Course Title: Support clients in decision-making processes
Part A: Course Overview
Program: C5334 Diploma of Community Services (Financial counselling)
Course Title: Support clients in decision-making processes
Portfolio: DSC Portfolio Office
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Contact: Jo Wallwork
Course Contact Phone: +61 3 9925 3983
Course Contact Email: mary-josephine.wallwork@rmit.edu.au
Course Description
This unit describes the skills and knowledge required to develop a structured approach to counselling using advanced and specialised communication skills. The counselling skills developed within this cluster will be considered in a financial counselling context.
This course addresses four (4) units of competency:
- Work within a structured counselling framework CHCCSL501A
- Apply specialist interpersonal and counselling interview skills CHCCSL502A
- Facilitate the counselling relationship CHCCSL503B
- Support counselling clients in decision-making processes CHCCSL507B
These four units are delivered and assessed together.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None.
National Competency Codes and Titles
National Element Code & Title: |
CHCCSL507B Support clients in decision-making processes |
Elements: |
E1. Assist clients in clarifying their aims and requirements 1.1 Clearly explain to clients the policy on record-keeping and confidentiality E2. Enable clients to explore possible courses of action 2.1 Explore with clients factors which could influence the preference for and ability to achieve a course of action |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to use specialised communication skills within a counselling process. You will be able to use a structured approach to establish the counselling process; work with clients to clarify goals, options, and courses of action; and manage the counselling process to its conclusion.
Overview of Assessment
Your knowledge and understanding of course content is assessed through:
- Practical demonstration of skills
- Case study scenarios
- Written assignments/questions