria |
Element: |
3.Identify and consider possible solutions to complex issues |
Performance Criteria: |
3.1Identify complex legal and ethical issues and questions pertaining to aspects of case management and resolve in line with organisation guidelines and regulatory requirements or seek appropriate resources to assist with their resolution as required |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
You will be involved in learning activities in a day long workshop. Activities will include group discussions, critique of reading material and self-reflection exercises. Reflecting on your own work context is a significant aspect of this course, and you will be given opportunities during the workshop to discuss and think about your practice.
Teaching Schedule
There are 10 workshops scheduled for this program. Workshop 4 covers this unit. | ||||
Workshop | Title | Date | Explanatory Notes | Unit(s) of Competency |
4 | Case management of complex cases, | May 2014 | This workshop explores knowledge and skills required to plan care for clients through provision of services and resources aimed at maximising and enhancing their independence and quality of life. Complex situations to be explored include unemployment, financial distress, homelessness, or drug or alcohol misuse, disability, mental health, child abuse and domestic violence. |
CHCCM702B: Implement goal directed care planning (E1, E2, E3, E4, E5, E6 and E7)
|
Learning Resources
Prescribed Texts
None prescribed |
References
Other Resources
A set of readings will be made available to you prior to each workshop. Additional resources will also be available in the learning management tool ‘Blackboard’.
Overview of Assessment
Assessment for this course is based on a written case plan for a client.
Assessment Tasks
CLUSTERING
This unit has been clustered (grouped) for assessment. For this unit CHCCM703A – Apply effective case management practice you will be required to complete the relevant sections of one assessment tasks as described below:
Case Plan Task: for this course you will be required to write a case plan for a client. Your case plan will outline goals, objectives, activities to achieve goals, timelines and responsibilities, and others involved. You will need to describe and critique how you undertook the initial and ongoing client assessments, from the first stage of determining eligibility, priority and need for services as part of a case management process or as part of an assessment service.
Further details of how assessment tasks are mapped to individual units of competency are available from the Program Coordinator.
Assessment Matrix
The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. These are available from the Program Coordinator. This program in delivered in accordance with competency-based assessment, grades include:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview