Course Title: Apply effective communication skills in nursing practice
Part B: Course Detail
Teaching Period: Term1 2016
Course Code: NURS5266C
Course Title: Apply effective communication skills in nursing practice
School: 155T Vocational Health and Sciences
Campus: City Campus
Program: C5313 - Diploma of Nursing (Enrolled-Division 2 Nursing)
Course Contact: Leeanne Mond
Course Contact Phone: +61 3 9925 4837
Course Contact Email: leeanne.mond@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Pam Maher
Program Coordinator
email: Pamela.Maher@rmit.edu.au
Ph: +61 03 99254299
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This competency unit describes the skills and knowledge required for effective communication in complex communication situations and its application to nursing practice; the function and purpose of small groups; meeting procedures; and the dynamics of group work and evaluation as a tool for continuous improvement.
The unit is co-delivered with conjunction with HLTEN515B Implement and monitor nursing care for older together with HLTEN511B Provide Nursing care for Clients requiring Palliative care.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
HLTEN502B Apply effective communication skills in nursing practice |
Element: |
1. Use effective communication skills in complex situations |
Element: |
2. Deliver complex information effectively |
Element: |
3. Identify and address actual and potential constraints to communication |
Element: |
4. Evaluate effectiveness of communication in complicated situations |
Element: |
5. Use information technology |
Element: |
6. Lead small group discussions |
Element: |
7. Give and receive feedback for performance improvement |
Element: |
8. Use the principles and processes of open disclosure effectively |
Learning Outcomes
These are described in the elements.
Details of Learning Activities
Classroom teacher delivery
Group work
Self directed learning
Research
Laboratory work
Completion of workbooks
Assignments
Clinical Placement (100% compulsory Attendance)
Teaching Schedule
Lesson 1 Effective Communication
Lesson 2 Roles of Healthcare
Lesson 3 Conflict resolution
Lesson 4 Open Disclosure
Lesson 5 Formation of Assessment Questionnaire
Lesson 6 Theory of Ageing
Lesson 7 Disease Process
Lesson 8 Activities of Daily Living
Lesson 9 Older Client
Lesson 10 Care Planning
Lesson 11 ACFI
Lesson 12 Complex
Lesson 13 Group Care plan Discussion
Lesson 14 Dementia
Lesson 15 Recognise the needs of Palliative client
Lesson 16 Symptoms of palliative care
Lesson 17 Loss and grief
Lesson 18 Last Rites
Lesson 18A Pain and end of life
Lab 1: Computer Lab (Correct nursing uniforms must be worn in all Clinical labs)
Lab 2 : Part A. ADL’s Part 2. Nutrition
Lab 3: Massage
Lab 4: Handover
Lab 5: Pain and Last rite
Learning Resources
Prescribed Texts
Kozier and Erb's, Fundamentals of Nursing,(2014) 3rd Ed. Pearson:Australia (3 book set) |
References
Other Resources
Library
Professional Journals
www.humanservices.gov.au/customer
Overview of Assessment
The underpinning knowledge and skills for this competency will be assessed via the following methods
- Classroom Activities
- Clinical Placement
- Written Assignment
Assessment Tasks
Assessment in this course include HLTEN511B and HLTEN515B and includes:
Assessment 1: Interview a Resident during Clinical Placement - Written Reflection
Assessment 2: Group work - Video Presentation of Palliative topic
Assessment 3: This course is also assessed through clinical Practice
Each assessment will be deemed Satisfactory or Not Satisfactory
In order to be assessed as Competent in the cluster, you must be assessed as Satisfactory in ALL assessments
You are expected to attend all classes, Compulsory Labs and Compulsory Clinical Placement
Assessment Matrix
See assessment matrix on Blackboard
Other Information
Recognition of prior learning (RPL) is available for this course. Refer: http://www1.rmit.edu.au/students/enrolment/credit?ga=1.178075110.253031288.1420502972
Re submission of Assessment
Re submission of written work for students who have attempted to undertake assessment and attended all lab session may be given a further opportunity to demonstrate competency.
Re submission may be granted on the recommendation of the teacher to the program coordinator.
Practical assessment may have a second attempt only.
Please refer to the RMIT assessment policies for special consideration, extensions of time, equitable assessment arrangements and future assessment adjustments: www.rmit.edu.au/browse:ID=ad)oagg9uc111 (unresolved)
Plagiarism
Plagiarism is a form of cheating in assessment and may occur in oral, written or visual presentations. It is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is your own.
Turnitin
Turnitin is an online service, into which teachers and students submit student assignments into a large database. The text of a student assignment, or whatever else has been uploaded, is retained in the database.
Refer RMIT policy http://rmit.edu.au/students/academic-integrity
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