Course Title: Originate and develop concepts

Part B: Course Detail

Teaching Period: Term2 2025

Course Code: GEDU6200C

Course Title: Originate and develop concepts

Important Information:

Please note that this course may include compulsory in-person attendance requirements for some or all teaching activities.

It is recommended that you check your Canvas course shell closer to the course start date for details about any mandatory in-person attendance requirements.

Please be aware that the course delivery method may need to change quickly in response to evolving course requirements. Students must maintain regular communication with their teachers to stay informed about any updates.

School: 520T Future Technologies

Campus: City Campus

Program: C5402 - Diploma of Information Technology

Course Contact: Nisha Kaushal

Course Contact Phone: +61 3 9925 4612

Course Contact Email: nisha.kaushal@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

In this course you will gain the skills and knowledge required to originate and develop concepts for products, programs, processes or services to an operational level.

This course is clustered for delivery and assessment with the following units:

  • ICTICT530 - Design user experience solutions
  • ICTSAS527 - Manage client problems


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBCRT512 Originate and develop concepts

Element:

1. Scope issue

Performance Criteria:

1.1 Select issue to be explored in consultation with relevant personnel

1.2 Assess possible solutions to business issue and identify restrictions according to job role and organisational policy

1.3 Research information on possible solutions to identified issue

1.4 Assess factors affecting viability of possible solutions

Element:

2. Generate and present solutions

Performance Criteria:

2.1 Brainstorm ideas for addressing issue

2.2 Evaluate ideas against identified factors affecting viability

2.3 Compare ideas with best practice examples of similar products or programs or processes or services

2.4 Select and present a solution in relevant format to stakeholders

Element:

3. Refine solutions for implementation

Performance Criteria:

3.1 Seek feedback on ideas from stakeholders

3.2 Respond to questions with substantiated answers

3.3 Document feedback according to organisational requirements

3.4 Refine and finalise solution according to task requirements


Learning Outcomes


On successful completion of this course the candidate will demonstrate the ability to complete the tasks outlined in the elements, performance criteria and foundation skills of this unit.


Details of Learning Activities

This unit describes the skills and knowledge required to design solutions using a user experience (UX) methodology, with the users’ experience at the centre of design. In this unit, a user refers to a customer or client who will interact and use a product, service and/or platform.

The unit applies to those working as business and systems analysts, as well as developers of software, games, websites, applications, products and services. UX design aims to improve, optimize and add value to the users’ experience of a designed solution (product, service or platform).

Each module will include online lectures, supporting documents, and both internal and external links. Some modules will require students to demonstrate prototypes as part of their assessment tasks. Knowledge Quizzes (KQ) are incorporated throughout the course to help develop the necessary skills for completing the course projects. These quizzes must be completed according to the instructions given by your class teacher. Please note that KQs are not graded assignments and do not contribute to your overall assessment.


Teaching Schedule

Semester 2 2025

Week

Topic

Learning Materials and Activities

Assessment Remarks

1

14-20 July

Overview of the course.

Introduction to UX

Lifecycle

Analysis

Introduction to the course

What is UX Design

Research the problem and generate possible solutions to identified issues.

Access factors affecting possible solutions.

2

21-27 July

Analysis

Project 1 Overview

Set data metrics and goals.

Define design success.

Research user groups

Project 1 Released

3

28 July - 3 August

Research and Consultation

Communicating with user group

Developing questions in preparation to interview user groups.

Knowledge Quiz 1 Prep

Learning Activity: Knowledge Quiz 1

4

4-10 August

Interviewing User Groups and Collating Responses

User Groups will be interviewed and then responses will be collected.

5

11-17 August

Design Overview

Personas

Creating a persona for each user group

Identify the pros and cons.

6

18-24 August

Wireframes

Storyboards

Design Framework and Storyboard

7

25-31 August

Implementation

Adobe XD Training

Learning about Adobe XD- part 1

Project Stage 1- Section 4: Implementation (Observational Task through
Checklist in Week 7 and 8)

Mid-semester break

1-7 September

8

8-14 September

Adobe XD Training

Learning about Adobe XD- part 2

Knowledge Quiz 2 Prep

Project Stage 1- Section 4: Implementation (Observational Task through
Checklist in Week 7 and 8)

Learning Activity: Knowledge Quiz 2

9

15-21 September

Testing and Feedback

Gathering feedback, user experience research method, observations, surveys and recommendation

10

22-28 September

26 September-AFL Grand Final public holiday (Friday)

Documentation (Compiling a Report)

Creating reports

Project Stage 1- Section 5: Testing and Feedback (Observational Task through
Checklist provided in Week 7 and 8)

Rectify the issues identified (Update the prototype and then demonstrate it to your teacher)

11

29 September - 5 October

Project 1

Demonstration

Project 1 Due(by the end of this week)

12

6-12 October

Project 2 Overview

SLA

Post Project Support

Creating SLA

UX lifecycle VS SDLC

Project 2 Released

13

13-19 October

Resolution Process

Creating flowchart in resolving SLA issues

Knowledge Quiz 3 Prep

Learning Activity: Knowledge Quiz 3 Released.

Learning Activity: Knowledge Quiz 3

14

20-26 October

Demonstrate: Project Stage 2- Task 6.1- Implement the required changes

Project Stage 2- Task 6.1- Implement the required changes (Observational Task in Week 14)

15

27 October- 2 November

Implementation resolution and reflection

Check implementation by test, prepare report, finally reflect.

Demonstration

Project 2 Due (By this week)

16

3-9 November

4 November-Melbourne Cup Day public holiday (Tuesday)

Project stage 2 assessment feedback.

Feedback

17

10-16 November

Course & assessment feedback. Re-assessment if required

Feedback

18

17-23 November

Course & assessment feedback. Re-assessment if required

Feedback

*Please note that this timeline is subject to change based on semester requirements. We recommend checking your Canvas course shell regularly to stay updated with the latest schedule.

Student directed hours involve completing activities such as reading online resources, assignments, individual student/teacher course-related consultation. Students are required to self-study the learning materials and complete the assigned out of class activities for the scheduled non-teaching hours.


Learning Resources

Prescribed Texts


References


Other Resources

There is no specified Text Book required for this course. You will need laptop with charger for each class

You may also refer to various media, websites, textbooks and e-books as indicated in Canvas


Overview of Assessment

Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises and various types of assessments.

Full assessment briefs will be provided and can be found on CANVAS.


Assessment Tasks

The students must complete the following assessments:

Project 1 Analysis, Design, and Implement

For this assessment task you will need to analyse the problem, research a potential solution, design the solution, implement the solution, and test & seek feedback on the solution.

Project 2 Evaluation, Maintenance & Documentation

For this assessment task you need to plan, implement ICT support and resolution services for at least 2 different client
problems

Students enrolled in Vocational Education and Training qualifications are assessed for Competency. To be assessed as Competent means you have consistently demonstrated the required knowledge and skills at a standard expected in the workplace.

To be assessed as Competent in this course, you will need to complete each assessment task to a satisfactory standard. You will receive feedback from the teacher at the conclusion of each assessment task.


Assessment Matrix

Element

Performance criteria

Assessment

Task 1: Project 1

Assessment

Task 2: Project 2

1. Scope issue

1.1 Select issue to be explored in consultation with relevant personnel

Section1: Task 1

1.2 Assess possible solutions to business issue and identify restrictions according to job role and organisational policy

Section1: Task 2 + 4

1.3 Research information on possible solutions to identified issue

Section1: Task 3

1.4 Assess factors affecting viability of possible solutions

Section1: Task 4

2. Generate and present solutions

2.1 Brainstorm ideas for addressing issue

Section 2: Task 3

2.2 Evaluate ideas against identified factors affecting viability

Section 3: Task 2

2.3 Compare ideas with best practice examples of similar products or programs or processes or services

Section 3: Task 2

2.4 Select and present a solution in relevant format to stakeholders

Section 3: Task 3

3. Refine solutions for implementation

3.1 Seek feedback on ideas from stakeholders

Section 5: Task 1

3.2 Respond to questions with substantiated answers

Section 5: Task 2 + 4

3.3 Document feedback according to organisational requirements

Section 5: Task 2

3.4 Refine and finalise solution according to task requirements

Section 5: Task 3+4

Other Information

Credit Transfer and/or Recognition of Prior Learning (RPL):
You may be eligible for credit towards courses in your program if you have already met the learning/competency outcomes through previous learning and/or industry experience. To be eligible for credit towards a course, you must demonstrate that you have already completed learning and/or gained industry experience that is:

  • Relevant
  • Current
  • Satisfies the learning/competency outcomes of the course

Please refer to http://www.rmit.edu.au/students/enrolment/credit to find more information about credit transfer and RPL

Study and learning Support:

Study and Learning Centre (SLC) provides free learning and academic development advice to you.
Services offered by SLC to support your numeracy and literacy skills are:

  • assignment writing, thesis writing and study skills advice
  • maths and science developmental support and advice
  • English language development

Please Refer http://www.rmit.edu.au/studyandlearningcentre to find more information about Study and learning Support

Apply for credit

If you have undertaken relevant prior study or learning, you can apply for this to count towards your current RMIT program.

Special consideration:

Please Refer http://www.rmit.edu.au/students/specialconsideration to find more information about special consideration

Plagiarism:

Plagiarism is a form of cheating and it is very serious academic offence that may lead to expulsion from the University.

Please Refer: www.rmit.edu.au/academicintegrity to find more information about plagiarism.

Other Information:

All email communications will be sent to your RMIT email address and you must regularly check your RMIT emails.

Course Overview: Access Course Overview