Course Title: Implement and troubleshoot enterprise routers and switches
Part B: Course Detail
Teaching Period: Term1 2025
Course Code: ISYS7595C
Course Title: Implement and troubleshoot enterprise routers and switches
Important Information:
Please note that this course may have compulsory in-person attendance requirements for some teaching activities.
Please check your Canvas course shell closer to the course start date to see if this course requires mandatory in-person attendance.
The delivery method of the course might have to change quickly in response to changes in course requirements. It is advisable for students to keep in contact with their teachers regarding in-person course attendance.
School: 520T Future Technologies
Campus: City Campus
Program: C4410 - Certificate IV in Information Technology
Course Contact: Martin Tran
Course Contact Phone: +61 3 9925 4612
Course Contact Email: martin.tran@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Rudy Drew
Building 57, level 5
Nominal Hours: 100
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will gain the skills and knowledge required to determine customer needs, use information communication technologies (ICT) to meet network requirements, rectify equipment errors and create appropriate workplace documentation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
ICTTEN419 Implement and troubleshoot enterprise routers and switches |
Element: |
1 Prepare for implementation of network routers and switches |
Performance Criteria: |
1.1. Prepare for given job according to WHS and environmental requirements with appropriate personnel1.2 Identify safety hazards and implement risk control measures in consultation with appropriate personnel1.3 Determin the nature and scope of network routers, network switches and network resources from job briefs or appropriate personnel1.4 Select and obtain network services and network application requirments according to enterprise procedures1.5 Obtain idnetified operating instructions, manuals, hardware and software testing methodologies1.6 Consult appropriate personnel to ensure the task is coordinated effectively with others involved at the worksite |
Element: |
2 Implement network switches and routers |
Performance Criteria: |
2.1 Configure routers ads switches according to manufacturer specifications and enterprise procedures2.2. Determine network addressing scheme for network connectivity and verify using calculations2.3 Activate and verify WAN links to provide network connectivity2.4 Enable network services and network applications to the network to complete network connectivity process2.5 setup traffic access and filtering according to enterprise procedures |
Element: |
3 Troubleshoot network switches and routers |
Performance Criteria: |
3.1 Monitor network perrofmance and isolate faults using diagnostic and analysis tools.3.2 Troubleshoot network and internet connectivity according to manufcaturers specificiations and enterprise procedures |
Element: |
4 Document configuration and troubleshooting records |
Performance Criteria: |
4.1 Restore worksite to safe condition according to established safety procedures4.2 Record and store essential implementation information according to enterprise procedures4.3 Notify appropriate personnel of completion of the task according to enterprise procedures |
Learning Outcomes
On successful completion of this course the candidate will demonstrate the skills and knowledge required to demonstrate competency to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.
Details of Learning Activities
During the semester you will do activities that allow you to satisfactorily achieve competency in the course requirements.
The instructions and resources for these activities will be available on Canvas
These activities include:
*lab activities using a software package called Packet Tracer
*lab activities using Cisco hardware
*weekly Lectorials
*some online quizzes
*study using a list of Reading resources including internet references and You Tube links
Teaching Schedule
The proposed teaching schedule for ICTTEN419 is detailed below:
Week |
Topics & Activities |
Assessment |
|
1,2 1 17-23 February |
Logical and Physical Topologies VLANs Switch management |
Induction Survey Start work on AT2 Product Start work on AT1 Practical |
|
3 24 February to 2nd March |
IVR, InterVLAN Routing
|
Continue work on AT1 Practical Continue work on AT2 Product |
|
4 3 -9 March |
Switchport security, dhcp for multiple pools
|
Continue work on AT1 Practical Continue work on AT2 Product |
|
5 10 -16 March |
Network Applications - web, dhcp, dns, logging
|
Continue work on AT1 Practical Continue work on AT2 Product |
|
6 17 -23 March |
WAN links, Dynamic Routing- especially OSPF, Default Routing |
Continue work on AT1 Practical Continue work on AT2 Product |
|
7 24 -30 March Easter break?? |
NAT, Selecting Devices - routers |
Continue work on AT1 Practical Continue work on AT2 Product |
|
8 31 March - 6 April |
Standard ACLs |
Continue work on AT1 Practical Continue work on AT2 Product |
|
9 7-13 April |
Subnetting
|
Continue work on AT1 Practical Continue work on AT2 Product |
|
10 14-20 April 18April is public holiday Term break 18 April -27 April |
VLSM Troubleshooting |
Continue work on AT1 Practical Continue work on AT2 Product |
|
11 28 April to 4 May |
Record Management, backup network files
|
Continue work on AT1 Practical Continue work on AT2 Product
|
|
12 5 to 11 May |
WHS, Other topics |
Continue work on AT1 Practical Continue work on AT2 Product |
|
13 12 to 18 May |
Practical assessment - complete this work
|
Complete AT1 |
|
14 19 to 25 May |
Product assessment - complete this work
|
Complete AT2 |
|
15 26 May to 1 June |
Knowledge assessment - attempt revision quizzes thenn attempt the assessed online quizzes
|
Work on AT3 |
|
16 2-8 June |
Knowledge assessment - complete this work
|
Complete AT3 |
|
17 9-15 June 9 June is a public holiday |
Resubmission - if necessary and approved
|
|
|
18 16-20 June |
Resubmission - if necessary and approved |
*Please note that this timeline is subject to change based on semester requirements. We recommend checking your Canvas course shell regularly to stay updated with the latest schedule.
Student directed hours involve completing activities such as reading online resources, assignments, individual student/teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours.
Learning Resources
Prescribed Texts
References
Other Resources
Cisco Networking Academy www.netacad.com
You will need laptop with charger for each class
- Windows laptops we do recommend an i5 or better machine with a minimum 16 GB of RAM.
- Macs you will need 16 GB of RAM to run a virtual machine
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.
Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
Students must pass each of the following assessments to demonstrate competency:
Assessment One: Practical Assessment
Assessment Two: Product Assessment
Assessment Three: Knowledge Assessment
You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates
Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did not Submit for Assessment
Assessment Matrix
| Element | Practical Assessment | Product Assessment | Knowledge Assessment |
| 1. Prepare for implementation of network routers and switches | X | ||
|
2 Implement network switches and routers |
X | ||
| 3 Troubleshoot network switches and routers | X | X | |
| 4 Document configuration and troubleshooting records | X | X |
Other Information
Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:• Relevant
• Current
• Satisfies the learning/competency outcomes of the course
To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit
Study and Learning Support:RMIT University Library provides free study support services and resources to help you build your academic skills.
Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:
• Assignment writing, thesis writing and study skills advice
• Math and science developmental support and advice
• English language development
Equitable Learning Services (ELS):
The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.
ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.
To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning
Extensions and Special Consideration
Extensions:
• Extensions are available for unforeseen circumstances of a short-term nature.
• Applications must be submitted to the school at least one working day before the due date of the assessment.
• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)
Special Consideration:
• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website.
Plagiarism:Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.
Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Email Communication:
All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.
Course Overview: Access Course Overview