Course Title: Apply quality system and continuous improvement processes
Part B: Course Detail
Teaching Period: Term2 2013
Course Code: MIET6280C
Course Title: Apply quality system and continuous improvement processes
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5283 - Diploma of Laboratory Technology (Pathology Testing)
Course Contact: Namrita Kaul
Course Contact Phone: +61 3 9925 4309
Course Contact Email: namrita.kaul@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Namrita Kaul
Tel No: 99254309
namrita.kadalbajoo@rmit.edu.au
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Completion of 1st year courses
Course Description
This unit of competency covers the exercise of good laboratory practice and effective participation in quality improvement teams. Personnel are required to ensure the quality and integrity of their own work and detect non-conformances and work with others to suggest improvements in productivity and quality.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
MSL934002A Apply quality system and continuous improvement processes |
Element: |
1. Satisfy quality system requirements in daily work |
Performance Criteria: |
1.1. Access information on quality system requirements for own job function |
Element: |
2. Analyse opportunities for corrective and/or optimisation action |
Performance Criteria: |
2.1. Compare current work practices, procedures and process or equipment performance with requirements and/or historical data or records |
Element: |
3. Recommend corrective and/or optimisation actions |
Performance Criteria: |
3.1. Analyse causes to predict likely impacts of changes and decide on the appropriate actions |
Element: |
4. Participate in the implementation of recommended actions |
Performance Criteria: |
4.1. Implement approved actions and monitor performance following changes to evaluate results |
Element: |
5. Participate in the development of continuous improvement strategies |
Performance Criteria: |
5.1. Review all relevant features of work practice to identify possible contributing factors leading to sub-optimal performance |
Learning Outcomes
Outlined in the competencies
Details of Learning Activities
• Online learning material
• Online learning activities
• Online assessment tasks/quizzes
Class room activities/peer group learning through discussion board(myRMIT Studies)
Teaching Schedule
Date | ||
8th July |
Introduction, Meaning of quality, Basics of quality and quality system Meaning of QA, QC and QM and role of Quality in a Laboratory |
|
15th July
|
Standards, codes, procedures and/or enterprise requirements Various organisations and their roles in managing quality in a laboratory |
|
22nd July
|
Safety in a laboratory, QC procedures, measurements and parameters, accuracy and precision, bias, range of acceptance, OHS and environmental management requirements | |
29th July
|
Document and data control in a laboratory Sustainable energy principles and work practices |
|
5th August
|
QC and Non-conformance, Budgeting and Stock control | |
12th August |
Audits – Internal and External | |
19th August |
Review of Basic Statistics, QC tools, Introduction to Control Charts, , Mid sem revision |
|
26th August |
Mid Sem Exams | |
2nd Sept |
Statistics in QC, Levey-Jennings Charts | |
9th Sept |
Reporting and Problem solving techniques. | |
16th Sept |
More on Control Charts X-bar Charts, R-Charts |
|
23rd Sept |
Student Vacation | |
30th Sept |
Continue with (Xbar, Rcharts) | |
7th Oct |
Cusum Charts, QC Tools, Moving Average and Range Charts | |
14th Oct |
Ishikawa Charts and Pareto Charts, PDCA cycle | |
21st Oct |
Definitions/Terminology used in QC Staff management, Ethics and Legalities Revision Week |
|
28th Oct |
Exam week |
Learning Resources
Prescribed Texts
References
Class room handouts and online resources will be provided throughout the semester. |
Other Resources
Overview of Assessment
The participant must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
Assessment will incorporate a variety of methods including technical requirements documentation, in class exercises, quizzes, and presentations. Participants are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.
Assessment Tasks
To successfully complete this module, you need to pass, on average, each type of assessment (tests, reports, assignments)
1. Quality Systems in laboratories
(online activity #1) 22nd July 5% weightage
2. Mid sem exam 26th August 30% weightage
3. Project and Presentation 30th Sept 10% weightage
4. Activity on Control Charts, using Minitab 14th Oct 10% weightage
5. Discussion Forum Ongoing participation ongoing 10% weightage
6. End Sem Exam 28th October 30% weightage
Assessment Matrix
Course Overview: Access Course Overview