Course Title: Support clients in decision-making processes
Part B: Course Detail
Teaching Period: Term2 2014
Course Code: HWSS6001C
Course Title: Support clients in decision-making processes
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C5330 - Diploma of Community Services Work
Course Contact : Zaina Nehme
Course Contact Phone: +61 3 9925 4552
Course Contact Email:zainaindira.nehme@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Julian Silverman: +61 3 9925 4578
Anne Fitzpatrick: +61 3 9925 0329
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This course describes the knowledge and skills required to support clients in planning a course of action. The basic counselling skills described in this course are intended for application in the context of delivering a range of community services. Assessment may require additional knowledge specific to a particular community services or health sector.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCSL507B Support clients in decision-making processes |
Element: |
1. Assist clients in clarifying their aims and requirements |
Performance Criteria: |
1.1 Clearly explain to clients the policy on record-keeping and confidentiality |
Element: |
2. Enable clients to explore possible courses of action |
Performance Criteria: |
2.1 Explore with clients factors which could influence the preference for and ability to achieve a course of action |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
All courses and learning activities will be supported and complemented by RMIT’s learning management tool "Blackboard". Other essential learning activities will take place during the workshops, and you will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
- Role plays
- Case study discussion
- Questions and answers
- Group work
- Completion of assessment tools
Teaching Schedule
This course will be delivered over 7 full day sessions. The delivery schedule is below:
Class | Topic | Content | Units and elemenets of competency |
1 | Background knowledge of the counseling process |
|
CHCSL501A E1. Use a structured approach to counseling E2. Establish the nature of the helping profession |
2 | Self-awareness |
|
CHCSL501A E1. Use a structured approach to counseling E3. Confirm the appropriateness of the helping professions |
3 | Ethics, organisational policies and procedures |
|
CHCSL501A
E2. Establish the nature of the helping profession CHCSL507B |
4 | Communication skills within a counseling framework |
|
CHCSL501A E1. Use a structured approach to counseling E2. Establish the nature of the helping profession E3. Confirm the appropriateness of the helping professions CHCSL507B |
5 | The counseling relationship |
|
CHCSL501A E1. Use a structured approach to counseling E2. Establish the nature of the helping profession
|
6 | Procedures and policies |
|
CHCSL507B E1. Assist clients in clarifying their aims and requirements E2. Enable client to explore possible courses of action |
7 | Applying counseling skills |
|
CHCSL501A E1. Use a structured approach to counseling E2. Establish the nature of the helping profession E3. Confirm the appropriateness of the helping professions CHCSL507B |
Learning Resources
Prescribed Texts
No textbook required. |
References
Other Resources
You will be provided with the resources and tools for learning in this course. This resources will also be available through Blackboard. You will also have access to the resources in the library.
Overview of Assessment
Assessment for this course is ongoing and consists of progress reports based on a case study and participation in a role play where you will demonstrations counselling micro skills techniques.
Assessment Tasks
CLUSTERING
This course has been clustered (grouped) for assessment with the course CHCCSL501A Work within a structured counselling framework. For this course (CHCCSL507B Support clients with decision-making processes) you will be required to complete the relevant sections of the assessment tasks as described below:
Case Study: This task is designed to capture your understanding of how to support a client, who may be experiencing complex issues within a structured counselling framework. This support will be provided as the client moves through different stages and encounters different issues in her life. Each stage will become available to you through handouts and via Blackboard at pre-determined intervals. You will be required to document the support provided to the client at the level required, you will also need to demonstrate newly acquired counselling skills in group and one on one sessions. This major assessment task unfolds across the sessions.
Reflective Journal: The reflective journal is a written record of your experiences during the year – in-class and practical placement. It is an opportunity to reflect on what is observed and learned and, most importantly, how this learning informs and supports your practice.
Note: Further details of how assessment tasks are mapped to individual units of competency are available from the Program Coordinator.
Assessment Matrix
This program in delivered in accordance with competency-based assessment, grades include:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview