Course Title: Work effectively with older people

Part A: Course Overview

Program: C3262

Course Title: Work effectively with older people

Portfolio: DSC

Nominal Hours: 30.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace


Bundoora Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Course Contact: Susan Russell

Course Contact Phone: +61 3 99254637

Course Contact Email:

Course Description

This unit describes the skills and knowledge required by the worker to perform work that reflects understanding of the structure and profile of the residential aged care sector and key issues facing older people in the community.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not Applicable

National Competency Codes and Titles

National Element Code & Title:

CHCAC318A Work effectively with older people


Apply understanding of changes associated with ageing.

Apply understanding of physical and psychosocial aspects of ageing.

Apply understanding of the home and community care sector.

Apply understanding of the structure and profile of the residential aged care sector.

Deliver services within a quality framework.

Demonstrate commitment to the philosophy of 'positive ageig'.

Support the older person who is experiencing loss and grief.

Support the rights and intrests of the older person.

Learning Outcomes

The worker will confidently demonstrate the basic knowledge and application of the quality principles and accreditation standards in aged care and home and community care, they will have an understanding of the ageing demographics and the contemporary issues facing older people in the community.  They will also have acquired foundation knowledge of common physiological, chronic and age-related conditions such as; arthritis, depression, diabetes, frailty and deconditioning, heart and lung disease, incontinence, neurological disorders, skin disorders including skin cancer, stroke and vascular disease.  They will be able to demonstrate the understanding of the impact of ’normal’ ageing of the older person within a non-ageist and accepting attitude. To be able to apply the principles of access, equity and client rights when working in an aged care sector. The worker will be able to recognise signs of deteriorating health and function and refer to the supervisor and appropriate health professional.

Overview of Assessment

Assessments for this unit will be implemented by observation within a workplace environment and will be supervised by a trained staff member. Case studies and scenario analysis will be conducted with in the class room environment as well as  questionnaires. However assessments are subject to change in view of suitability at time of assessment, at least one of the mentioned will be implemented.