Course Title: Communicate in the workplace
Part A: Course Overview
Program: C5287 Diploma of Printing and Graphic Arts (Management/Sales)
Course Title: Communicate in the workplace
Portfolio: DSC Portfolio Office
Nominal Hours: 30
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Contact: Garry Amy
Course Contact Phone: +61 3 9925 4819
Course Contact Email: design.tafe@rmit.edu.au
Course Description
This unit describes the performance outcomes, skills and knowledge required to participate in clear and logical workplace communication including, written and spoken communication
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
ICPSU262C Communicate in the workplace |
Elements: |
1. Convey and handle information 2. Give and follow simple routine instructions 3. Participate in small informal work groups 4. Interact with clients |
Learning Outcomes
This unit covers the basic communication skills required to function effectively in the workplace.
Overview of Assessment
Evidence of the ability to:
• communicating clearly and precisely in a manner suitable to the work environment
• demonstrate an ability to find and use information relevant to the task from a variety of information sources
• written documents and oral reports and reports from colleagues
• evidence for assessment may be gathered from assessment of the unit of competency alone or through an integrated assessment activity.