Course Title: Work collaboratively in the ICT industry
Part B: Course Detail
Teaching Period: Term1 2025
Course Code: GEDU6202C
Course Title: Work collaboratively in the ICT industry
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
Please check your Canvas course shell closer to the course start date to see if this course requires mandatory in-person attendance.
The delivery method of the course might have to change quickly in response to changes in course requirements. It is advisable for students to keep in contact with their teachers regarding in-person course attendance.
School: 520T Future Technologies
Campus: City Campus
Program: C4410 - Certificate IV in Information Technology
Course Contact: Haroon Bhutta
Course Contact Phone: +61 3 9925 4612
Course Contact Email: haroon.bhutta@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This course will provide you with the skills and knowledge required to work collaboratively in virtual Information and Communications (ICT) team environments to achieve organisational objectives. It includes contributing to performance and capability within teams, participating in team activities, exchanging knowledge and skills and providing support to team members.
This course is clustered for delivery and assessment with the following unit:
ICTPMG411 - Support small scale ICT projects
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTICT443 Work collaboratively in the ICT industry |
Element: |
1. Identify team protocols requirements for working collaboratively in a virtual environment |
Performance Criteria: |
1.1 Identify team protocols for virtual ways of working, including cyber safety protocol 1.2 Identify communication tools and technology available to support teams working collaboratively in virtual environments 1.3 Determine roles and responsibilities of team members according to team communication protocols 1.4 Determine areas to improve team protocols for working collaboratively in a virtual environment |
Element: |
2. Develop protocols to work collaboratively in a virtual environment |
Performance Criteria: |
2.1 Review technology utilised to support teams working collaboratively in virtual environments 2.2 Develop protocols to share knowledge collaboratively in a virtual environment according to work details and team objectives 2.3 Develop cyber security protocols in accordance with organisational cyber security procedures |
Element: |
3. Review compliance with protocols to work collaboratively in a virtual environment |
Performance Criteria: |
3.1 Review protocols utilised to support teams working collaboratively in virtual environments 3.2 Seek feedback from relevant personnel on team communication practices according to working collaboratively in virtual environments protocols 3.3 Determine improvements to future work protocols in virtual environments |
Learning Outcomes
On successful completion of this course the candidate will demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.
Details of Learning Activities
- Online lectures and exercises.
- Class (face-to-face) practical demonstrations and discussions.
- Analytical thinking for ICT projects includes initiating, planning, executing, monitoring/controlling, and closing phases.
- Extensive research work for different ICT projects execution.
- Individual project tasks, and discussions.
- Group project demonstration tasks and discussions
Teaching Schedule
Week |
Date |
Topic |
Assessment / Learning Activities |
Week #1 |
10-16 February |
1. Introduction to project management
2. Basic project management concepts and terms |
|
Week #2 |
17-23 February |
1. Project teams and team communication
2. Collaborative / Teamwork |
Task 2 – Project 1 – Released Week #2 / Due Week #5 |
Week #3 |
24 February - 2 March |
1. Project Charter |
Task 1 – Quiz 1 – Released Week #3 / Due Week #8 |
Week #4 |
3-9 March |
1. Project Lifecycle, Management Methods and Tools |
|
Wee #5 |
10-16 March |
1. Identify Stakeholders and gather requirements
2. Assumptions and constraints |
Task 2 – Project 1 – Due Week #5 |
Week #6 |
17-23 March |
Project Scope |
|
Week #7 |
24-30 March |
1. Define activities & understanding WBS
2. Creating a GANTT Chart |
Task 3 – Project 2 – (Phase 1, 2 & 3 – Released Week #7) / Due Week #11, 13 & 15 respectively |
Week #8 |
31 March - 6 April |
1. Risk Management |
Task 1 – Quiz 1 – Due Week #8 |
Week #9 |
7-13 April |
Catchup session from week #1-week #8 specially, discussing regarding previous and coming assessments’ queries |
Task 1 – Quiz 2 – Released Week #9 / Due Week #13 |
Week #10 |
14-20 April |
1. Collaboration Tools and Protocols |
|
|
21-27 April |
Mid-semester break |
|
Week #11 |
28 April - 4 May |
1. Managing a Project and Budgeting |
Task 3 – Project 2 – (Phase 1) – Due Week #11 |
Week #12 |
5-11 May |
1. IMPORTANT: Practical Assessment Discussion & Group Formation (Task 3 – Project 2 – Phase 3) |
|
Week #13 |
12-18 May |
1. SLA (Service Level Agreement) |
Task 1 – Quiz 2 – Due Week #13
Task 3 – Project 2 – (Phase 2) – Due Week #13 |
Week #14 |
19-25 May |
1. Closing a project
2. Train end users |
Task 3 – Project 2 – (Phase 3) – Demonstration Due Week #14 |
Week #15 |
26 May - 1 June |
Course & assessment feedback |
Task 3 – Project 2 – (Phase 3) – Demonstration & Document – Due Week #15 |
Week #16 |
2-8 June |
Course & assessment feedback |
|
Week #17 |
9-15 June |
Re-submission if required |
|
Week #18 |
16-22 June |
Re-submission if required |
*Please note that this timeline is subject to change based on semester requirements. We recommend checking your Canvas course shell regularly to stay updated with the latest schedule.
Student directed hours involve completing activities such as reading online resources, assignments, individual student/teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours.
Learning Resources
Prescribed Texts
References
Other Resources
The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:
The Learning Lab:
https://www.rmit.edu.au/students/study-support/learning-lab
The Study Support Hub:
https://www.rmit.edu.au/students/study-support/study-support-hub
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.
Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
Students must pass each of the following assessments to demonstrate competency:
1. Assessment Task 1 - Knowledge Quizzes
Quiz #1
Quiz #2
2. Assessment Task 2 (Project) - Practical & Written Assessment Task (Individual)
3. Assessment Task 3 (Project) - Practical & Written Assessment Task (Individual & Group)
Phase #1
Phase #2
Phase #3
Assessment Matrix
Other Information
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:• Relevant
• Current
• Satisfies the learning/competency outcomes of the course
To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit
Study and Learning Support:RMIT University Library provides free study support services and resources to help you build your academic skills.
Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:
• Assignment writing, thesis writing and study skills advice
• Math and science developmental support and advice
• English language development
Equitable Learning Services (ELS):
The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.
ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.
To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning
Extensions and Special Consideration
Extensions:
• Extensions are available for unforeseen circumstances of a short-term nature.
• Applications must be submitted to the school at least one working day before the due date of the assessment.
• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)
Special Consideration:
• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website.
Plagiarism:Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Other Information:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview