Course Title: Engage with health professionals and the health system

Part B: Course Detail

Teaching Period: Term1 2024

Course Code: EMPL7095C

Course Title: Engage with health professionals and the health system

Important Information:

Please note that this course may have compulsory in-person attendance requirements for some teaching activities.  

To participate in any RMIT course in-person activities or assessment, you will need to comply with RMIT vaccination requirements which are applicable during the duration of the course. This RMIT requirement includes being vaccinated against COVID-19 or holding a valid medical exemption.  

Please read this RMIT Enrolment Procedure as it has important information regarding COVID vaccination and your study at RMIT:  

Please read the Student website for additional requirements of in-person attendance:  


Please check your Canvas course shell closer to when the course starts to see if this course requires mandatory in-person attendance. The delivery method of the course might have to change quickly in response to changes in the local state/national directive regarding in-person course attendance.  

School: 535T Social Care and Health

Campus: City Campus

Program: C5357 - Diploma of Remedial Massage

Course Contact: Toby Glennon

Course Contact Phone: 03 9925 0320

Course Contact Email:

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit.

Course Description

This unit describes the skills and knowledge required to work within the health care system and engage effectively with other health professionals, including writing referral reports.

This unit applies to individuals working in health or community services who work autonomously with clients in the provision of service.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP005 Engage with health professionals and the health system


1. Use health care systems and services

Performance Criteria:

1.1 Identify health care systems and services with links to own practice

1.2 Research and maintain information about other health services to support own practice

1.3 Offer current and accurate information about other health care services

1.4 Provide clear and accurate information to clients about their financial and eligibility issues

1.5 Identify and use opportunities to maintain, extend and update knowledge


2. Interact with health professionals

Performance Criteria:

2.1 Establish effective relationships with workers from different sectors and levels of the industry according to work role

2.2 Use accepted industry language and terminology when sharing information

2.3 Work collaboratively to both seek and share information


3. Make referrals to health professionals

Performance Criteria:

3.1 Determine need for referral to other professional health services based on client needs and assessment indications

3.2 Clearly communicate the need for referral to the client and explain rationale

3.3 Ensure referral occurs with consent of client and within confidentiality standards

3.4 Write referral report, including clear and accurate information about results of own testing or assessment

3.5 Structure information logically, using language that will be understood by the report recipient

3.6 Make recommendations within scope of own practice and expertise

Learning Outcomes

Please refer to the Elements of Competency.

Details of Learning Activities

This course will be delivered face to face on campus and will include some of the following activities:

- class exercises to review discussions/lectures  

- practical demonstrations in studio  

- Blog/Wiki or other online discussion and participation  

- analysis/critique of relevant reading material  

- seminars/workshops  

- design activities or projects  

- group projects  

- peer learning  

- guest lecture/presentation  

- class presentations  

- group discussion  

- research  

- independent project-based work  

- group activities/projects  

- ‘workshopping’ of student projects including peer/lecturer feedback  

- visits to galleries and events  

- practical placement  

- simulated workplace activities

Teaching Schedule

Module 4 - Multidisciplinary team 

Assessment Task 2 - Client referrals due

Week 15


Module 5 - Industry Expectations 


Week 16


Revision  Assessment Task 1 - Research and engage with the industry due

Note: While all course content in this schedule will be covered, the weekly order may change depending on class needs and availability of speakers and resources.  


Learning Resources

Prescribed Texts


Other Resources

The University Library has extensive resources and provides subject specialist expertise, research advice, help with referencing and support through:  

The Learning Lab  

The Study Support Hub  

English for uni workshops

Overview of Assessment

To be deemed competent you must demonstrate an understanding of all aspects required of the competency. Assessment methods have been designed to measure your achievement of each competency in a flexible manner over multiple tasks.


Assessment Task 1 - Client referral 

Assessment Task 2 - Online quiz

Assessment Task 3 - Group presentation 

Assessment Tasks

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.   

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.  


Every task must be completed satisfactorily for competence to be achieved. Unless otherwise advised you must submit all work via the RMIT issued assessment tool which is located in Canvas for you to populate. 


Resubmissions are at the discretion of the teacher and/or coordinator. Please see below statement under Resubmission 

You should refer to the assessment brief which is available through Canvas for full assessment criteria and due dates 

Assessment 1 - Research and engage with industry (Please refer to canvas for due date)


For further information on the quiz and what is required to be deemed satisfactory, please log into Canvas and click on to the assignment tab.    


Assessment 2 – Client referrals (Please refer to canvas for due date)


For further information on the client referral assignment and what is required to be deemed satisfactory, please log into Canvas and click on to the assignment tab


Results that apply to courses that are delivered and assessed in accordance with competency-based assessment are:  

CA: Competency Achieved  
NYC: Not Yet Competent  
DNS: Did not Submit for Assessment  




  You will be given two (2) attempts for each assessment to demonstrate the required skills. If a student does not submit an assessment on the first date provided however submits on the resubmission date this submission will be the only attempt allowed. 


 A supplementary assessment can only be offered after discussions between teacher and the Program Coordinator and is not automatic.  Supplementary assessments are at the discretion of the Program Coordinator and Program Manager after a conversation is had by the teacher, Program Coordinator and Program Manager. A supplementary assessment will take into account class attendance( 80-100% requirement), interaction within class and communication with the class teacher.

Assessment Matrix

The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These mapping documents are available through Program Administration if required

Other Information



Your learning experience will involve class-based teaching, discussion, demonstration and practical exercises.   


It is strongly advised and expected that you attend all timetabled sessions. This will allow you to engage in the required learning activities, ensuring you the maximum opportunity to complete this course successfully.  


If you attend late to a lab/clinic/practical teaching session you must wait to be allowed entrance to the lab/clinic as this can pose a WHS issue, especially if specialised equipment is being used and demonstrated. Teachers are permitted to not allow you to use equipment if formal training has been missed, if this happens you must request a meeting with the teacher and program coordinator to discuss moving forward. 


If you miss an assessment or assessable practical class you need to apply for special consideration. The special consideration department will ask you to provide a medical certificate or give other evidence to support your request. Once Special consideration has been applied for the students will wait for the results and then contact their teacher on the outcome of the result 


Information about your studies:  

You can access My Studies through the RMIT website for information about timetables, important dates, assessment dates, results and progress, Canvas etc.  


Extensions of time for submission of assessable work: 

If you are prevented from submitting an assessment on time by circumstances outside your control you may apply for an extension of up to seven (7) calendar days in writing (email) to your teacher and Program Coordinator one working day BEFORE the due date. Please provide evidence  and /or valid reasonings why you were unable to complete the submission on time within this email. Extensions cannot be guaranteed if evidence or valid reasons are not given. Eligibility criteria for application and the form is available from the link: 

Where an extension of greater than seven days is needed, you must apply for special consideration. 

Special consideration: 

If due to illness or other unforeseen circumstance, you are unable to attend on the due date of an assessment (e.g. test, examination, oral, etc.), you may submit an application for special consideration within 5 working days of the due date. If special consideration is granted, you will be given the opportunity to complete/repeat the assessment task at a later date. For advice on this application please visit or speak to your Program Coordinator. 

Academic Integrity and Plagiarism:   

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.  


Credit Transfer and Recognition of Prior Learning:   

Credit transfer is the recognition of previously completed formal learning (an officially accredited qualification).  

Recognition of Prior Learning (RPL) is an assessment process that allows you to demonstrate competence using the skills you have gained through experience in the workplace, voluntary work, informal or formal training or other life experiences.    

Please speak to your teacher if you wish to discuss applying for Credit Transfer or RPL for the unit(s) of competency addressed in this course.  


Course Overview: Access Course Overview