Course Title: Conduct workplace communication

Part A: Course Overview

Program: C3320 Certificate III in Carpentry

Course Title: Conduct workplace communication

Portfolio: Vocational Education

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Important Information:

Nil

Course Contact: Program Manager

Course Contact Phone: +61 3 9925 4468

Course Contact Email: vehs@rmit.edu.au

Course Description

This unit of competency specifies the outcomes required to communicate effectively with other workers in a construction workplace environment. It includes gathering, conveying and receiving information through verbal and written forms of communication.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Nil

National Competency Codes and Titles

National Element Code & Title:	CPCCCM1014A Conduct workplace communication
Elements:	1. Gather, convey and receive information. 2. Carry out face-to-face routine communication. 3. Apply visual communication. 4. Participate in simple on-site meeting processes.

Learning Outcomes

Element	Chapter Reference	Content reference	Relevant Worksheets and Questions (by chapter)
Gather, convey and receive information.	Chapter 4: Workplace Communication	Gather, convey and receive through verbal communication Gather, convey and receive through written	Worksheet 1 Q1, 2, 3, 4, 5, 6, 7, 8 Student activity 4.1 Student activity 4.2 Worksheet 2 Q1, 2, 3, 4, 5, 6 Worksheet 3 Q1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Carry out face-to-face routine communication.	Chapter 4: Workplace Communication	Gather, convey and receive through verbal communication Gather, convey and receive through written communication	Worksheet 1 Q1, 2, 3, 4, 5, 6, 7, 8 Student activity 4.1 Student activity 4.2 Worksheet 2 Q1, 2, 3, 4, 5, 6 Worksheet 3 Q1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Apply visual communication.	Chapter 4: Workplace Communication	Gather, convey and receive through verbal communication Gather, convey and receive through written communication	Worksheet 1 Q1, 2, 3, 4, 5, 6, 7, 8 Student activity 4.1 Student activity 4.2 Worksheet 2 Q1, 2, 3, 4, 5, 6 Worksheet 3 Q1, 2, 3, 4, 5, 6, 7, 8, 9, 10
Participate in simple on-site meeting processes.	Chapter 4: Workplace Communication	On-site meetings	Student activity 4.4 Worksheet 4

Overview of Assessment

This unit of competency specifies the outcomes required to read and interpret plans and specifications relevant to construction operations. It includes the identification of types of plans and drawings and their functions, the recognition of commonly used symbols and abbreviations, the identification of key features and specifications on a site plan, the comprehension of written job specifications and the recognition of document