Course Title: Match ICT needs with the strategic direction of the organisation

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: BUSM8864C

Course Title: Match ICT needs with the strategic direction of the organisation

Important Information:

Please note that this course may include compulsory in-person attendance requirements for some or all teaching activities.

It is recommended that you check your Canvas course shell closer to the course start date for details about any mandatory in-person attendance requirements.

Please be aware that the course delivery method may need to change quickly in response to evolving course requirements. Students must maintain regular communication with their teachers to stay informed about any updates.

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Jyoti Sharma

Course Contact Phone: +61 3 9925 4612

Course Contact Email: jyoti.sharma@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	ICTICT517 Match ICT needs with the strategic direction of the organisation
Element:	1. Evaluate current strategic plan and propose changes
Performance Criteria:	1.1 Analyse and document current strategic plan of organisation against industry environment and organisational objectives 1.2 Determine and document current state of ICT systems and practices in organisation 1.3 Compare strategic plan objectives and current state of ICT to determine ICT gaps, improvement opportunities, and proposed changes 1.4 Report on proposed changes, gaps and improvement opportunities to superior
Element:	2. Evaluate effect of changes
Performance Criteria:	2.1 Evaluate impact of proposed changes to ICT systems and products against strategic objectives of organisation 2.2 Evaluate the difficulty of implementing proposed changes to ICT systems and products 2.3 Prioritise proposed changes to refine opportunities and assist in scheduling implementation 2.4 Document evaluation process and provide to superior for feedback
Element:	3. Plan implementation of changes
Performance Criteria:	3.1 Develop action plan to implement proposed changes including prioritised schedule and consistency with organisational policy and procedures 3.2 Detail standards, targets and implementation methods in action plan 3.3 Provide action plan to superior for feedback and approval

Learning Outcomes

On successful completion of this course the candidate will demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.

Details of Learning Activities

This unit describes the skills and knowledge required to ensure information and communications technology (ICT) products and systems match the strategic direction of the organisation.

It applies to individuals whose responsibilities may include improving, evaluating, acquiring, maintaining and supporting ICT for organisations.

Each module will include online lectures, supporting documents, and both internal and external links. Knowledge Quizzes (KQ) are incorporated throughout the course to help develop the necessary skills for completing the course projects. These quizzes must be completed according to the instructions given by your class teacher. Please note that KQs are not graded assignments and do not contribute to your overall assessment.

Teaching Schedule

Week	Date	Topic	Assessment / Learning activities
1	14-20 July	Introduction to the course
ICT Needs, ICT Initiatives and strategic Direction
2	21-27 July	Strategic Planning, SWOT Analysis, Internal and External Analysis
Assessment Groups
3	28 July - 3 August	Strategic Evaluation	Assessment 3 - Integrated Project Released
Evaluation methods for strategic methods
Analysis and planning approaches in technical problem solving
Evaluation tools for internal ICT systems analysis
4	4 - 10 August	Knowledge Assessment - Task 1 - Discussion	Knowledge Assessment - Task 1 - Released
5	11 - 17 August	Trend Analysis	Knowledge Assessment - Task 1 - Due on 18 August 2025 - 11.59pm
Significance of Trend Analysis
Significance of identifying emerging system and product trends for the organisation
Diverse ways to identify current and emerging system and product trends
Align ICT initiatives with strategic direction of the organisation
Significance of aligning ICT initiatives with strategic direction of an organisation
6	18 - 24 August	ICT Goals
RMIT Goals
ICT Needs
Understanding ICT Needs
ICT requirements in education
7	25 - 31 August	Tech at the edge: Trends reshaping the future of IT and business
The Future of ICT Service Operations in 2024: Key Insights and Predictions
Driving Innovation across four pillars
The Future of Technology in Education: What to Expect
	1 - 7 September		Mid-Semester Break
8	8 - 14 September	The Future of Technology in Education: What to Expect
Knowledge Verification
Tools & Solutions for Modern Education
Cohort based learning
Student-led learning provides
9	15 - 21 September	Assessment Submission	Assessment 3 - Integrated Project - TASK 1 - Due on 22 September, 2025 - 11.59 pm
10	22 - 28 September	Key areas to consider for a smooth implementation
Project Governance
Aligning projects to business outcomes
Implementation Strategy
11	29 September - 5 October	Current ICT practices, Transforming ICT gaps in opportunities
12	6 - 12 October	Implementation strategies and Common Challenges	Assessment 3 - Task 2 - Due on 13 October 2025, 11.59pm
13	13 - 19 October	Organisation Culture and Monitoring Progress of ICT initiatives / Presentation	Knowledge Assessment 2- Released
14	20 - 26 October	Presentation Week	Assessment 3 - Task 3/Presentation - Due on 27 October 2025, 11.59 pm
15	27 October - 2 November	Key Points Discussion and Presentation	Knowledge Assessment - Due on 3 November 2025, 11.59 pm
16	3 - 9 November	Presentation
17	10 - 16 November	Resubmissions
18	17 - 23 November	Resubmissions

Learning Resources

Prescribed Texts

References

Other Resources

There is no specified Text Book required for this course. You will need laptop with charger for each class .

You may also refer to various media, websites, textbooks and e-books as indicated in Canvas

Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.

Full assessment briefs will be provided and can be found on CANVAS.

Assessment Tasks

The assessment is conducted in both theoretical and practical aspects of the course according to the performance criteria set in the National Training Package. Assessment may incorporate a variety of methods including written/oral activities and demonstration of practical skills to the relevant industry standards. Participants are advised that they are likely to be asked to personally demonstrate their assessment activities to their teacher/assessor. Feedback will be provided throughout the course. To successfully complete this course you will be required to demonstrate competency in each assessment task detailed under Assessment Tasks:

Assessment 1: Knowledge Assessment

Assessment 2: Knowledge Assessment

Assessment 3: Project

Assessment Matrix

Element	Performance Criteria Covered	Assessment 1	Assessment 2	Assessment 3
1. Evaluate current strategic plan and propose changes	1.1 Analyse and document current strategic plan of organisation against industry environment and organisational objectives			X
	1.2 Determine and document current state of ICT systems and practices in organisation		X	X
	1.3 Compare strategic plan objectives and current state of ICT to determine ICT gaps, improvement opportunities, and proposed changes	X	X	X
	1.4 Report on proposed changes, gaps and improvement opportunities to superior		X	X
2. Evaluate effect of changes	2.1 Evaluate impact of proposed changes to ICT systems and products against strategic objectives of organisation			X
	2.2 Evaluate the difficulty of implementing proposed changes to ICT systems and products		X	X
	2.3 Prioritise proposed changes to refine opportunities and assist in scheduling implementation		X	X
	2.4 Document evaluation process and provide to superior for feedback		X	X
3. Plan implementation of changes	3.1 Develop action plan to implement proposed changes including prioritised schedule and consistency with organisational policy and procedures		X	X
	3.2 Detail standards, targets and implementation methods in action plan			X
	3.3 Provide action plan to superior for feedback and approval			X

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):

You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience, that is:

• Relevant
• Current
• Satisfies the learning/competency outcomes of the course

To find more information about credit transfer and RPL, please refer to the following link: https://www.rmit.edu.au/students/my-course/enrolment/apply-for-credit

Study and Learning Support:

RMIT University Library provides free study support services and resources to help you build your academic skills.

Study and Learning Centre (SLC) provides free learning and academic development advice to you. Services offered by SLC to support your numeracy and literacy skills are:

• Assignment writing, thesis writing and study skills advice
• Math and science developmental support and advice
• English language development

To find more information about Study and Learning Support, please refer to the following link: https://www.rmit.edu.au/students/support-services/study-support

Equitable Learning Services (ELS):

The Equitable Learning Services team (ELS team) supports and creates equal opportunities for students with a disability, long-term illness and/or mental health condition. We also support primary carers.

ELS works in partnership with students to create an Equitable Learning Plan. Your plan is tailored to you, supports your needs and establishes how RMIT can provide ongoing assistance so you can access and participate in your studies. The ELS team can assist you to manage your Equitable Learning Plan.

To find more information about services offered by Equitable Learning Services (ELS), please refer to the following link: https://www.rmit.edu.au/students/support-services/equitable-learning

Extensions and Special Consideration:

Extensions:

• Extensions are available for unforeseen circumstances of a short-term nature.

• Applications must be submitted to the school at least one working day before the due date of the assessment.

• Extensions can be approved for up to 7 days past the due date for an assessment. (Where students need an extension exceeding 7 days, they must instead apply for special consideration.)

Special Consideration:

• An application for special consideration is made in advance of an assessment wherever possible, but will normally be accepted within five working days after the assessment date. For more information, see the Special Consideration page of the RMIT website.

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.
Communication Information:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview