Course Title: Manage project quality
Part B: Course Detail
Teaching Period: Term2 2024
Course Code: BUSM6655C
Course Title: Manage project quality
School: 525T Business & Enterprise
Campus: City Campus
Program: C5405 - Diploma of Project Management
Course Contact: Nick Reynolds
Course Contact Phone: +61399250791
Course Contact Email: nick.reynolds@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Sukant Arora
Nominal Hours: 40
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
None
Course Description
In this course you will learn the skills and knowledge required to manage quality within projects.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBPMG532 Manage project quality |
Element: |
1. Determine quality requirements |
Performance Criteria: |
1.1 Identify quality objectives and standards with input from relevant stakeholders 1.2 Develop quality metrics for the project and any product output in a quality management plan 1.3 Select quality management methods and tools for resolving quality issues 1.4 Consult with project team and stakeholders on quality requirements |
Element: |
2. Implement quality processes |
Performance Criteria: |
2.1 Perform quality assurance audit of project processes for compliance with agreed plans 2.2 Assess quality control of project and product output according to agreed quality specifications 2.3 Identify causes of variance to quality metrics and undertake remedial action 2.4 Maintain a quality management system for timely recording of quality audit data |
Element: |
3. Implement project quality improvements |
Performance Criteria: |
3.1 Review processes and implement agreed changes continually throughout the project life cycle 3.2 Review project outcomes against performance requirements 3.3 Identify and document lessons learned and recommended improvements |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
A range of learning activities is planned for this course, including self-paced research and collaborative-based activities. The collaborative classroom-based activities will include group discussion, group problem-solving activities and opportunities to practice your skills in a simulated business environment. We expect you to participate and contribute to all scheduled learning activities.
Teaching Schedule
Week |
Week Commencing |
Topic |
Assessment / Learning activities |
Week 1 |
15-21 July |
Introduction to the course
Determine quality requirements
|
|
Week 2 |
22-28 July |
Determine quality requirements
|
|
Week 3 |
29 July - 4 August |
Determine quality requirements.
|
AT1A and AT1B Due (Sunday 11:59 PM) |
Week 4 |
5-11 August |
Determine quality requirements
|
|
Week 5 |
12-18 August |
Determine quality requirements
|
AT1C Due (Sunday 11:59 PM) |
Week 6 |
19-25 August |
Determine quality requirements
|
|
Week 7 |
26 August - 1 September |
Determine quality requirements
|
AT1D Due (Sunday 11:59 PM)
|
Mid-Semester Break: 02 to 08 September 2024 | |||
Week 8 |
9-15 September |
Determine quality requirements
|
AT1E and AT1F Due (Sunday 11:59 PM)
|
Week 9 |
16-22 September |
Implement quality process
|
|
Week 10 |
23-29 September |
Implement quality process
|
AT2A and AT2B Due (Sunday 11:59 PM) |
Week 11 |
30 September - 6 October |
Implement project quality improvements
|
|
Week 12 |
7-13 October |
Implement project quality improvements
|
AT2C, AT2D, AT2E and AT2F Due (Sunday 11:59 PM) |
Week 13 |
14-20 October |
Implement quality process
|
|
Week 14 |
21-27 October |
Implement quality process
|
AT3A and AT3B Due (Sunday 11:59 PM) |
Week 15 |
28 October - 3 November |
Course Wrap-up Canvas Discussion and Support |
|
Week 16 |
4-10 November |
Assessment Resubmissions Online Discussion and Support |
|
Weeks 17 | 11-17 November | Assessment Resubmissions | |
Week 18 | 18-24 November | Grade Entry |
Learning Resources
Prescribed Texts
References
Other Resources
Available on Canvas
Overview of Assessment
Assessment for this course is ongoing throughout the semester. Your knowledge and understanding of course content is assessed through participation in class exercises, oral/written presentations and through the application of learned skills and insights. Full assessment briefs will be provided and can be found on CANVAS.
Assessment Tasks
This unit requires you to complete three assessment tasks. You must satisfactorily complete all tasks to achieve competency for this unit. Refer to the teaching schedule for assessment due dates.
Assessment Task |
Assessment Method |
Task Summary |
Assessment Task 1: Project Quality Management Plan |
Project and role-play |
This task consists of six parts: Part A: Review Project Requirements and Email Briefing Report to CBSA MD Part B: Send an email to the CBSA MD with the Briefing Report Attached Part C: Determine Quality Requirements and Document in Project Quality Management Plan Part D: Participate in a Meeting with the Project Team and Managing Director Part E: Prepare Meeting Documents and Update the Quality Management Plan Part F: Attach Documents to an Email to CBSA Managing Director |
Assessment Task 2: Quality Processes Project |
Project |
This task consists of six parts: Part A: Review Documents and Prepare Quality Assurance Audit Report Part B: Prepare an Email to the MD and Attach the QA Audit Report Part C: Prepare Project Change Request and Send to MD for Approval Part D: Send Email to Project Team to Communicate the Approved Change Part E: Send Email to Website Developers for Approval of Change Part F: Send Email to CBSA MD With a Screenshot of Project Folders/Sub-Folders |
Assessment Task 3: Project Quality Management Evaluation |
Project |
This task consists of two parts: Part A: Review Documents and Prepare Project Quality Evaluation Report Part B: Prepare an Email to the MDs and Attach the Project Evaluation Report |
Assessment Matrix
The assessment matrix that maps all the assessments is available on CANVAS.
Other Information
Student support
Your first point of contact for any support needs with your assessments should be your teacher and assessor. If you require further help, you should consider contacting the following support services at RMIT Student Support
Assessment adjustments
Students requiring support or adjustments for their formal assessment tasks should contact Equitable Learning Services (ELS) for more information on the types of adjustments provided, and access RMIT adjustments to assessment.
Extension of time
If you require an extension of time to submit an assessment task, you can apply for an extension of time by completing the form at this link and then emailing it together with your supporting documentary evidence to ryan.gunasekera@rmit.edu.au
You will be advised of the outcome of your application within 1 business day. Please ensure you read the general information about extension applications before you apply.
Special consideration
If unexpected circumstances affect your ability to complete an assessment, you can apply for special consideration. For more information, access RMIT special consideration.
Changes to the Assessment Scheme
Where a change to assessment approved by the dean/head of school changes an assessment due date, students will be given at least five working days’ notice of the new due date.
Feedback
You can expect to receive marks and feedback on in-course assessment work in time to improve your performance in related assessment tasks later in the course.
Academic Integrity and Misconduct
Students demonstrate academic integrity in their assessment practices by:
- engaging with assessment activities in an honest way.
- providing accountability for the authorship and originality of work submitted.
- acknowledging the work of others and the re-use of original work.
Academic misconduct is addressed in accordance with the Student conduct policy
Assessment involving research with human participants, their information or their tissue, or animal subjects is carried out in accordance with the Staff ethics and integrity policy.
For further information see the Academic Integrity website.
Review and Appeal
A student may request a review of an assessment result or appeal a final course grade in accordance with the Conduct of assessment and appeals section of the Assessment Processes.
Grade Criteria
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
The following grades are available for this course.
CA - Competency Achieved
NYC - Not Yet Competent
DNS - Did Not Submit for assessment.
Course Overview: Access Course Overview