Course Title: Match ICT needs with the strategic direction of the enterprise

Part A: Course Overview

Program: C5341 Diploma of Information Technology

Course Title: Match ICT needs with the strategic direction of the enterprise

Portfolio: Vocational Education

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.


Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet

Term1 2017,
Term2 2017,
Term1 2018,
Term2 2018,
Term1 2019,
Term2 2019

Course Contact: Val Christou

Course Contact Phone: +61 3 9925 5076

Course Contact Email:

Course Description

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) services meet current and future internal operational enterprise requirements.

It applies to individuals whose responsibilities may include maintaining and supporting critical infrastructure for objectives in small-to-medium sized organisations.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICTICT511 Match ICT needs with the strategic direction of the enterprise


1. Evaluate current business strategy

2. Evaluate effect of changes

3. Develop action plans

Learning Outcomes

Overview of Assessment

In order to achieve competency in this unit, you must provide:

Performance Evidence

Evidence of the ability to:

  • access and analyse relevant information on changes to technology and resources
  • analyse strategic plans to determine future technology needs
  • monitor resource use and cost-efficiency and effectiveness of technology
  • develop and document action plan detailing standards, targets, timelines and implementation methods. 

Knowledge Evidence

To complete the unit requirements safely and effectively, you must:

  • identify methods of analysis and planning approaches to technical problems and management requirements
  • assess and document the hardware platform used by the organisation and network, and the subsequent security guidelines required
  • explain current system functionality to forecast for planning
  • identify and specify operating systems supported by the organisation to forecast for planning
  • compare competing and complementary internal and external operating environments
  • identify and assess technology and product directions for evaluating and forecasting vendor and technology trends.

 Assessment Conditions

Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the general information and communications technology (ICT) industry, and include access to:

  • a site where ICT needs and strategic directions of the enterprise may be coordinated
  • detailed information relating to a business strategic plan
  • information on a range of ICT business solutions.

You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed. Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.