Course Title: Ensure team effectiveness
Part B: Course Detail
Teaching Period: Term1 2015
Course Code: EMPL5897C
Course Title: Ensure team effectiveness
School: 650T Vocational Business Education
Campus: City Campus
Program: C5221 - Diploma of Business Administration
Course Contact : Sylvia Baroutis
Course Contact Phone: +61 3 9925 5469
Course Contact Email:sylvia.baroutis@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Hazel Sims
9925 1316
Nominal Hours: 60
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
This unit describes the performance outcomes, skills and knowledge required to facilitate all aspects of teamwork within the organisation. It involves taking a leadership role in the development of team plans, leading and facilitating teamwork and actively engaging with the management of the organisation.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBWOR502B Ensure team effectiveness |
Element: |
1. Establish team performance plan |
Performance Criteria: |
1.1. Consult team members to establish a common understanding of team purpose, roles, responsibilities and accountabilities in accordance with organisational goals, plans and objectives |
Element: |
2. Develop and facilitate team cohesion |
Performance Criteria: |
2.1. Develop strategies to ensure team members have input into planning, decision making and operational aspects of work team |
Element: |
3. Facilitate teamwork |
Performance Criteria: |
3.1. Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes |
Element: |
4. Liaise with stakeholders |
Performance Criteria: |
4.1. Establish and maintain open communication processes with all stakeholders |
Learning Outcomes
Details of Learning Activities
Your team is to plan to make the Conference Event held this semester a sustainable event, using as little carbon as possible. Your team will research ways to make the event "green" and apply your learning to creating a carbon neutral event. Assign a Team Leader as early as possible. Your learning is action based and you will apply theory to practice.
Some learning activities will include a self-directed learning approach such as reading the textbook prior to class. Working cohesively with your team is essential to your learning experience. Apart from this fact you will learn from workplace research, library assignments, fieldwork and work placements.
Teaching Schedule
Week | Week Commencing | Content | Assessment |
Induction Session Prior to training commencement a program level induction session will be conducted that comprises the following: • Program overview and requirements • My RMIT/Blackboard • Overview of assessment requirements • Pre-Training Review including: Recognition of Prior Learning and Credit Transfers, Assessment of current skills and knowledge • Competency/Grading Criteria • Plagiarism • Appeals • Extensions • Feedback • Privacy • Submission requirements • Resubmission policy • Where to get support • Student Responsibilities |
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1 |
9 February | Introduction to the course including: |
Task 1: The project brief including Parts A, B, C, D. All parts must be attempted and graded as CA to be deemed competent in this course. |
2 |
16 February |
TOPICS: Critical Aspects of assessment. Corporate Social Responsibility as a fundraising method. Green Event Ideas. How does an event become a team building opportunity? How does an event become sustainable/green? The changing work environment - Chapter 1 Develop team principles Why do we work in teams? Understanding sustainability: visit www.sustainability.vic.gov.au see also EPA: www.epa.vic.gov.au/our-work/publications/publication/2007/october/1181 The operating environment: Chapter 2
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3 |
23 February |
Topic: Establish team performance plan, open communication theory The informal organisation: Chapter 4 Establish team roles/goals/KPI’s
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Excursion: Daiso! QV Building Melbourne |
4 |
2 March |
Topics: Establish team performance plan, identify and liaise with stakeholders Building effective work teams: Chapter 13 Stages in team development Research Group behaviour, strategies for mentoring and coaching to informally guide and instruct team members, issue resolution, strategies for gaining consensus |
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5 | 9 March |
Topics: Establish team performance plan Assigning Work and Delegating Duties: Chapter 12
Communication skills to explain team goals, to address team conflict and to build an environment of trust, planning and organisational skills to keep team on track and focussed on work outcomes |
Part A Due
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6 |
16 March |
Topic: Develop and facilitate team cohesion Leading non-traditional teams: Chapter 14 Leadership theory and practice
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7 |
23 March |
Topic: Develop and facilitate team cohesion Chapter 23: Managing for sustainability
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Part B Due |
8 | 30 March |
Topic: Facilitate teamwork Unlocking peak performance: Chapter 11 Team activity: dynamics and cohesion; Roles people play and their associated strength |
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2-8 April 8-10 April |
Mid-Semester Break includes 3-6 April Good Friday and Easter Monday. online |
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9 |
13 April |
Topic: Facilitate teamwork What’s working and what’s not - and why.
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10 |
20 April |
Topic: Facilitate teamwork, problemsolving activities - nominal group technique Chapter 23: Managing for sustainability Develop and facilitate team cohesion
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11 |
27 April |
Topics: Conference Facilitate teamwork Liaise with stakeholders Encourage team members and individuals to participate in and to take responsibility for team activities, including communication processes |
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12
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4 May |
Topics: Develop and facilitate team cohesion Stakeholder management Communication theory; Processes and Systems
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Part C Due
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13 |
11 May | Placement. |
Work Integrated Learning |
14
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18 May |
Placement. |
Work Integrated Learning |
15
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25 May |
Topic: Liaise with stakeholders Liaising with stakeholders to achieve team outcome. Evaluate and take necessary corrective action regarding unresolved issues regarding stakeholder requirements.
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Part D Due
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16
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1 June | Feedback and review. | |
17 | 8 June | Interviews/Re-submissions if required |
Learning Resources
Prescribed Texts
Management Theory and Practice: 5th ed, Kris Cole, Pearson. |
References
Other Resources
Overview of Assessment
Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical assessments, problem solving exercises, direct observation of actual and simulated work practice, presentation of portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work based or course activities.
Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.
Assessment Tasks
Critical Aspects:
Evidence of the following is essential:
1. That a range of techniques that can be used to build work teams, strengthen communications in the team and resolve issues.
2. Methods for engaging with stakeholders and obtaining advice from outside the work team, to ensure team is focussed and on track.
3. Knowledge of group behaviour.
The student must demonstrate competence in all elements to be deemed competent in this unit.
TASK 1
Team Project Brief:
Task 1 consists of four parts. You will receive feedback and a grade for each part during the semester. Using the marking guide in myRMIT you will play an active role in your team in developing within your team what’s new in terms of sustainability for events and report on your own progress, ask questions, share information and for problem-solving and ideas-generating discussion. Your team will bring its ideas progressively responding to Parts A-D over the semester to make the Conference Carbon Neutral. Note that an event can be carbon offset by fundraising for a sustainable charity as a renewable approach to purchasing carbon credits in business operations. Due dates see above schedule.
Assessment Tasks
This is a team assessment. Your individual contribution is assessment. Your team and you must achieve CA grade for all 4 parts of Task 1 to be deemed competent in this course. Feedback on your individual work and team work is given in class, weekly.
Submission Requirements
You should:
• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days. More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: More Information: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide:
• You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
• You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
• After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
The grading is according to the following criteria:
1. LEVEL OF INDEPENDENCE, INITIATIVE, ENTERPRISE AND PERFORMANCE OF WORK TASK
You will show that you can work autonomously and in a group, demonstrating your knowledge of group theory and applying strong interpersonal skills. You will be able to schedule strategies and make your contribution to the team within the required deadline. You will be noticeably involved in all activities, excursion, team meetings, collation of assessment work.
2. DEMONSTRATED BREADTH OF UNDERPINNING KNOWLEDGE AND A WILLINGNESS TO CONTINUE LEARNING
You will plan for your learning needs in order to meet the team requirements described in the Task 1. You will apply theory to practice drawing from the textbook and applying it to your situation of creating a Green Sustainable Conference. You will follow legislative and regulatory requirements to ensure the safety and security of the organisation’s (your team/RMIT/stakeholders) information. You will be noticeably involved in all activities, excursion, Team meetings, and collation of assessment work.
3. TECHNIQUES & PROCESSES, TECHNOLOGY SKILLS AND PROBLEM SOLVING
Your business documents will be presented professionally and the content organised logically and its appearance is outstanding showing superior command of English. Your documents will be free of formatting errors. You will anticipate problems and solve them using a risk management and contingency approach. You will demonstrate your research skills as a group, innovating for a "Green Sustainable Conference". You will be noticeably involved in all activities, Team meetings, collation of assessment work.
4. WORK ORGANISATION, PLANNING AND SELF MANAGEMENT
You will not miss any deadlines, allocate resources and ensure organisational requirements are met. You will collect, collate and analyse appropriate information storing data in the RMIT business system. You will strategise to meet client/stakeholder needs. You will manage communications effectively through excellent time management and organisational skills. You will be noticeably involved in all activities, Excursion, Team meetings, collation of assessment work.
5. COMMUNICATION, PEOPLE NETWORKING, LANGUAGE AND INTERPERSONAL SKILLS AND TEAMWORK
You will be able to compose specific written plans, set goals, prioritise goals and schedule your carbon neutral strategies, narrowing your focus and delegating tasks in order to get the team goals met. You will describe accurately the topic addressed (sustainable events). You will be noticeably involved in all activities, Excursion, Team meetings, collation of assessment work.
Final Grades table:
CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Assessment Matrix
Course Overview: Access Course Overview