Course Title: Reflect on and improve own professional practice

Part B: Course Detail

Teaching Period: Term1 2020

Course Code: EMPL7098C

Course Title: Reflect on and improve own professional practice

School: 375T Vocational Design and Social Context

Campus: City Campus

Program: C5360 - Diploma of Financial Counselling

Course Contact: Jo Wallwork

Course Contact Phone: +61 3 9925 3983

Course Contact Email: mary-josephine.wallwork@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This course describes the skills and knowledge required to evaluate and enhance own practice through processes of reflection and ongoing professional development.

This course is clustered with four (4) other courses:

  • CHCFIN001 Facilitate the financial counselling process
  • CHCFIN002 Identify and apply technical information to assist clients with financial issues
  • CHCFIN003 Develop and use financial counselling tools and techniques
  • CHCLEG002 Interpret and use legal information

These five courses are delivered and assessed together.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCPRP003 Reflect on and improve own professional practice

Element:

E1. Reflect on own practice

Performance Criteria:

1.1 Undertake self-evaluation in conjunction with supervisors and/or peers

1.2 Reflect on and recognise the effect of values, beliefs and behaviour in practice

1.3 Share two-way, open and evaluative feedback with co-workers or peers

1.4 Actively seek and reflect on feedback from clients, organisations or other relevant sources

Element:

E2. Enhance own practice

Performance Criteria:

2.1 Determine improvements needed based on own evaluation and feedback from others

2.2 Identify potential support networks both internal and external to the organisation

2.3 Seek specialist advice or further training where need is identified

2.4 Recognise requirements for self-care and identify requirements for additional support

2.5 Devise, document and implement a self development plan that sets realistic goals and targets

Element:

E3. Facilitate ongoing professional development

Performance Criteria:

3.1 Access and review information on current and emerging industry developments and use these to improve practice

3.2 Assess and confirm own practice against ethical and legal requirements and opportunities

3.3 Identify and engage with opportunities to extend and expand own expertise

3.4 Regularly participate in review processes as a commitment to upgrading skills and knowledge

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements. By applying these skills and this knowledge, you will be able to initiate your own personal development plan in order to be pro-active in your own professional development. This will include practices of reflection, and a good understanding of supervisory practices.


Details of Learning Activities

In-class activities:

  • teacher directed group activities/projects
  • peer teaching
  • group discussion
  • class exercises to review discussions/lectures
  • role play activities
  Out-of-class activities:
  • independent project based work
  • online and other research
  • independent study


Teaching Schedule

 workshop one Consent Ethical considerations conflict of interest appropriateness of FC for client, i.e., is client seeing the right person? Introduce FCA Code of Ethical Conduct Role – client’s expectations Role & responsibilities of both client and FC Referrals – (this will be picked up further and in other units) Legal requirements – such as confidentiality Discussion of WIL placement, how/why this is assessed, what assessment activities for WIL  
 workshop 2     How to collect financial information and other relevant information Examine and analyse information/client material Contracts Highlight important features of financial position Assist client to identify areas for action Client’ s legal rights and responsibilities Assessing a client’s issue/s Options (including debt) Documentation (legal) Debt and debt recovery Introduction: credit reporting (students access own credit report) consequences of options for clients - credit report Consumer Law CALC
 workshop 3   Developing Action Plans/Debt Recovery and EDR (CALC for Debt Collection & Going to Court for a Debt) How to identify the need for legal advice Options Consumer protection and legal rights Introduce Reflective practice
 workshop 4   Consumer Law (CALC) and Fines Infringement Court/Special Circumstances Bankruptcy – AFSA Debt agreements Options/actions Resources and Referral Finding and managing resources Appropriate resources for client (referrals)
 workshop 5   Credit Law – Case Studies and Assessment Going to court for a debt Credit Law/Other areas of law (CALC) and Bankruptcy (AFSA) National Hardship Register Courts Process – Small Claims: where do clients go/ who attends this/ Home repossession Court Reflective practice
 workshop 6   Ongoing Support/Reflective Practice/Resources and WIRE Micro-finance: Good Shepherd to present re NILS, STEP UP,
 workshop 7  Review
 workshop 8  Final assessment activities - in-class
 workshop 9  Final assessment activities - in-class


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Your knowledge and skills are assessed through:

  • an applied project
  • online quiz/knowledge questions.


Assessment Tasks

This course is assessed in accordance with competency-based assessment. To demonstrate competency in this course you will need to complete the following assessment tasks  to a satisfactory standard. You will receive feedback from the teacher when you have completed the  assessment tasks. You should refer to the assessment plan which is available on Canvas for details of each assessment  task and for detailed assessment criteria. Assessment Task 1: Written Questions Assessment Task 2: Case studies and Written Questions Assessment Task 3: Case studies and Written Questions Assessment Task 4: Short answer questions and Case studies                                                                                               Assessment Task 5: Case studies and Written Questions Assessment Task 6:Written Questions Assessment Task 7:Written Questions Assessment Task 8: Personal Development Plan  Assessment Task 9: Role play simulation and Group work activities


Assessment Matrix

 Assessment Matrix: The assessment matrix demonstrates alignment of assessment tasks with the relevant unit of competency. These matrices are available with the assessment tasks on Canvas.

 

Other Information

Please refer to the RMIT student page for extensive information about study support, assessment, extensions, appeals and a range of other matters: rmit.edu.au/students

Course Overview: Access Course Overview